Numerous customers reported extremely slow service, with long wait times for food and drinks, often with orders being incorrect or incomplete.
Food Quality
Many reviews highlighted poor food quality, including cold and improperly cooked items, as well as issues with missing or incorrect orders.
Staff Attitude
Several customers noted unprofessional behavior from staff, including lack of attentiveness and poor communication, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
JA
Justin Anderson
1 day ago
4.0
Enjoyed it with friends! Amazing Customer service
SD
Sandy Dobb
3 days ago
3.0
Waitress was very nice but the bar tender took 45 min to get one single shot out stating she had a party that ordered 20 shots. So??? You are a bar tender right?
CL
Chloe Lambert
Nov 13, 2025
1.0
Ordered take out and stood at the front for 10 minuets while nobody came by the front at all. Order was done at 1:40 didn’t see anyone till 1:50. A walk in business with no host or anyone at the front register for that long is kinda ridiculous. Got my take out and noticed it was boneless when I ordered bone in when I got home. I double checked that I picked bone in as well. Bone in is also more expensive and I paid extra for nothing because I got boneless. Which I hate boneless honestly. Food is always delicious but the service and attention to tickets sucks TREMENDOUSLY.
MR
Mary Ramirez
Nov 5, 2025
2.0
These fires were so unbelievably dry.. it’s like they had been sitting out for hours and then they threw them on our plate. We give this place a chance sometimes and every time it disappoints us. We try not to complain because whatever it’s not that big of a deal. But with food at this price point as I expect the fries to be good or at least chewable
The wings were okay.
LC
Liseth Coto
Oct 19, 2025
1.0
Primera y última ves visitando este lugar, pésimo servicio deja mucho que desear
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Colonial Heights offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Colonial Heights?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Where is Buffalo Wild Wings located in Colonial Heights?
It is located at 1156 Temple Avenue, Colonial Heights, VA 23834, USA.
How can I contact Buffalo Wild Wings in Colonial Heights?
You can reach them by phone at +1 804-526-9464.
Does Buffalo Wild Wings in Colonial Heights have an online presence where I can find more information?
Yes, more information can be found on their official website at https://www.buffalowildwings.com/locations/us/va/colonial-heights/1156-temple-avenue/sports-bar-527/.
What categories of services does Buffalo Wild Wings in Colonial Heights offer?
They operate as a chicken wings restaurant, sports bar, and offer takeout services.
Are there any popular restaurants near Buffalo Wild Wings in Colonial Heights?
Yes, nearby restaurants include Jimmy John's, Chipotle Mexican Grill, Panera Bread, Cicis Pizza, Lone Star Steakhouse & Saloon, Yummy Bowl, and LongHorn Steakhouse, providing a variety of dining options before or after your visit.
Where can I find retail shopping near Buffalo Wild Wings in Colonial Heights?
Nearby retail options include Marshalls, Mattress Warehouse, Havertys Furniture Colonial Heights Outlet, Eyemart Express, and Books-A-Million for clothing, furniture, eyewear, and books.
What personal care or beauty services are available near Buffalo Wild Wings?
Close to Buffalo Wild Wings, customers can visit Q Nails & Spa, Sport Clips Haircuts of Colonial Heights, Massage Envy, and Merle Norman Cosmetic Studio for beauty and relaxation services.
Are there any nearby services for telecommunications and finances near Buffalo Wild Wings?
Yes, nearby services include T-Mobile mobile phone store, Xfinity Store by Comcast Branded Partner for internet and television services, and Navy Federal Credit Union for financial advising and loans.