Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
896 reviews
5 stars
311
4 stars
218
3 stars
139
2 stars
74
1 star
154
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, improperly prepared, or not fresh, leading to dissatisfaction.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting clean facilities while others described dirty conditions.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.
Management Issues
Several reviews highlighted poor management and staffing problems, suggesting a need for better training and oversight.
- SCShane CorcoranJan 1, 20265.0Hands down the best Wendy's in our area
- ACAlexis CastroDec 12, 20251.0This location is awful. They can never get the order right and the food does not taste good. This is the only Wendy’s location I have ever been to that never gets my order right so frequently. I had to stop visiting this location because they can never take the cheese off my burger when every other Wendy’s location takes the cheese off. Highly recommend going to another location if you want Wendy’s.
- AGAaron GwinnDec 3, 20251.0Got a Dave's double both patties pink and luke warm. Didnt trust eating it so I had to toss it.
- OOOne and onlyDec 2, 20251.0went through drive through WORST fast food experience ever! Food cold, service bad and when i pulled to drive through it smelled like weed. I went inside to get my food fixed and the girl up front was so uptight and nasty. Whole store need new management asap or get shut down ! HIGHLY DON’T RECOMMEND
- RBRich ButlerNov 26, 20251.0Staff was a mess arguing in back. Never ordered, waited 10 minutes and left. Between slow service and employee problems I thought it best to just leave.
Frequently Asked Questions About Wendy's
Is Riversbend Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Kingston Ave?
The drive-thru at Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Chester, VA serves breakfast including combos, sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, Wendy's offers dine-in, drive-thru, and delivery where available.
How can I order food online from this Wendy's location?
You can order online by visiting order.wendys.com or using the Wendy's mobile app and selecting this location.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition info are available on their menu website or mobile app for this location.
Is this Wendy's currently hiring in Chester, VA?
To check hiring status, visit the Wendy's careers page and search for jobs in Chester, VA.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby places like Waffle House for breakfast, Subway for sandwiches, or convenience stores like Jiffy Mart & Truck Diesel Fuel.
Are there nearby gas stations convenient for fueling up when visiting Wendy's?
Yes, nearby options include Shell, Exxon & Mobil Stations, and Uppy’s Chevron gas stations.
Can I find nearby hotels if I am visiting Wendy's from out of town?
Yes, nearby accommodations include Hyatt Place Richmond/Chester and Residence Inn by Marriott Richmond Chester.