Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Collinsville Subway® Restaurant at 2735 Virginia Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Several customers reported issues with food freshness, including stale bread and incorrect ingredients.
Service Issues
Numerous reviews highlighted poor service, including slow wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions in food preparation areas.
Positive Staff Interactions
A number of reviews praised specific staff members for their friendly and helpful service, indicating that some employees provide a positive customer experience.
WD
William Diehl
Jan 1, 2026
1.0
Bread was old n cold. Tuna was old.
Guess they discontinued lite mayo.
Sold me a fountain drink didn't bother to tell me half of them were not working. $17! For a combo. Never again.
CQ
Cathy Quesinberry
Dec 8, 2025
3.0
Today was the 3rd day I went to this subway. I love ice tea and the last couple times I went they had very watered down tea and they’ve never had unsweet. Today I had hoped for tea again only to find they were out. I decided I’d go with the Pepsi zero and darned if that was out too. This is very disappointing for someone who loves Subway and has family that owned a subway and never had this issue. I will think twice before I ever go back here especially if I want a drink. The manager waited on us and she did a great job with our sandwich. I asked her if I could just pay for the cup and take some ice with me and she wanted to charge me $3.29 for ice! Seriously… Not happening..
LF
Lisa Frick
Dec 2, 2025
5.0
Thank you, Sami and Taylor for going above and beyond to ensure that our subs are exceptional every visit. Their sincere welcome and excellent service make all the difference.
KC
Kayla C
Nov 11, 2025
5.0
Clean bar, fast, friendly service. Will be back again
TD
Tyler Dye
Nov 7, 2025
5.0
Holy moly was this subway the best ever. The staff were super friendly. Definitely wouldn’t go anywhere else for a delicious meal!
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Certified March 01, 2026Yext Knowledge Graph
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