Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some staff are friendly and helpful, while others are indifferent or rude.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers report hot and fresh food, while others receive cold or poorly prepared items.
Cleanliness
Concerns about cleanliness in the dining area and restrooms, with some locations noted as dirty.
Speed of Service
Service speed is often criticized, with many customers experiencing long wait times.
AO
Amanda O'Neill
Feb 20, 2026
5.0
Clean bathrooms, tables and booths, excellent service, food was hot, fresh, and delicious. Laura Johnson was amazing and Patrick was the best cashier…. All staff was awesome!!!!
HJ
HARRY JAY
Dec 11, 2025
1.0
Ordered ONLINE, received by email a confirmation number. Went to retrieve the order and was told by the manager my order didn't go through. Checked my account and the money, the exact cost of the order was gone. MCDONALD'S HAD IT!!! Manager was very indifferent and told me she didn't make the order as though it was my fault.
DIDN'T GET MY ORDER DIDN'T GET MY MONEY BACK!!! YET!!!
JC
Jimmieand CynthiaDeel
Oct 29, 2025
1.0
Said they we're making fresh chicken and chicken was hard on 4he outside and cold in the middle, tasted like they jist reheated one sitting. Very disgusting
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Saturday, and until 11:00 PM on Sundays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this location has a drive-thru that operates daily from 5:00 AM to midnight.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:59 PM via their online ordering portal.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's support mobile ordering or mobile offers?
Yes, they offer mobile ordering, mobile offers, and a McDonald's app for convenient ordering and rewards.
Where is this McDonald's located?
It is located at 2757 S Virginia Ave, Collinsville, VA 24078, US.
Are there other fast food restaurants near this McDonald’s?
Yes, nearby fast food options include Wendy's, Burger King, Subway, and another McDonald's.
Where can I get gas or automotive services near this McDonald's?
Nearby gas stations and automotive services include Valero, Shell, Quality Mart #27, Xpress Lube of Collinsville, Butch's Transmissions, and Kevin’s Auto.
Are there any nearby beauty or spa services?
Yes, Nail Depot and VN Nails and Spa are nearby for nail and beauty treatments.
What attractions or entertainment options are close to this McDonald’s?
Top Shelf Billiards, a pool and bowling bar, is close by, offering entertainment before or after your visit.
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