Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional service from staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, stale, or improperly cooked food, including raw items and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Management Issues
Several customers noted poor management practices, including unresponsive staff and a lack of organization.
Customer Experience
Many customers expressed frustration with their overall experience, citing a lack of customer focus and respect from employees.
JF
jazz fulfilled
6 days ago
1.0
I have no idea what happened here...
Its like they hired aliens?
NEEDS NEW MANAGMENT! and TRAINING!
I stopped coming to this location and I drive to the one up courthouse road instead...
Multiple times- I have ordered breakfast and lunch and after repeating and confirming and asking and double checking- they ALWAYS get everything wrong. I recorded a video of an order from start to finish and what I ended up getting afterwards. Its like they don't have listening/ audio comprehension?
Breakfast- Egg and swiss cheese croissant, and one egg and sausage croissant- large home fries- black coffee...
ended up with-
Egg and sausage, american cheese, egg and cheese- american cheese- small cold home fries, iced milk coffee large...
So No its not just the "chefs" fault- the order is just put in wrong in the first place. and then to go back around and wait or try to get them to fix the food?! Took even longer- just talk to your bank and get the refund instead.
Stop giving these subpar "businesses" free money.
I couldn't drink the coffee or eat the cold fries and the un-melted american cheese on a cold egg was not edible either- went straight to the trash.
How?
Multiple times a strange African or Island? (not sure) Guy as the manager? was trying so hard to be "cool" he made multiple mistakes putting in my order, gave me the wrong change back, tried to "flirt"??? and STILL got everything wrong in the order.
Unprofessional- These employees are wasting company time and wasting company resources.
MW
Mark Wood
Nov 10, 2025
5.0
The staff, (Mike is our favorite) is always cheerful and happy to assist. We stop there often.
That said they have been remodeling for over 6 months. The main dining room is closed off. It can't be used at all. The person who owns this franchise should be ashamed to let this go on for so long. Either fix the dining room, or tear the building down and rebuild.
MC
Matt Campbell
Nov 7, 2025
5.0
Wendy's burgers should be illegal.
PB
patsy bedford
Nov 6, 2025
5.0
Love those value meals.
TB
Tameya Bannister
Oct 26, 2025
1.0
Worst Wendy’s I have ever been to. The night manager incredibly rude and disrespectful!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chester, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chester, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 318-1428.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hundred Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Chester, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on W Hundred Road in Chester, VA?
The drive-thru is open every day from 6:30 AM to midnight.
Is the Wendy's at 2510 W Hundred Road currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this Wendy's location in Chester, VA with options like breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
How can I place an order at Wendy's without visiting the restaurant?
You can order using the Wendy's mobile app or online at order.wendys.com. Delivery and takeout options are available where offered.
What payment methods can I use at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters. You can access them by selecting a menu item and clicking the “Nutrition & Allergens” link.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their website's contact page or call the location directly at (804) 318-1428.
What are some nearby restaurants or places of interest around this Wendy's?
Nearby places include Dunkin' for coffee and donuts, Zaxby's for chicken, Friendly's for desserts and ice cream, Burger King for burgers, and Pizza Hut for pizza.
Can I combine a visit to Wendy's with a car wash nearby?
Yes, Flagstop Car Wash is close by, so you can easily get your car washed before or after grabbing a meal at Wendy's.
Are there hotels near Wendy's for travelers visiting Chester, VA?
Yes, Super 8 and Days Inn by Wyndham Chester are nearby hotels offering convenient lodging options for visitors.