Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with cold, undercooked, or improperly prepared food, including raw burgers and cold fries.
Service Issues
Many reviews highlighted rude staff, particularly management, and frequent mistakes with orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions in the bathroom and overall cleanliness of the restaurant.
Wait Times
Long wait times were a common complaint, especially during peak hours, with customers often being asked to pull up and wait for their orders.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, many others reported inconsistent quality and service.
MH
mackenzie hicks
Nov 5, 2025
1.0
ordered a 10 pc nugget, found already half eaten nuggets buried on the bottom!
HC
Heather Coffey
Oct 23, 2025
1.0
Every time I go in the mornings I'm pulled up because "we are dropping you fresh hash browns" and when I get my food it's all cold. Yesterday my quarter pound bun was hard and my fries were cold.
CH
Christian Hall
Sep 12, 2025
1.0
Closes early and takes your money when you’ve already paid for mobile orders late at night when it says they’re open.