Business Details
About
Mexican Restaurant
Chipotle Christiansburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
452 reviews
5 stars
148
4 stars
64
3 stars
39
2 stars
41
1 star
160
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food waste present in the dining area.
Inconsistent Availability
Customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired items.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- PDPaul DavisNov 16, 20251.0Hardly any rice, cheese was a big clumpy mess (didn't even melt when I nuked it), chicken was bland and tasted uncooked. Ate a few bites and threw it out. I will NEVER eat at Chipotle again!
- VNVin NyaNov 16, 20251.0How is rice always hard no matter the time of day? They really need to up the quality of the food they prepare.
- BHBen HuberNov 6, 20251.0Small portions.
- ACanthony castilloOct 27, 20255.0great team
- AAAshley ASep 28, 20251.0I’ve had good experiences here in the past, but had a really disappointing one on Sunday 9/28 around 3:30pm. A person ordered several bowls so they were backed up a bit…cool. Myself and several others stood waiting patiently, while a customer in the middle/back of the line barges up and asks if they can take his order because he was in a hurry. The employee was obviously thrown off by the request and asked another employee who also didn’t really say anything. Then the customer doubles down, and they start making his food with no regard for the people who were on front of him and also waiting. It was beyond unprofessional and disrespectful. I left and did not order. I understand being busy and getting a little behind, but to then let someone skip the already established line just because they said they were in a rush and had the gall to ask and then feign ignorance is unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Christiansburg?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Christiansburg?
It is located at 2545 Market St, Montgomery, Christiansburg, VA 24073, US.
Does Chipotle Christiansburg offer pickup or delivery services?
Yes, they offer in-store pickup services.
Can I order Chipotle online for the Christiansburg location?
Yes, you can order online through their official ordering site or the Chipotle app.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
How does Chipotle prioritize food quality and sourcing?
They use 'Food with Integrity' principles focusing on humane and sustainable farming practices and use only 53 real ingredients.
What are some nearby dining options around Chipotle Mexican Grill in Christiansburg?
Nearby dining options include Chicken Salad Chick, Mission BBQ, Spoons Frozen Yogurt, Noodles & Company, KFC, Taco Bell, Pizza Hut Express, and Arby's.
Are there tech or mobile phone services close to Chipotle in Christiansburg?
Yes, nearby mobile and tech services include UScellular, uBreakiFix by Asurion, uBreakiFix, and Verizon stores.
What retail and hardware stores are near Chipotle Christiansburg?
Nearby retail and hardware options include Harbor Freight Tools, Harbor Freight, LL Flooring, Lumber Liquidators, and Goodwill Store and Donation Center.
How can customers benefit from Chipotle Rewards at the Christiansburg location?
Customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.