Brand Certified
McDonald's
3.1(1736 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1101 Boulevard, Colonial Heights, VA
23834, United States
Certified by McDonald's • Mar 01, 2026
(804) 526-8268
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,736 reviews
5 stars
442
4 stars
312
3 stars
336
2 stars
187
1 star
459
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Food Quality
Customers frequently complained about cold food, incorrect food items, and overall poor quality of meals.
- MTMario Torres3 days ago1.0THE WORST McDONALD EVER!!! Almost no customers and waiting for so long to get my order and when it was ready they didn’t even let me know!! If I could give this no stars!! While waiting I realized why it’s almost empty!! BECAUSE IT IS FELTY SOOOO DIRTY PLACE, NO ONLY THE BATHROOMS BUT, THE ENTIRE PLACE!! Eww!! We can see the poor management but, replacing the whole ownership would be better for the whole community!!!
- MCMary Beth Cox4 days ago1.0If I could give zero stars, I would. This is the worst McDonald’s I’ve ever been to. And I’ve been there several times had the same horrible experience each time. Nobody has ever behind the counter to take your order. You have to order on the screens, but that doesn’t completely work, it tells you you have to go to the counter order, but nobody is there. Even after you order, you have to wait a very long time and they likely will get it wrong. Avoid this place.
- AJAmy Mendez JimenezFeb 23, 20261.0we waited 45 minutes for a mcchicken and a fry and nobody would come to the front where 5+ people were standing so we asked for our money back and people in the back gave us attitude. DONT EVER COME HERE
- JJJeremyWCFeb 21, 20261.0Every time I have ordered food at this location there's something wrong. Order a large fry get the amount of a small. Sometimes I don't even get a fry. Multiple times I've gone through drive thru I've gotten nothing but rudeness. One of these drive thru visits the 2nd window cashier handed me a drink with a hole in the bottom and got drink all over me and my car but didn't notice it on the counter? I would recommend going to the temple ave or willis rd locations.
- TTTimFeb 16, 20261.0Waited in drive through for 6 min no one answered.Then when to lobby and the people didn't care people were waiting
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 1101 Boulevard, Colonial Heights, VA?
McDonald's is open from 6:00 AM to 11:00 PM every day of the week.
When is the McDonald's drive-thru open?
The drive-thru opens at 5:00 AM daily and closes at 2:00 AM on Monday and Tuesday, extending to 4:00 AM from Wednesday through Sunday.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery. Delivery is available daily from 6:00 AM to 2:30 AM.
How can I order McDonald's online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a rewards program for frequent customers at McDonald's?
Yes, MyMcDonald's Rewards lets you earn points for free food. More info can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any fast food options near the McDonald's on Boulevard?
Yes, What-A-Burger, another fast food and burger restaurant, is nearby and can be a great alternative or complement to your visit.
What automotive services are available near McDonald's in Colonial Heights?
Nearby automotive services include Auto Glass Now for glass repairs, Joes Blvd auto sales for car purchases, Colonial Tire & Auto for repairs and tires, Colonial Heights Auto Center for used cars, and Colonial Auto Service for general auto repairs.
What nearby amenities can I visit after dining at McDonald's on Boulevard?
Close by, you can visit the Colonial Heights Post Office, The Foot Center Colonial Heights for podiatrist services, Blondie's Beauty & Barber Shop for beauty needs, and the Highland United Methodist Church for community events.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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