Chipotle Mexican Grill

3.0
452 reviews
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About

Mexican Restaurant
Chipotle Christiansburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2545 Market St, Christiansburg, VA
24073, United States

Hours

Reviews

3.0
452 reviews
5 stars
148
4 stars
64
3 stars
39
2 stars
41
1 star
160

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food waste present in the dining area.

Inconsistent Availability

Customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired items.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • PD
    Paul Davis
    Nov 16, 2025
    1.0
    Hardly any rice, cheese was a big clumpy mess (didn't even melt when I nuked it), chicken was bland and tasted uncooked. Ate a few bites and threw it out. I will NEVER eat at Chipotle again!
  • VN
    Vin Nya
    Nov 16, 2025
    1.0
    How is rice always hard no matter the time of day? They really need to up the quality of the food they prepare.
  • BH
    Ben Huber
    Nov 6, 2025
    1.0
    Small portions.
  • AC
    anthony castillo
    Oct 27, 2025
    5.0
    great team
  • AA
    Ashley A
    Sep 28, 2025
    1.0
    I’ve had good experiences here in the past, but had a really disappointing one on Sunday 9/28 around 3:30pm. A person ordered several bowls so they were backed up a bit…cool. Myself and several others stood waiting patiently, while a customer in the middle/back of the line barges up and asks if they can take his order because he was in a hurry. The employee was obviously thrown off by the request and asked another employee who also didn’t really say anything. Then the customer doubles down, and they start making his food with no regard for the people who were on front of him and also waiting. It was beyond unprofessional and disrespectful. I left and did not order. I understand being busy and getting a little behind, but to then let someone skip the already established line just because they said they were in a rush and had the gall to ask and then feign ignorance is unacceptable.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Christiansburg?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Christiansburg?

It is located at 2545 Market St, Montgomery, Christiansburg, VA 24073, US.