Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,064 reviews
5 stars
500
4 stars
294
3 stars
146
2 stars
61
1 star
63
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported a decline in food quality, with issues such as cold or improperly cooked items, and even hair found in food.
Service Speed
Customers frequently mentioned slow service, particularly during busy hours, with some experiencing long wait times in the drive-thru.
Staff Attitude
Feedback on staff attitude was mixed; while some praised friendly service, others reported rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted unsanitary conditions, including reports of finding insects in drinks and food.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality of food does not justify the cost.
- MRMonty RigglesNov 4, 20255.0First visit in a while to get myself a fry and a frosty. It was so worth it. Service was great, and the fries were some of the best I've had from Wendy's. The store had some dirty tables, but there were people going around and cleaning them. Overall, a great visit and exceeded my expectations.
- CBcarolyn bowersOct 27, 20253.0Always loved Wendy's but now too expensive
- DDDebbySep 11, 20251.0Disgusting
- DDDawnSep 9, 20253.0it's a Wendy's. If you've been to one, you've been to them all, but that's important when you're a big chain like this. Consistency is key. So, if you like Wendy's food you won't be disappointed.
- KSKimberly SpradlinSep 5, 20251.0Rude ones and friendly ones. Food not up to par
Frequently Asked Questions About Wendy's
Is Collinsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Collinsville, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Collinsville, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 647-7557.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Collinsville Wendy’s serve breakfast?
Yes, this Wendy’s location in Collinsville, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Collinsville, VA?
The drive-thru is open Monday through Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, Wendy's in Collinsville offers delivery. You can order delivery through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at Wendy's Collinsville?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via Live Chat or at 888-624-8140, complete the customer satisfaction survey online, or call this Collinsville location directly at (276) 647-7557.
Are Wendy's gift cards available at this location and how can I check my balance?
Wendy's gift cards are available in-restaurant and online at wendysgiftcards.com. To check your balance, use the online balance checker at find.wendys.com/gift-card.
What payment options does Wendy's Collinsville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
What are the operating hours for dine-in service at Wendy's Collinsville?
Dine-in hours generally match the drive-thru: Monday to Thursday 7:00 AM to 1:00 AM, Friday 7:00 AM to 2:00 AM, Saturday 8:00 AM to 2:00 AM, and Sunday 8:00 AM to 1:00 AM.
Are there other fast food restaurants near Wendy's Collinsville?
Yes, nearby fast food options include McDonald's, Burger King, and Subway, all located close by for additional dining choices.
What nearby places can I visit around Wendy's Collinsville?
Nearby you can visit Livy’s ice cream shop for dessert, VN Nails and Spa or Nail Depot for beauty treatments, and the Henry County Fair for events and entertainment.
How can nearby businesses like Valero gas station or Hertz Rent A Car help during my visit to Wendy's Collinsville?
Valero gas station offers fuel and convenience store items if you're on the go, and Hertz Rent A Car provides vehicle rental services, making it convenient for travelers to grab a meal at Wendy’s while managing other travel needs.