Jimmy John's

Reviews

• KG

  Kristen Grizzard

  Dec 12, 2025
  5.0
  My family orders from this restaurant regularly and they are always fast and accurate. They have gotten our order right every single time and I never thought to leave a review. Today they mistakenly left out a sub from our order but immediately sent someone back out with the missing sandwich and drink. I was so impressed because when you deal with this happening with Door Dash or another delivery service, they will refund you, but someone is still left without their meal. This restaurant’s customer service is always excellent and they go over and beyond to make things right. We love Jimmy Johns in Colonial Heights.
• LM

  Lydia Moore

  Dec 11, 2025
  5.0
  Awesome experience! The staff is very friendly and quick. I would recommend!
• AO

  Arrogant oG

  Nov 12, 2025
  1.0
  Refused to accept giftcards that were purchased online. Because we did not have the physical gift cards present. A very upset little girl did not get her sub. It's 2025, and there are various ways to purchase e-giftcards at a moments notice, unfortunately Jimmy John's is stuck in the past. Very Disappointed.
• AH

  Arien Hudson

  Oct 28, 2025
  5.0
  Went for a lettuce wrap, it was made quickly and was delicious.
• CT

  Christy T

  Oct 27, 2025
  5.0
  This by far was the best Jimmy John’s I’ve been to. I’m from Hampton VA and was traveling. The customer service from the gentleman was amazing. My sub was perfection! Whenever I come back to the area I def will be back!