Taco Bell

3.5
808 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12820 Jefferson Davis Hwy in Chester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12820 Jefferson Davis Hwy, Chester, VA
23831, United States

Hours

Reviews

3.5
808 reviews
5 stars
283
4 stars
178
3 stars
136
2 stars
58
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Consistency

Many customers express dissatisfaction with portion sizes and food quality, noting items are often skimpy on ingredients or served cold.

Order Accuracy

Numerous reviews highlight issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Cleanliness and Environment

While some customers appreciate the cleanliness and quick service, others report negative experiences related to the atmosphere and staff behavior.

Pricing Concerns

Several customers feel that prices are too high relative to the quality and quantity of food received.
  • PG
    Pablo Gutierrez
    2 days ago
    1.0
    Half an hour wait for a handful of tacos and people working there with terrible attitude. Save yourself the bad experience and go anywhere else
  • MB
    Mary Jane Bottoms
    Nov 10, 2025
    5.0
    It's taco bell. This place can be hit or miss depending on the day.
  • LS
    Lavon Strong
    Nov 2, 2025
    1.0
    . They have no manners I came through there with an online order. The food was burnt. My nachos was crumbled meaning the chips was like from the bottom of a bag just they just pouted everything on there. I don’t expect everything to be nice and neat but at least think to yourself should I give them the bottom of the bag of chips? My quesadilla was burnt my cinnamon rolls were burnt. Everything was just horrible. They were too busy, gossip among and laughing and goofing off instead of just making sure that the customer is satisfied, I will not be returning.DO NOT WASTE YOUR MONEY ON HORRIBLE SERVICE AND BURNT FOOD!!!!!!
  • AA
    Andrew Adams
    Oct 7, 2025
    2.0
    This is the 3rd time in a row that I have ordered from this Taco Bell where all of the items had very little meat. Very little ground beef, very little chicken--instead tortillas, rice, strips of chips (i.e. a whole lot of NOTHING.) I'd rather pay more and get items that are not made so cheaply. With Taco Bell, it didn't used to be that way. Items were all skimpy, lukewarm, sloppily assembled and virtually devoid of protein. You would do well to offer an item that has at least 3-4 oz. of meat. I will try it one more time after Christmas in hope that you remember what used to be great. In the interim, please ask yourselves, "where's the beef?"
  • PC
    Pat Conner
    Sep 30, 2025
    5.0
    This just happens to be the closest Taco Bell to my house, but I’m glad it is! The food is always yummy and the service is friendly.

Frequently Asked Questions About Taco Bell

What are the standard opening hours for Taco Bell at 12820 Jefferson Davis Hwy in Chester?

Taco Bell is open daily from 9:00 AM to 2:00 AM for dine-in, drive-through, and takeout services.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 2:00 AM to serve you conveniently.