Customers frequently reported extremely slow service, with long wait times for food and drinks, often exceeding an hour.
Food Quality
Many reviews highlighted issues with food quality, including cold, dry, or improperly prepared items, leading to disappointment.
Staff Performance
While some staff members received praise for their friendliness, many reviews criticized the overall lack of training and attentiveness among the waitstaff.
Management Issues
Numerous customers expressed concerns about poor management and organization, contributing to the overall negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
TS
Tanyia Squire
3 days ago
1.0
I literally just got home from picking up my online order. I got there early & was told my food wouldn’t be ready until 6:20 which was what time it was supposed to be. So of course all the food should be fresh,correct? WRONG!!! All of the 30 wings are old & just tossed in sauce. Well besides the ones that were labeled honey garlic….there was nothing on them at all! And I only live one exit away….why were they also cold?! I will definitely take accountability for not opening them all to check them. But damn you would think you wouldn’t have to. ALL of it went straight to the trash including the 2 wings with feathers on them so long they looked like eyelashes. NEVER AGAIN!!!!!!
EW
Elva Wright
6 days ago
4.0
They appeared short on help. Lady worked.
TA
Taylor Adams
Jan 1, 2026
1.0
Unfortunately BWW just isn’t what it used to be. The service is extremely slow at this location and the food leaves room to be desired. Average wait time from walking in to leaving the restaurant is about 1h 45m. Time from sitting at table to getting entrees was 50+ min.
KW
Kenneth Watkins
Dec 10, 2025
3.0
Buffalo Wild Wings: where the wings are mid, the sauces are chaos in liquid form, and every TV screams sports like it owes them money. You’ll leave smelling like ranch and regret, with orange fingerprints that last till Tuesday. 10/10 for vibes, 6/10 for not poisoning me.
IF
Iris Figueroa
Dec 8, 2025
3.0
Este es el Buffalo Wild Wings en Colonial Heights. El servicio fue bueno, la muchacha muy amable y atenta. El problema con que me encontré es que las alitas estaban frías y las papas fritas diras y también. Respecto a los "fried pickes" aunque estaban buenos para costar casi $9.00 por porción como aperitivo sólo vinieron como 8-9 rodajas; es decir a $1.00 por cada uno cuando se sabe que esa cantidad sale de un sólo "pickle" y cuidado, no lo creo. Anteriormente los he pedido en el Buffalo de Broad St. Y la bandeja viene llena. Esperamos mucho para ser servidos y las margaritas ahora son de 5oz. Creo que no vale la pena. Si no me equivoco este lugar ahora está más pequeño. Le sugiero revisen a sus cocineros y ofrezcan mejor calidad y cantidad en la preparación. No pienso volver a esta localidad ni la recomiendo. Prefiero conducir más y llegar hasta el de broad St. Además pedimos un plato nuevo donde se escogen 3 artículos y viene con un coleslaw diferente que se llama the " Ultimate sampler" y la presentación horrible" las alitas frías, las papas duras y el coleslaw viejo y ni el envase lleno, sólo 2 vasitos de salsa para las alitas. Pedimos otra porción de pi kles fritos pero no llegó a tiempo así que la devolvimos y nos fuimos y al mirarla ni la salsa tenía. Definitivamente no volveremos a esta localidad. Además desde afuera se veía muy oscuro y pensamos que estaba cerrado. Llegamos como a las 8:30pm. Pienso que lo único que hicieron al momento fueron los pickles fritos porque lo demás estaba frío y duro. Lamento que la calidad estuvo and mal. El servicio de la mesera muy bien.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Colonial Heights offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Colonial Heights?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Where is Buffalo Wild Wings located in Colonial Heights?
It is located at 1156 Temple Avenue, Colonial Heights, VA 23834, USA.
How can I contact Buffalo Wild Wings in Colonial Heights?
You can reach them by phone at +1 804-526-9464.
Does Buffalo Wild Wings in Colonial Heights have an online presence where I can find more information?
Yes, more information can be found on their official website at https://www.buffalowildwings.com/locations/us/va/colonial-heights/1156-temple-avenue/sports-bar-527/.
What categories of services does Buffalo Wild Wings in Colonial Heights offer?
They operate as a chicken wings restaurant, sports bar, and offer takeout services.
Are there any popular restaurants near Buffalo Wild Wings in Colonial Heights?
Yes, nearby restaurants include Jimmy John's, Chipotle Mexican Grill, Panera Bread, Cicis Pizza, Lone Star Steakhouse & Saloon, Yummy Bowl, and LongHorn Steakhouse, providing a variety of dining options before or after your visit.
Where can I find retail shopping near Buffalo Wild Wings in Colonial Heights?
Nearby retail options include Marshalls, Mattress Warehouse, Havertys Furniture Colonial Heights Outlet, Eyemart Express, and Books-A-Million for clothing, furniture, eyewear, and books.
What personal care or beauty services are available near Buffalo Wild Wings?
Close to Buffalo Wild Wings, customers can visit Q Nails & Spa, Sport Clips Haircuts of Colonial Heights, Massage Envy, and Merle Norman Cosmetic Studio for beauty and relaxation services.
Are there any nearby services for telecommunications and finances near Buffalo Wild Wings?
Yes, nearby services include T-Mobile mobile phone store, Xfinity Store by Comcast Branded Partner for internet and television services, and Navy Federal Credit Union for financial advising and loans.