Business Details
About
Mexican Restaurant
Chipotle Colonial Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,675 reviews
5 stars
537
4 stars
336
3 stars
206
2 stars
147
1 star
449
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional during interactions.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables, floors, and food preparation areas.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inconsistent portion sizes were noted, particularly with online orders.
Food Quality
While some customers praised the food, many expressed dissatisfaction with the quality, including overcooked or poorly prepared items.
Staff Attitude
Several reviews mentioned a lack of care and professionalism from staff, contributing to a negative dining experience.
- WCWanna “SugarBear” Coker5 days ago4.0Food is good. This place does what it is suppose to do
- LBLisa BrownNov 3, 20251.0Two spoons of chicken for my money! Pissed
- J1JWayne 1298Oct 30, 20254.0It's chipotle, what else can I say
- ECErik COct 19, 20251.0they never have rice
- JGj gOct 14, 20252.0It ok a 5 out of 10
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Colonial Heights serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Colonial Heights?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Colonial Heights?
It is located at 1901 Southpark Blvd, Colonial Heights City, VA 23834, near DuPont Circle North Metro Exit.
Does Chipotle Mexican Grill in Colonial Heights offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Colonial Heights?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Colonial Heights?
The restaurant accepts credit cards and offers gift cards for payment.
Is the Chipotle Mexican Grill in Colonial Heights LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants are close to Chipotle Mexican Grill in Colonial Heights?
Nearby restaurants include Jimmy John's (sandwich shop), Yummy Bowl (Asian restaurant), Panera Bread (cafe and bakery), Buffalo Wild Wings, LongHorn Steakhouse, Lone Star Steakhouse, Red Lobster, and Fuji Ramen.
Which nearby places can customers visit for beauty and spa services near Chipotle Mexican Grill?
Customers can visit nearby salons and spas such as Sport Clips Haircuts of Colonial Heights, Q Nails & Spa, Massage Envy, Massage Envy - Colonial Heights Southpark, T's Nails, and Wana's Beauty supply.
What nearby shopping options are available around Chipotle Mexican Grill in Colonial Heights?
Nearby shopping options include Havertys Furniture Colonial Heights Outlet, Books-A-Million bookstore, Mattress Warehouse, Ashley furniture store, Toys"R"Us toy store, Party City, and Eyemart Express eyewear store.