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Wendy's

3.6
(988 reviews)

Business Details

(804) 318-1718

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chesterfield, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesterfield, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6451 Centralia Road, Chesterfield, VA
23832, United States

Hours

Reviews

3.6
988 reviews
5 stars
353
4 stars
248
3 stars
173
2 stars
76
1 star
138

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with messy tables and unclean beverage areas.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted positive experiences with food quality at times.
  • JB
    Julia Beasley
    Feb 23, 2026
    5.0
    Excellent experience
  • SG
    Scott Gilchrist
    Jan 24, 2026
    4.0
    Great burger, chicken tenders were not great. Too expensive compared to like restaurants
  • TB
    T B
    Jan 10, 2026
    1.0
    ***STAY AWAY *** Another disappointing franchise on Ironbridge (Centralia). Burned ,old overheated fries with a chicken nugget in the box lol. Did not order any nuggets. Chicken sandwich was rubbery. Looks like they brought down the the same crew from the the other awful Wendy’s on Ironbridge. Obviously don’t care about their jobs to serve this disgusting food. No way they would serve this to their own families. Shameful. Will not get another dollar from me.
  • JM
    Jess Martin
    Jan 9, 2026
    1.0
    Placed an order for pick up in the drive through Jan 8th 2026. Around 730 pm. Not busy. Easy to customize on the app. We parked and discovered NONE of our food was correct and we were missing an entire meal. My partner went in, to let them know and get his meal. He waited. OVER FIFTEEN MINUTES. The gentleman they helped in front of him was getting his food almost immediately after placing his order. My partner still waited. THE MANAGER FORGOT ABOUT HIM. Two jr bacon cheeseburgers and some fries. That's it. He finally received his food. And it was wrong. He got some meat bread and mayo. NOT what he ordered. NOT what I paid for. And cold fries. Even waiting for so long. My sandwich was specific. No mayo. What i got was COVERED in mayo. I didnt complain. I still ate it. But one simple request completely ignored. I got my add ons, like my lettuce tomatoes and onions. But ignoring a request for a specific condiment is weird to me, and seemingly adding EXTRA of the condiment I did not want. The fries were extremely old and unsalted. Its been a long time since we've eaten at that wendys and we will most definitely not return. I've worked fast food, in both crew and management positions, and I always took the most pride in my stores AND in my team. Forgetting about a customer whos literally in the store, while its not busy, is so crazy to me. Mistakes happen but damn.
  • CM
    Curtis Miller
    Dec 23, 2025
    1.0
    Just got pickup.. ordered #1 with cheese, no ketchup--Big bacon classic meal..Tangerine Twist drink both orders.. 4 piece nuggets.....bacon was put on the wrong order and wasn't a whole slice (a very small piece).... the drinks were very weak.. I noticed a lot of workplace banter between the employees while at the drive in window... I think that's fine for the workplace atmosphere, I feel that the customer shouldn't have to experience a messed up order because of it... have fun and give good service too

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's at 6451 Centralia Road, Chesterfield, VA?

Wendy's at 6451 Centralia Road is open daily from 6:30 AM to 1:00 AM, including their drive-thru service.

Does this Wendy's location offer drive-thru service?

Yes, Wendy's at this location offers drive-thru service daily from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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