Brand Certified
Wendy's
3.5(900 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
13201 Kingston Ave, Chester, VA
23836, United States
Certified by Wendy's • Feb 22, 2026
(804) 571-6012
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/va/chester/13201-kingston-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chester, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chester, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.5
900 reviews
5 stars
314
4 stars
218
3 stars
140
2 stars
74
1 star
154
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were rude and unprofessional.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews noting clean facilities while others reported dirty conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications.
Management Issues
Several reviews highlighted poor management and employee behavior, suggesting a need for better training and oversight.
- ZRZach Rossow2 days ago5.0Good experience. Nice staff.
- MHMIKE HAMILTONFeb 15, 20261.0Tea had a chemical taste threw it awayfries were old and cold spicey chicken was ok not what they used to be i got 3 meals nobody finished their fries for 35$ half went in the trash im done$35 and i could get better from a grocery store frozen food section. Should have known not being busy at diner time
- KWKade WhittJan 20, 20265.0Arguably the BEST Wendy’s I’ve ever been too.
- SCShane CorcoranJan 1, 20265.0Hands down the best Wendy's in our area
- ACAlexis CastroDec 12, 20251.0This location is awful. They can never get the order right and the food does not taste good. This is the only Wendy’s location I have ever been to that never gets my order right so frequently. I had to stop visiting this location because they can never take the cheese off my burger when every other Wendy’s location takes the cheese off. Highly recommend going to another location if you want Wendy’s.
Frequently Asked Questions About Wendy's
Is Riversbend Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Kingston Ave?
The drive-thru at Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Chester, VA serves breakfast including combos, sandwiches, coffee, and sides.
Is Wendy's open for dine-in and delivery services?
Yes, Wendy's offers dine-in, drive-thru, and delivery where available.
How can I order food online from this Wendy's location?
You can order online by visiting order.wendys.com or using the Wendy's mobile app and selecting this location.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition info are available on their menu website or mobile app for this location.
Is this Wendy's currently hiring in Chester, VA?
To check hiring status, visit the Wendy's careers page and search for jobs in Chester, VA.
What nearby places can I visit before or after dining at Wendy's?
You can visit nearby places like Waffle House for breakfast, Subway for sandwiches, or convenience stores like Jiffy Mart & Truck Diesel Fuel.
Are there nearby gas stations convenient for fueling up when visiting Wendy's?
Yes, nearby options include Shell, Exxon & Mobil Stations, and Uppy’s Chevron gas stations.
Can I find nearby hotels if I am visiting Wendy's from out of town?
Yes, nearby accommodations include Hyatt Place Richmond/Chester and Residence Inn by Marriott Richmond Chester.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website