Chipotle Mexican Grill

2.8
501 reviews
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Business Details

9873 Iron Bridge Rd, Chesterfield, VA
23832, United States
(804) 318-4773
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Chesterfield Courthouse is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9873 Iron Bridge Rd, Chesterfield, VA
23832, United States

Hours

Reviews

2.8
501 reviews
5 stars
149
4 stars
55
3 stars
36
2 stars
55
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with staff being unfriendly, unhelpful, and often inattentive to customers.

Food Quality

Many customers reported issues with food quality, including cold meals, undercooked ingredients, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Availability of Ingredients

Frequent complaints about the restaurant being out of key ingredients, such as guacamole and cheese, often during peak hours.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of care from staff and feeling undervalued as patrons.
  • MV
    Micayla Vance
    6 days ago
    2.0
    Since when does chipotle not allow people to have limes 😒 not to mention rude about it. Lime juice squeezed ontop of a bowl makes it.
  • LC
    Leon Clay
    Oct 31, 2025
    1.0
    Good afternoon, I like the food but the service has much to be desired. The staff rush while they're make your order they're also impatient and testy. Theres a big heavyset guy (young man) behind the counter that's always looking at the customer's cockeyed I believe he's a manager. I will not be coming back.
  • US
    Urvin Shah
    Oct 9, 2025
    4.0
    If you are a Chipotle fan then no doubt you will like. Good place for Mexican food. Offcourse it's quick servicing. Not a restaurant. But good food.
  • CT
    Chad Tee
    Oct 9, 2025
    1.0
    Ordered Saturday late night dinner had my girlfriend sick after she ate.
  • KB
    K B
    Sep 28, 2025
    3.0
    My 4yrs old almost choked on a chips and they wouldn’t give us water. Claimed machine was broken but seen an old white dude walks up with a cup to go get water to drink
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Chesterfield Courthouse?

Chipotle Mexican Grill at Chesterfield Courthouse is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Chesterfield Courthouse located?

It is located at 9873 Iron Bridge Rd, Chesterfield, VA 23832, USA.