Brand Certified
Chipotle Mexican Grill
3.2(1622 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1901 Southpark Blvd, Colonial Heights, VA
23834, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(804) 823-6438
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/colonial-heights/1901-southpark-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2033
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Colonial Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
1,622 reviews
5 stars
516
4 stars
322
3 stars
194
2 stars
144
1 star
446
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness standards, including dirty tables, overflowing trash cans, and unsanitary food preparation areas.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, with complaints about poor service and lack of attention to customer needs.
Food Quality
Several reviews mentioned issues with food quality, including cold food, small portions, and unsatisfactory preparation, leading to dissatisfaction.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate portion sizes, particularly with online orders.
Health Concerns
There were alarming reports of food safety issues, including food poisoning and unsanitary conditions, raising serious health concerns among customers.
- ALAut LynnFeb 5, 20261.0Don’t order chipotle from this location on insta cart😐 this is exactly what my bag looked like when my food was delivered , the sticker was poorly crumbled up onto one hand and when I went to look in the dressing and salsa was on its side and there was a hole underneath the bag because the sauce was leaking. I should’ve got wingstop this is just sad especially when people are trying to get something supposedly nice to eat😐
- PRPatricia RundleFeb 2, 20261.0The parking was horrible. The handicapped parking was still covered in ice while the rest of their parking was cleared. The food did not even look appetizing. The coke cola was watered way down. Had no fizz at all. The food prices are outrageous for what you are buying. We bought 3 burritos and 1 medium drink & spent over $50, stupid crazy. The drink machine did not look like it had been cleaned in a long time. I will NOT go back. Better deals and food at Taco Bell.
- CBcasey BowlingJan 28, 20262.0Eery single bite of steak was extremely chewy, I just started spitting all the steak out. Such a waste, also pretty sure I chipped a piece of my tooth off on a piece of rice it was so hard. Good times, thats $19 I wish I spent elsewhere.
- TKTravis KJan 23, 20261.0While standing in line, I heard that the Coke machine was down, so I ordered a bottle of Coke and asked for a cup. When I looked at the receipt, I noticed I was charged for both the bottle and a small drink. When I questioned it, I was told that I had to pay for the cup as well. The $3.00 isn’t going to make or break me—it’s the principle and the poor customer service. I wouldn’t have ordered a bottled Coke if the machine had been working.
- TJTeyha JohnsonJan 19, 20261.0I live close to the colonial heights location. So, we eat there often. Late shift does a poor job of food preparation. Often running out of items and food not nearly as good of quality as morning and afternoon, shifts. This has been a consistent issue. Most times we will visit the Chester location or just eat Panera instead
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Colonial Heights serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Colonial Heights?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Colonial Heights?
It is located at 1901 Southpark Blvd, Colonial Heights City, VA 23834, near DuPont Circle North Metro Exit.
Does Chipotle Mexican Grill in Colonial Heights offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Colonial Heights?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Colonial Heights?
The restaurant accepts credit cards and offers gift cards for payment.
Is the Chipotle Mexican Grill in Colonial Heights LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants are close to Chipotle Mexican Grill in Colonial Heights?
Nearby restaurants include Jimmy John's (sandwich shop), Yummy Bowl (Asian restaurant), Panera Bread (cafe and bakery), Buffalo Wild Wings, LongHorn Steakhouse, Lone Star Steakhouse, Red Lobster, and Fuji Ramen.
Which nearby places can customers visit for beauty and spa services near Chipotle Mexican Grill?
Customers can visit nearby salons and spas such as Sport Clips Haircuts of Colonial Heights, Q Nails & Spa, Massage Envy, Massage Envy - Colonial Heights Southpark, T's Nails, and Wana's Beauty supply.
What nearby shopping options are available around Chipotle Mexican Grill in Colonial Heights?
Nearby shopping options include Havertys Furniture Colonial Heights Outlet, Books-A-Million bookstore, Mattress Warehouse, Ashley furniture store, Toys"R"Us toy store, Party City, and Eyemart Express eyewear store.
Brand Certified Facts from Chipotle Mexican Grill
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