Business Details
About
Mexican Restaurant
Chipotle Cosby Village Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
207 reviews
5 stars
66
4 stars
16
3 stars
17
2 stars
20
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported bland, poorly prepared food with inconsistent portion sizes and ingredients.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and food debris throughout the restaurant.
Customer Service
Many customers experienced rude and unprofessional staff, with complaints about slow service and lack of urgency.
Management Issues
Reviews indicated a lack of effective management, leading to operational problems such as running out of ingredients and poor staff morale.
- FSFrancine South5 days ago4.0First time there service was great in and out food was good
- DPD P6 days ago1.0We walked in the place was a mess in the lobby and behind the counter. We stood there for several minutes and they did not even acknowledge we were there. It was not busy enough for the cold reception. After several minutes, and looking around at the mess, we left. They need to keep the food area clean especially where cross contamination can happen.
- YMYes Its MeDec 29, 20251.0Violation of state food handling rules. Bad customer service. DOES THIS PLACE HAVE A MANAGER?????? Been 3 times as I live within 2 minutes of this location and EVERY TIME ITS BEEN A DISAPPOINTMENT!! No beard guards worn which is a violation of Virginia Rules, Reference: Virginia rule (12VAC5-421-240) Food is BLAND! Staff are rude, rude, rude and don’t appear to have a manager or appear to care they have a job!!!!!!!!!!!!!!!!!!!! Place is dirty!
- JBJazzah BelleDec 17, 20255.0I want to give a huge shoutout to Taylor at Chipotle for being an outstanding manager. He truly went above and beyond to make sure everything ran smoothly and that customers felt valued. Taylor was professional, attentive, and genuinely cared about providing a great experience. You can tell he takes pride in his work and supports both his team and customers. Managers like Taylor make a real difference, and because of him, this Chipotle location stands out. Thank you, Taylor, for the excellent service!
- RGRa’Kayla GreeneNov 26, 20251.0I don’t normally write reviews, but this chipotle was the worst place. I’ve ever eaten chipotle at. My food was so bland and unflavored and my rice was hard. I normally can love a chipotle bowl and fall in love without needing any guacamole or queso, but the more ingredients I added the more blend it was honestly. I don’t know what it is or why they aren’t using all of the ingredients, but I would never eat here again
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cosby Village Square offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 15500 Hull Street Road?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Chesterfield, VA?
Chipotle is located at 15500 Hull Street Road, Cosby Village Square, Chesterfield, VA 23832.
How can I place an order online for Chipotle at this location?
You can place an order online via the Chipotle website or the Chipotle app using the provided links.
Does Chipotle Mexican Grill offer a rewards program for frequent customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Can I contact Chipotle Cosby Village Square by email?
Yes, you can reach them at VA.4364.CosbyVillage@chipotle.com.
Are there coffee shops near Chipotle Mexican Grill in Cosby Village Square?
Yes, there are multiple Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal.
What other dining options are available near Chipotle in Cosby Village Square?
Nearby dining options include Wingstop for chicken wings, Panera Bread for cafe-style food, and The Sand Dollar Beach Kitchen for American seafood cuisine.
Are there convenience stores close to Chipotle Mexican Grill?
Yes, 7-Eleven and Wawa convenience stores are nearby, making it easy to grab snacks or essentials before or after dining at Chipotle.
What other amenities are available in Cosby Village Square near Chipotle?
The shopping center includes a pharmacy (Publix Pharmacy), a supermarket (Publix Super Market), hair salons such as Backstage Salon and Great Clips, and fitness options like Swift Creek Family YMCA.