Dunkin'

3.0
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Colonial Heights, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1603 Boulevard, Colonial Heights, VA
23834, United States

Hours

Reviews

3.0
238 reviews
5 stars
81
4 stars
31
3 stars
18
2 stars
19
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Product Availability

Customers expressed frustration over the location often being out of donuts and other menu items, impacting their overall experience.

Cleanliness and Environment

While some noted cleanliness, others reported the facility being dirty and poorly managed.

Speed of Service

Several reviews mentioned long wait times and slow service, particularly during busy hours.
  • AB
    Ashley Bowman
    Dec 23, 2025
    1.0
    Always an issue with the boulevard Dunkin every time we go. Usually it’s the coffees not tasting right but last time I went to get the kids donuts and they had NONE. What kind of donut shop has no donuts. Will not be going back anymore.
  • BL
    Brii lol
    Dec 23, 2025
    1.0
    Dude I don’t even write reviews but their attitude is crazy 😭 and they kept forgetting which drinks I ordered
  • CO
    Crystal Olmo
    Dec 22, 2025
    1.0
    I went to pick my order up and they informed me they didn’t have Maple but replaced the maple donuts with another donut, and that was completely fine. Once I got him I realize they did not replace my donuts, I paid for 12 donuts and got ten.
  • AH
    Alex Huang
    Dec 20, 2025
    1.0
    Honestly overall it was good but problem was the sweet tea wasn’t sweet and tasted subtle and it’s no flavor with also a odd after taste with it causing my mouth to taste like it for 5 hours
  • WB
    Wendy Burroughs
    Dec 20, 2025
    1.0
    First of all my husband comes in every two weeks to get coffee for the girls who cut his hair. He gets a minimum of four large coffees and a dozen doughnuts, sometimes more than that. He use to pull up and wait for his order with no problem till about a month ago we waited for 45 mins and was completely forgotten. He refused to pull forward this time. We ordered four coffees a dozen assorted and munchkins and even with them asking six times to pull forward and five people working they still forgot my munchkins and told my husband to never come back.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Colonial Heights, VA?

Dunkin' in Colonial Heights, VA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.