Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or poorly made items.
Staffing Problems
Many reviews mentioned being short-staffed, which contributed to long wait times and poor service.
Positive Experiences
Despite the issues, some customers praised friendly staff and enjoyed their meals when orders were correct.
BJ
Bobby Justice
Jan 5, 2026
1.0
Went thru drive thru ,slow service on every car and then after telling me they were waiting on fries they bring me burnt fries and offer no sauces unbelievable you can tell that workers don't care and are not focused on jobs at least 2 on thier phones
RG
RON GINGER
Dec 30, 2025
1.0
WALKED IN 2:33 PM 12/302025 NO ONE IN LINE IN FRONT OF ME THE EMPLOYEE WORKING REGISTER WA NAMED KEITH. THIS MAN LET ME SIT THERE FO 14 MIN WITH OUT EVEN SAYING HI .SO WHEN HE GOT TO ME IASKED FOR THE MANAGER, HE SAID HE WAS I WALKED OUT CUSTOMER SERVICE MEANS NOTHING GO DRIVE THUR
KD
K Deep
Dec 30, 2025
1.0
Wife wanted this for lunch so here we are 11 mins later still havnt placed an order there were only 2 vehicles in front of us....so this fast food will likey take over 20 mins what a joke!
JW
John Woodyard
Dec 21, 2025
1.0
Got one of the hamburger and it was raw red and cold and ff was cold service was extremely slow should have returned the order but as bad as the service was i decided just to trash it and take my loss this was the worst experience ever at a Arby's if you decide to eat here after my review it's on you
MW
Michelle Weese
Dec 11, 2025
1.0
What is wrong with the people that work here??? I'd hate to see them try to work a real job. Every single time I go they're rude, slow as hell, and never get your order right. Shut it down!