Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to instances of rudeness and lack of assistance.
Cleanliness
Many customers praised the store for being clean and well-organized, contributing to a pleasant shopping experience.
Stock Availability
While some customers noted that the store was well-stocked, others reported frequent issues with items being out of stock.
Checkout Experience
Customers expressed frustration with long wait times at checkout and issues with pricing accuracy, although some also reported quick and efficient service.
AF
a f
Dec 7, 2025
1.0
Just left location. Will NOT come back ever. Now I know no store can have control over their patrons. However, with the one checkout line open and only 3 of 4 self check outs open, it is your duty to your patrons to get them through the check out process in a convenient manner. Your stores self check out associate around 7pm, was not helpful with this transaction at all. For one, the young man looked as if he was someone's child hiding behind displays instead of being up front and center. As there were 2 lines one for self check out and one for the register backed up to the deli bakery area. One of the employees could have said, hey there are two lines for self check out as about 15 of us were patiently waiting. INSTEAD of the woman with a cart filled to the brim calling everyone stupid because we were waiting and she felt she was better than everyone else and jumped the entire line.(even after being informed that we were all waiting, and the line was all the way to the back).
Cursing and inappropriate language was spouted by her and other customers towards her, all while young children were there.
All could've been completely avoided had the associate playing hide and seek would've said to the customers, hey we have 2 lanes. That didn't happen. I tried to inform to shoppers behind me that it was pointless to go back and forth with the woman, she informed everyone we can meet her outside and that she is licensed... You can't fix stupid but you all could've done better, you could've done your job.
CA
Carol Amabile
Nov 26, 2025
5.0
Fast, no wait.
MB
Mary Jane Bottoms
Nov 10, 2025
5.0
Or favorite local grocery store. Not usually over crowded and usually have plenty of staffing and checkouts available.
AC
Allie C
Nov 9, 2025
1.0
If you like your pricing coming up wrong and taking 15 min off your life every time an associate has to go look to the aisle look at the sign then tell you the pricing lady is on vacation than this is the place for you! This has happened multiple times so I will not be coming back to scan my own groceries, bag them and have to deal with incorrect prices and staff that will fight you on it when the tag is there.
WF
Wayne Franklin
Jul 22, 2025
5.0
What can I say? This place is a awesome supermarket.
What are the operating hours for Food Lion in Port Walthall?
Food Lion in Port Walthall is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Colonial Heights, VA?
It is located at 15702 Jefferson Davis Hwy, Port Walthall neighborhood, Colonial Heights, VA 23834.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion offers the Shop & Earn Rewards Program to help customers save.
Is Food Lion accessible for customers with disabilities?
Yes, Food Lion has wheelchair accessible entrances and parking available.
What payment methods does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only.
Does Food Lion sell organic and prepared food products?
Yes, Food Lion sells organic products and food that is prepared.
Are there public restrooms available at Food Lion?
Yes, Food Lion has public restrooms available for customers.
What nearby places can I visit before or after shopping at Food Lion?
Nearby, you can visit the Port Walthall Shopping Center for additional shopping or enjoy meals at Napoli Italian Restaurant and Excel Chinese Restaurant.
Where can I find financial services near Food Lion?
Nearby financial services include Western Union, several ATMs, and Coinme for currency exchange.
Are there other conveniences close to Food Lion, such as car rentals or gas stations?
Yes, nearby you can find Easy Car Rentals, Safe Car Rental, Crown Motors, and the Wawa gas station and convenience store.