Arby's

4.2
2518 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
107 Temple Lake Dr, Colonial Heights, VA
23834, United States

Hours

Reviews

4.2
2,518 reviews
5 stars
1,391
4 stars
628
3 stars
253
2 stars
118
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about cold or poorly prepared items, including raw chicken and cold fries.

Service Experience

Customer service was generally praised, with many mentioning friendly staff, though there were instances of rude behavior and slow service.

Cleanliness

The restaurant was often noted for its cleanliness, but some reviews pointed out issues with the bathrooms and trash cans being full.

Atmosphere

The location's ambiance received high marks, with many describing it as beautiful and spacious, enhancing the dining experience.

Order Accuracy

There were multiple reports of incorrect orders and issues with food preparation, indicating a need for improvement in order accuracy.
  • VW
    Veronica White
    Jan 4, 2026
    2.0
    I aways come here, tonight had to be an off night. My fish sandwich was cold and bread was burned, I can taste the burned. Fries was cold, and the chicken sandwich was over cooked, very dry. My spinach was good. Please let this be a one and done thing. I would hate not being able to come back.
  • MF
    Michael Franz
    Jan 4, 2026
    5.0
    This place is fancy for a fast food restaurant
  • JM
    Jacqui M
    Dec 24, 2025
    1.0
    I remember when it first opened 20years ago. It was big, with giant comfy chairs, a lot of "cowboy" decorations (celebrating a guy who I don't remember his name) and 3 restaurants in addition to Arby's. Now it's just big and clean - @ 7 pm on a Saturday, there were only 5 guests; it should be clean. The food was definitely fast food. VEGETARIANS STAY HOME. My salad was soft and wilted. His sandwich seemed smaller than we remember. The Mac and cheese was acceptable fast food Mac and cheese. The curly fries had no seasoning. The milkshake was good and the zucchini bread bites were the best part of the meal. If you want to go see the "biggest Arby's in the country" find a video on YouTube and be done. It's definitely not worth a 2 hour drive; may not be worth a 10 min drive unless you really want an Arby's roast beef sandwich.
  • KR
    Ken Robison
    Dec 15, 2025
    5.0
    Those curly fries must have been recently heated up by the sun. Was glad to have them so hot, on such a cold day outside.
  • JJ
    Jefe
    Dec 13, 2025
    1.0
    The chicken was raw and my potato was cold there food and service was garbage worse restaurant experience ever 😑