Brand Certified
McDonald's
2.9(2067 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
411 Southpark Blvd, Colonial Heights, VA
23834, United States
Certified by McDonald's • Mar 01, 2026
(804) 526-8847
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
2,067 reviews
5 stars
481
4 stars
352
3 stars
382
2 stars
224
1 star
628
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude interactions.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect preparation.
- CBChanel Brown3 days ago1.0Order and the cashier at the window did not give us our change and acted like he did. I can deal with bad customer service but to steal is totally different and WRONG. The owner Carry is a horrible manager and owner he needs to sale to someone who knows how to hire the right employees and not just anyone to fill a spot. If you can avoid this one!!
- NLNoel L Lewke4 days ago1.0This place provides a new definition of fast food or incredibly slow food. I’ve been sitting out here waiting for a quarter pounder with cheese and two double cheeseburgers for over 15 minutes. I can’t believe how bad your service is. I don’t know if it’s a problem with people that you’re hiring or if it’s just management that doesn’t know what they’re doing, but this is ridiculous and I will never come back to the store again
- CSColleen ShuttsFeb 22, 20261.0oh my god these people are not real. lost my mind in this mcdonalds. a COFFEE took 25 minutes. i saw new breeds of human beings and have never been so disappointed in humanity and lost hope in the competence of the human race. a woman working in the back was on facetime and i can’t imagine that call was somehow more pressing than the multitude of waiting, hungry, customers ready to lose it. incredibly disappointed in this McDonalds, please don’t go here and save yourself the hurt. I also saw a ‘woman’ in 5 inch platform yellow crocs and it ruined my day. AND. a small crusty dog bombarded the females in my group.
- ARAlexia RidenerFeb 21, 20261.0Currently been waiting in the drive thru for someone to just greet me for 6 minutes and 33 seconds. Ridiculous.
- MSMark SouzaJan 25, 20261.0No receipt from kiosk. French fries were cold and cheeseburgers were flat as pancakes, as if someone had sat on them. No one smiles in that establishment except for one manager. However, the main dining room was kept very neat and clean.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's in Colonial Heights, VA?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What are the delivery hours for McDonald's in Colonial Heights, VA?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.
What payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, it offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the general opening hours for McDonald's in Colonial Heights, VA?
The restaurant is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
Where is the McDonald's in Colonial Heights, VA located?
It is located at 411 Southpark Blvd, Colonial Heights, VA 23834, USA.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or via the McDonald's app available on iOS and Android.
What nearby restaurants can I visit around McDonald's at 411 Southpark Blvd?
Nearby restaurants include Ruby Tuesday, Casa Don Jose, Golden Corral Buffet and Grill, Applebee's Grill + Bar, Firehouse Subs, IHOP, Stir Fry 88, and Great Steak.
Are there nearby shopping options near this McDonald's?
Yes, nearby shopping options include Books-A-Million, JD Sports, Five Below, Spencer's, Dillard's, Shoe Dept. Encore, Zales, jimmy jazz, DTLR, The Children's Place, and Spirit of Halloween Super Store.
What nearby services or points of interest can customers use when visiting McDonald's?
Customers can access nearby services such as KenKey1 Rentals for car rentals, LibertyX Bitcoin ATM, and Glam Machine for beauty products.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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