Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,154 reviews
5 stars
507
4 stars
382
3 stars
399
2 stars
228
1 star
638
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with reports of rudeness and inattentiveness.
Food Quality
Several reviews mentioned that food was often cold, stale, or poorly prepared, contributing to a negative dining experience.
- ANAmina Newman3 days ago1.0Parking us then forgetting about us is crazy work. Go inside and the food just sitting there 😩 lawd Jesus I don't know how they stay open. Always something when we come here
- CMChivas MoniqueJan 4, 20261.0This place is consistently messing up orders, they are rude, and slow. Today, specifically, I ordered a sausage & egg McMuffin with cheese and one without EGG. The short, white or Hispanic female (not sure of her ethnicity)never greeted me at the window nor did she inform me of the time (I was sitting there about 10 minutes). When she came to the window to hand me my food, it was incorrect, so I told her what it was supposed to be (sausage McMuffin with cheese NO EGG),she looked at me strangely and asked if I just wanted cheese... Huh! She then takes the sandwich back and brings back a sausage McMuffin with cheese AND EGG. Simple orders are seemingly too complicated and it's annoying to customers. There are too many of the same reviews with the same issues, PLEASE FIX.
- IHINKED IN HORRORDec 27, 20251.0Waited 20min to try and place an order and all they kept saying was ill be with you in a min, you can hear them just talking away like they dont wanna take anyones order. Complete waste of time! Now i see why its such a low review place i should have known better.
- PBPanda BearDec 21, 20251.0Waited in line 15 plus minutes. Ordered the double cheeseburger VALUE MEAL. Only charged for a double cheeseburger and a fry. No nuggets. I asked at the window for them and apparently the girl who took my order who already seemed unsure of what she was doing anyways messed my order up. Will not be coming back here. The one in Prince George near tractor supply is MUCH BETTER.
- MMMelanieDec 20, 20251.0Tried to walk in at 6am, and an employee unloading things from their car said they weren’t open yet… Website and Google say they open at 5am. Edit: I shared my feedback with corporate, and this was the canned response: “As independent business owners, franchisees make the ultimate operating decisions, including the adherence of hours—some stores may be closed even during posted business hours—while taking our recommendations into consideration.” 🤨
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's in Colonial Heights, VA?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What are the delivery hours for McDonald's in Colonial Heights, VA?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.
What payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, it offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What are the general opening hours for McDonald's in Colonial Heights, VA?
The restaurant is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
Where is the McDonald's in Colonial Heights, VA located?
It is located at 411 Southpark Blvd, Colonial Heights, VA 23834, USA.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or via the McDonald's app available on iOS and Android.
What nearby restaurants can I visit around McDonald's at 411 Southpark Blvd?
Nearby restaurants include Ruby Tuesday, Casa Don Jose, Golden Corral Buffet and Grill, Applebee's Grill + Bar, Firehouse Subs, IHOP, Stir Fry 88, and Great Steak.
Are there nearby shopping options near this McDonald's?
Yes, nearby shopping options include Books-A-Million, JD Sports, Five Below, Spencer's, Dillard's, Shoe Dept. Encore, Zales, jimmy jazz, DTLR, The Children's Place, and Spirit of Halloween Super Store.
What nearby services or points of interest can customers use when visiting McDonald's?
Customers can access nearby services such as KenKey1 Rentals for car rentals, LibertyX Bitcoin ATM, and Glam Machine for beauty products.