Wendy's

Reviews

• TB

  T B

  2 days ago
  1.0
  ***STAY AWAY *** Another disappointing franchise on Ironbridge (Centralia). Burned ,old overheated fries with a chicken nugget in the box lol. Did not order any nuggets. Chicken sandwich was rubbery. Looks like they brought down the the same crew from the the other awful Wendy’s on Ironbridge. Obviously don’t care about their jobs to serve this disgusting food. No way they would serve this to their own families. Shameful. Will not get another dollar from me.
• JM

  Jess Martin

  3 days ago
  1.0
  Placed an order for pick up in the drive through Jan 8th 2026. Around 730 pm. Not busy. Easy to customize on the app. We parked and discovered NONE of our food was correct and we were missing an entire meal. My partner went in, to let them know and get his meal. He waited. OVER FIFTEEN MINUTES. The gentleman they helped in front of him was getting his food almost immediately after placing his order. My partner still waited. THE MANAGER FORGOT ABOUT HIM. Two jr bacon cheeseburgers and some fries. That's it. He finally received his food. And it was wrong. He got some meat bread and mayo. NOT what he ordered. NOT what I paid for. And cold fries. Even waiting for so long. My sandwich was specific. No mayo. What i got was COVERED in mayo. I didnt complain. I still ate it. But one simple request completely ignored. I got my add ons, like my lettuce tomatoes and onions. But ignoring a request for a specific condiment is weird to me, and seemingly adding EXTRA of the condiment I did not want. The fries were extremely old and unsalted. Its been a long time since we've eaten at that wendys and we will most definitely not return. I've worked fast food, in both crew and management positions, and I always took the most pride in my stores AND in my team. Forgetting about a customer whos literally in the store, while its not busy, is so crazy to me. Mistakes happen but damn.
• CM

  Curtis Miller

  Dec 23, 2025
  1.0
  Just got pickup.. ordered #1 with cheese, no ketchup--Big bacon classic meal..Tangerine Twist drink both orders.. 4 piece nuggets.....bacon was put on the wrong order and wasn't a whole slice (a very small piece).... the drinks were very weak.. I noticed a lot of workplace banter between the employees while at the drive in window... I think that's fine for the workplace atmosphere, I feel that the customer shouldn't have to experience a messed up order because of it... have fun and give good service too
• TB

  Ti’asia Brown

  Dec 22, 2025
  1.0
  1 star. This was one of the most disgusting fast-food experiences I’ve had. I ordered a burger, got back to work, and when I opened it the meat was red/pink in the middle like it wasn’t cooked all the way (I have photos). That is a basic food-safety issue and it’s completely unacceptable to serve to customers. On top of that, the drive-thru attitude is consistently nasty at this location rushed, rude, and acting irritated that customers are even there. No greeting, no basic courtesy, just straight irritation. If you can’t cook food properly and you can’t speak to people with respect, you shouldn’t be running a drive-thru. I’m beyond disappointed and I will not be back.
• MM

  Moses Crump (MICSOUUNZ)

  Dec 17, 2025
  4.0
  This is just for today. Im a regular, come thu on my lunch breaks. My name is Simple, but this particular employee thought it was ok to say "whatever" and wave me off when she got it wrong. That showed no customer service skills or Respect. Bad day or not, every customer deserves RESPECT! She showed none, not even for the Brand she Represents. Service today was Trully WACK! Damn near didn't wanna eat this food. If u couldn't Pronounce the name, u could have asked, very simple. Peace

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