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McDonald's

3.4
(520 reviews)

Business Details

(276) 926-6983
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
116 Colley Shopping Center Dr, Clintwood, VA
24228, United States

Hours

Reviews

3.4
520 reviews
5 stars
160
4 stars
122
3 stars
107
2 stars
53
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, with many stating that their orders were wrong or incomplete.

Food Quality

There were numerous complaints about food being cold, undercooked, or not fresh, with some customers experiencing food safety concerns.

Service Issues

Many reviews highlighted rude or unhelpful staff, particularly mentioning the management's poor attitude and lack of customer service.

Wait Times

Customers consistently noted long wait times, especially during peak hours, with many being asked to pull forward despite minimal traffic.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
  • BJ
    bob jr
    2 days ago
    1.0
    britney the closer does not use gloves i’ve seen her not use gloves and bare hand food i recommend if your eating after 4pm ask who’s on line and if it’s britney don’t eat
  • BH
    Bree Hicks
    4 days ago
    2.0
    Came in just to grab a order of fries with no salt. Watched an employee walk up grab two fries with his bare hands out of the fry bin, eat them then walked back to finish making other orders. Then the manager threw a fresh batch of fries in the bin, after the employee had his hand all in it eating fries. When I brought to another employees attention she was very sweet and concerned as much as me. When she told the manager an older woman what I witnessed she decides to have a small attitude because I asked for fresh new made fries. I stated if it was a problem id take the ones she just handed me even though id just waste the $4.37 and throw them away. I myself work fast food and that is just nasty. Also, why not hire people who dont have shitty attitudes
  • DF
    Devin Fleming
    Jan 1, 2026
    1.0
    Everytime I go here they get something wrong. Poor management and not paying attention
  • MH
    mackenzie hicks
    Nov 5, 2025
    1.0
    ordered a 10 pc nugget, found already half eaten nuggets buried on the bottom!
  • HC
    Heather Coffey
    Oct 23, 2025
    1.0
    Every time I go in the mornings I'm pulled up because "we are dropping you fresh hash browns" and when I get my food it's all cold. Yesterday my quarter pound bun was hard and my fries were cold.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 116 Colley Shopping Center Dr, Clintwood?

McDonald's is open 24 hours from Monday to Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When can I order delivery from this McDonald's location?

Delivery is available daily from 6:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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