Business Details
About
Mexican Restaurant
Chipotle Cosby Village Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
196 reviews
5 stars
63
4 stars
13
3 stars
17
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including overcooked meat, small portion sizes, and unsatisfactory freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables, floors, and food preparation areas.
Inconsistency
Frequent inconsistencies in food availability and portion sizes were noted, leading to customer frustration.
Management Concerns
Several reviews pointed to a lack of effective management, resulting in disorganized service and unmotivated staff.
- RBRamos BrooksNov 17, 20251.0Stingy scoops and lacking salt in rice, salsa, etc. Just go to the other Chipotle.
- PPPoonam PremprakashNov 14, 20251.0Good is good but the protein they server is really a joke. There is never a spoonful of anything. Very disappointed at the portion of meat in the bowl, I had to search for chicken pieces in the bowl. Very disappointed.
- SMShacoya McneilNov 12, 20253.0No one replaced the queso ..i guess so I had to cancel my whole order. I thought it was enough people working someone should always keep a eye out on replenishment.
- JSJosh StevensNov 4, 20251.0Hit, but mostly miss at this location. Just picked up a mobile order. Bowl had raw food in it. Chat is useless to resolve in the app. 1/5 stars. Not the first time I've had issues at this location.
- RRRCIMOct 27, 20251.0Took my daughter here for lunch. For the price I paid ($30) you would expect to receive more food then they provide. They gave very little meat and seem annoyed we i asked for fresh salad and extra beans. Do not recommend. Go to Qdobo instead. More food and friendlier staff for less money.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cosby Village Square offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 15500 Hull Street Road?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Chesterfield, VA?
Chipotle is located at 15500 Hull Street Road, Cosby Village Square, Chesterfield, VA 23832.
How can I place an order online for Chipotle at this location?
You can place an order online via the Chipotle website or the Chipotle app using the provided links.
Does Chipotle Mexican Grill offer a rewards program for frequent customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Can I contact Chipotle Cosby Village Square by email?
Yes, you can reach them at VA.4364.CosbyVillage@chipotle.com.
Are there coffee shops near Chipotle Mexican Grill in Cosby Village Square?
Yes, there are multiple Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal.
What other dining options are available near Chipotle in Cosby Village Square?
Nearby dining options include Wingstop for chicken wings, Panera Bread for cafe-style food, and The Sand Dollar Beach Kitchen for American seafood cuisine.
Are there convenience stores close to Chipotle Mexican Grill?
Yes, 7-Eleven and Wawa convenience stores are nearby, making it easy to grab snacks or essentials before or after dining at Chipotle.
What other amenities are available in Cosby Village Square near Chipotle?
The shopping center includes a pharmacy (Publix Pharmacy), a supermarket (Publix Super Market), hair salons such as Backstage Salon and Great Clips, and fitness options like Swift Creek Family YMCA.