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McDonald's

3.6
(1488 reviews)

Business Details

13131 Kingston Ave, Chester, VA
23836, United States
(804) 530-3453
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13131 Kingston Ave, Chester, VA
23836, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Reviews

3.6
1,488 reviews
5 stars
521
4 stars
353
3 stars
287
2 stars
123
1 star
204
  • HK
    Harry Khaga
    Apr 4, 2026
    1.0
    I ordered on the app for the curbside. Called after 15 minutes and they said the order did not show up on their screen until I called them and gave them the order number.
  • WE
    William Eckler
    Mar 25, 2026
    1.0
    Dining room hours are 11pm doors locked at 9pm with employees just standing around. I just wanted to order to go. When driving a semi can't fit in the drive thru and not aloud to walk up to a window. Poor performance McDonald's.
  • HO
    Hyungsuk Oh
    Mar 21, 2026
    5.0
    Very fast online order process
  • LJ
    Lamonte Jackson
    Feb 25, 2026
    5.0
    Great place to take a date.
  • AA
    Aleah Newton (Aleah)
    Feb 14, 2026
    1.0
    I returned my burgers because they were cold and hard. Instead of receiving professional customer service, I was mocked and treated disrespectfully by staff in front of my face. No customer should ever be made to feel embarrassed or ridiculed for requesting fresh food. What concerned me even more were serious hygiene issues I witnessed. An employee assisted with handling a mop for cleaning, then gave another employee a handshake (“dap”), returned to the kitchen without changing gloves, and proceeded to prepare a McChicken. This is a major food safety violation and extremely alarming. Between the disrespectful treatment and the lack of proper sanitation practices, this experience was unacceptable. I am requesting that upper management or corporate leadership review this incident and contact me directly to address these concerns.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 13131 Kingston Ave?

McDonald's at 13131 Kingston Ave is open Monday to Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday to Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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