Panera Bread

Reviews

• NT

  Nicole TFM

  5 days ago
  2.0
  I've had five take out orders from here over the last year and there won't be sixth! Each time I've ordered from this Panera in particular (never had an issue at any other Panera) my order has been messed up. From missing chicken on a salad to missing an entire sandwich. I've also had my customized order messed up, no avocado shouldn't be that hard. And one of the times they forgot I ordered coffee and had to wait on it to brew and the coffee was watery. So besides the lousy service there are a couple reasons I will not be going back to any Panera. I love ice tea, their's is not good. How do you mess that up? Coffee consistently not good. The salad dressing to go servings have shrunk considerably. Last time I got a cup of chicken noodle soup and it seems to have also shrunk. In addition, the chicken looked different and not appealing. It was weirdly shaped chunks of chicken instead of nice bite size chicken. I also would really like to see more sides offered. How about something like veggies with dip. Or any other chip flavor and brand. The chips aren't good, the apples are usually tiny and really not that good and if I'm already getting a sandwich do I really want bread on the side? Christiansburg Panera, get your act together and Panera corporate stop being stingy!
• MB

  Mike Bame

  Feb 22, 2026
  2.0
  Food was normal. The place was a mess. All the tables were dirty and had not been cleaned. Floors were dirty with food scraps. Drink area counter was covered in spills and had not been cleaned in awhile. Place was not busy and this was around 5pm. Employees were busy standing around talking to each other.
• JR

  Jake R.

  Dec 27, 2025
  3.0
  Food was good, service was okay, the floor and table were all very dirty...
• DA

  Durra a

  Dec 26, 2025
  5.0
  Amazing service! A staff member named Angi was extremely kind and helpful. I had accidentally ordered the wrong bread online, and she quickly changed it to what I needed without any hesitation. She was very soft-spoken and polite throughout the interaction. Even though she wasn’t late, she still apologized for a small delay because I had placed two different orders. She prepared one order very fast and patiently waited about three minutes while I completed the other. Overall, the atmosphere was wonderful, and the staff working behind the counter were super nice and professional.
• MG

  MaKayla Goode

  Dec 21, 2025
  1.0
  staff was nice, but proceeded to get my order wrong twice. they gave me half when i ordered a whole, then i went back and they gave me a completely different sandwich?