Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
886 reviews
5 stars
308
4 stars
217
3 stars
139
2 stars
74
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are rude and unprofessional.
Food Quality
Food quality is inconsistent; many customers reported cold or improperly prepared food.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by customers.
Speed of Service
Service speed is often slow, with long wait times at both drive-thru and in-store.
- LTLarry TrujilloNov 16, 20255.0I just had a fantastic drive thru experience. Dionna provided outstanding customer service. Whenever hunger strikes while I'm in this area, I'll definitely stop here.
- JSJim SorokesNov 10, 20251.0We stopped to get a late dinner. We had to wait several minutes before anyone offered to take our order. We ordered the new chicken tenders but they served us nuggets that were not well cooked. At least the restrooms were clean. A VERY poor experience!!
- LVLove & Positive VibesNov 4, 20251.0I ordered through uber eats. Chicken Sandwich was old,hard, cold and had old lettuce on it. The fries were old, cold, and some were not all the way done. They gave me regular nuggets when I ordered the spicy ones. No straw or sauces. Only thing was good was the drink.
- LHLogan HughesOct 23, 20255.0What a wonderful experience! We had our big family come this evening at 7pm. Everyone working was so kind and patient and helpful. Our food was delivered fast and everything was great. They offered us so much help and checked in with us throughout our meal. They even gave all of us complimentary frostys. We were all so impressed with the customer service. Thank you!!
- LAlarry adamsOct 4, 20253.0We ordered the 2 for 3$, we were told by the person that was working drive thru that it was 2 biscuits and one small order of potato wedges.
Frequently Asked Questions About Wendy's
Is Riversbend Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chester, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chester, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 571-6012.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Riversbend Wendy’s serve breakfast?
Yes, this Wendy’s location in Chester, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Kingston Ave?
The drive-thru at Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Chester, VA serves breakfast including combos, sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, Wendy's offers dine-in, drive-thru, and delivery where available.
How can I order food online from this Wendy's location?
You can order online by visiting order.wendys.com or using the Wendy's mobile app and selecting this location.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition info are available on their menu website or mobile app for this location.
Is this Wendy's currently hiring in Chester, VA?
To check hiring status, visit the Wendy's careers page and search for jobs in Chester, VA.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby places like Waffle House for breakfast, Subway for sandwiches, or convenience stores like Jiffy Mart & Truck Diesel Fuel.
Are there nearby gas stations convenient for fueling up when visiting Wendy's?
Yes, nearby options include Shell, Exxon & Mobil Stations, and Uppy’s Chevron gas stations.
Can I find nearby hotels if I am visiting Wendy's from out of town?
Yes, nearby accommodations include Hyatt Place Richmond/Chester and Residence Inn by Marriott Richmond Chester.