CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Christiansburg is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times for food, especially in the drive-thru and during peak hours.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and consistency, noting issues like missing ingredients and poor preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or indifferent service.
Pricing Concerns
Many customers felt that the food was overpriced given the quality and service issues, leading to dissatisfaction.
HW
hannah whitlock
Nov 15, 2025
5.0
I placed an order tonight through the Panera app to get it delivered and after finding out that my DoorDasher either stole the food and tip or just didn’t take it to the right place (either way they wouldn’t answer my messages or call) I called Panera, They were able to help me get my money back. I really appreciate it. Great customer service!
MC
Mandy Carroll
Nov 14, 2025
3.0
The soup and sandwich was good.
But the bagels were not risen nor baked properly. Sadly I didn't know till I had gotten home.
It was cold in the building and the staff was more concerned about door dash customers than in store customers, which were plenty.
Maybe it was an off day. I hope so.
DW
Damion Wheeling
Nov 12, 2025
1.0
I’m leaving this out of frustration, when you tell someone it’ll be just a minute, it’s means extremely short wait time, not 15-20 minutes on top of the time you already have waited on the other prior to the “minute” claim, let people know the real times instead of sugar coating wait times so people will be “less pissed” cause it doesn’t work it only pisses people off more
LS
Lindsey S
Nov 2, 2025
1.0
Did a rapid pick up and it was ready 39 minutes after it was supposed to to be ready. Tried to inquire and they just kept saying it’s coming soon. People were entering the store 20 minutes after I arrived and getting their food. Horrible service
LP
Linda Weaver Hull Peters
Oct 30, 2025
4.0
I ordered a spinach and bacon soufle and a hot tea. The service was quick and friendly. Food was tasty.