Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food temperature and quality, including cold fries and burgers that were not fresh.
Service Issues
Several reviews highlighted slow service, missing items in orders, and rude staff, particularly during late hours.
Positive Experiences
Despite the issues, some customers praised friendly staff and good experiences, especially during late-night visits.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions, including dirty tables and food contamination.
Price Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
AF
Asher Fox
Jan 3, 2026
4.0
Very good food, never had a bad experience here. Great customer service.
YG
Yanely Garcia
Dec 21, 2025
1.0
When payed for food. That i spent 30 dollars on i only got one of the two burgers I had payed for.
RB
Rachel Bowles
Nov 22, 2025
5.0
Love Wendy's keep their community together and get them to a million reviews!
MR
Monty R.
Nov 4, 2025
5.0
First visit in a while to get myself a fry and a frosty. It was so worth it. Service was great, and the fries were some of the best I've had from Wendy's. The store had some dirty tables, but there were people going around and cleaning them. Overall, a great visit and exceeded my expectations.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Collinsville, VA?
The drive-thru is open Monday through Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, Wendy's in Collinsville offers delivery. You can order delivery through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at Wendy's Collinsville?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via Live Chat or at 888-624-8140, complete the customer satisfaction survey online, or call this Collinsville location directly at (276) 647-7557.
Are Wendy's gift cards available at this location and how can I check my balance?
Wendy's gift cards are available in-restaurant and online at wendysgiftcards.com. To check your balance, use the online balance checker at find.wendys.com/gift-card.
What payment options does Wendy's Collinsville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
What are the operating hours for dine-in service at Wendy's Collinsville?
Dine-in hours generally match the drive-thru: Monday to Thursday 7:00 AM to 1:00 AM, Friday 7:00 AM to 2:00 AM, Saturday 8:00 AM to 2:00 AM, and Sunday 8:00 AM to 1:00 AM.
Are there other fast food restaurants near Wendy's Collinsville?
Yes, nearby fast food options include McDonald's, Burger King, and Subway, all located close by for additional dining choices.
What nearby places can I visit around Wendy's Collinsville?
Nearby you can visit Livy’s ice cream shop for dessert, VN Nails and Spa or Nail Depot for beauty treatments, and the Henry County Fair for events and entertainment.
How can nearby businesses like Valero gas station or Hertz Rent A Car help during my visit to Wendy's Collinsville?
Valero gas station offers fuel and convenience store items if you're on the go, and Hertz Rent A Car provides vehicle rental services, making it convenient for travelers to grab a meal at Wendy’s while managing other travel needs.