Wendy's

3.1
1067 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2510 W Hundred Road, Chester, VA
23831, United States

Hours

Reviews

3.1
1,067 reviews
5 stars
274
4 stars
242
3 stars
154
2 stars
99
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, stale, or improperly cooked food, including raw items and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Management Issues

Several customers noted poor management practices, including unresponsive staff and a lack of organization.

Customer Experience

Many customers expressed frustration with their overall experience, citing a lack of customer focus and respect from employees.
  • JF
    jazz fulfilled
    6 days ago
    1.0
    I have no idea what happened here... Its like they hired aliens? NEEDS NEW MANAGMENT! and TRAINING! I stopped coming to this location and I drive to the one up courthouse road instead... Multiple times- I have ordered breakfast and lunch and after repeating and confirming and asking and double checking- they ALWAYS get everything wrong. I recorded a video of an order from start to finish and what I ended up getting afterwards. Its like they don't have listening/ audio comprehension? Breakfast- Egg and swiss cheese croissant, and one egg and sausage croissant- large home fries- black coffee... ended up with- Egg and sausage, american cheese, egg and cheese- american cheese- small cold home fries, iced milk coffee large... So No its not just the "chefs" fault- the order is just put in wrong in the first place. and then to go back around and wait or try to get them to fix the food?! Took even longer- just talk to your bank and get the refund instead. Stop giving these subpar "businesses" free money. I couldn't drink the coffee or eat the cold fries and the un-melted american cheese on a cold egg was not edible either- went straight to the trash. How? Multiple times a strange African or Island? (not sure) Guy as the manager? was trying so hard to be "cool" he made multiple mistakes putting in my order, gave me the wrong change back, tried to "flirt"??? and STILL got everything wrong in the order. Unprofessional- These employees are wasting company time and wasting company resources.
  • MW
    Mark Wood
    Nov 10, 2025
    5.0
    The staff, (Mike is our favorite) is always cheerful and happy to assist. We stop there often. That said they have been remodeling for over 6 months. The main dining room is closed off. It can't be used at all. The person who owns this franchise should be ashamed to let this go on for so long. Either fix the dining room, or tear the building down and rebuild.
  • MC
    Matt Campbell
    Nov 7, 2025
    5.0
    Wendy's burgers should be illegal.
  • PB
    patsy bedford
    Nov 6, 2025
    5.0
    Love those value meals.
  • TB
    Tameya Bannister
    Oct 26, 2025
    1.0
    Worst Wendy’s I have ever been to. The night manager incredibly rude and disrespectful!!

Frequently Asked Questions About Wendy's

Is Hundred Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.