Sonic Drive-In

3.7
1400 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Christiansburg, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 355 North Franklin Street for the ultimate SONIC experience!

Location

Sonic Drive-In
355 North Franklin Street, Christiansburg, VA
24073, United States

Hours

Reviews

3.7
1,400 reviews
5 stars
601
4 stars
327
3 stars
177
2 stars
68
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, overcooked, or incorrect items.

Customer Service

While some staff were praised for their friendliness, many customers experienced rude service and poor communication.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment at the location.
  • DA
    DeAnn Anthony
    Nov 19, 2025
    3.0
    I got the double smash burger, it was very good. Got a small order of onion rings, VERY disappointed. Ive always said sonic is the best at onion rings, but not at this establishment. I could barely eat them, hard chewy texture, unusual coating, like it had cornmeal in it. A couple were very hard to the point I could not eat them. Service was typical. If I return, sadly, I will not get onion rings.
  • DC
    Dwight Collins
    Oct 16, 2025
    2.0
    #16 with tots. They are Luke warm at best and way over cooked. Almost afraid of chipping a tooth on them. Burrito has 2 pieces of sausage the size of a nickel. 1 piece of bacon and 3 rock hard tots and an over cooked egg. BIG TIME DISAPPOINTING. Wife and kids have had problems there also. Forever to get your food and something is left out usually. I use to love Sonic but this trip was my last. Food is to expensive to get results like we have recently.
  • SO
    Sara O'Brien
    Oct 6, 2025
    1.0
    Sigh. The ice cream machine has been broken for months. This is why kiddos want to go to Sonic! For the Sonic Blasts! Last few times we’ve gone, the BLT toasters always have super sad lettuce and they forget the mayo on the BLT sandwich…every. Single. Time. Fries were cold. The cheese for the cheese fries didn’t melt. And no more little peppermints at the bottom of your to go bag! Service is good. Food is terrible.
  • MD
    Mackenzie Dixson
    Sep 20, 2025
    1.0
    Placed a mobile order online the carhop Caroline was very rude. My drinks were the wrong size. She tried to give an attitude and say that it was rung in as the way that she handed it to me. I reread over my receipt and I was correct I had asked twice for a drink carrier. I had multiple drinks and she brings me a 2 cup carrier and just walks away Was very rude from the beginning and I probably will not be having her again.
  • SH
    Savannah Hensley
    Aug 31, 2025
    5.0
    I thought I received the wrong item just to find out I ordered the wrong thing on accident. The sweet worker remade the item for me even after I let her know it was a mess up on my end! 10/10 service!