Brand Certified
McDonald's
3.6(1557 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
12530 Jefferson Davis Highway, Chester, VA
23831, United States
Certified by McDonald's • Feb 22, 2026
(804) 748-9051
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,557 reviews
5 stars
578
4 stars
372
3 stars
282
2 stars
103
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff, particularly during evening shifts.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and accuracy of orders, with several customers receiving cold or improperly prepared items.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty tables, restrooms, and overall hygiene.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, particularly during morning shifts.
- JJJw JwFeb 14, 20261.0The food quality sucks. Prices are ridiculous for the crappy service and food. I could go on forever about how much McDonald's sucks these days. If it wasn't for my kids I wouldn't eat there at all. When at work I drive out of my way to eat anywhere but McDonald's.
- BDBlake DeLongFeb 4, 20262.0They keep getting orders wrong. The burger I had just ordered has onion when unwanted and they forgot the lettuce. This sort of thing is not an uncommon occurrence, I’ve only decided to post the review now as I’m irritated.
- TMTyler McDanielFeb 3, 20261.0I have multiple issues with this location. All the tables were dirty. We ordered through the kiosk for sit down at a table and took a table number. We waited at our table for over 10 minutes for a staff to bring it by saying We have been calling your name but didnt know where you were at. Whats the point of grabbing the table number then. Then they proceeded to forget our straws, forget our sauce, and gave my wife the wrong burger.
- AMagent MaineJan 31, 20261.0Ordered food for me and my girlfriend delivery took forever in the burgers.When they finally arrived were mouldy and soggy and cold
- FNFeliz NavidaddyJan 24, 20263.0Food is usually cold, wait time is horrendous, and it feels like we're being ignored at the front most of the time. I used to go religiously after church on the weekends but after an incident when I was waiting up front for 30 minutes for my drinks I haven't gone since. Was probably the only memorable experience. 👎
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Chester location?
McDonald's in Chester is open daily from 5:00 AM; closing times vary by day, generally around 11:00 PM, and until 12:00 AM on Fridays and Saturdays.
Does McDonald's Chester offer drive-thru service and what are its hours?
Yes, McDonald's Chester has a drive-thru open from 5:00 AM to 11:00 PM most days, until midnight on Thursday and Friday, and slightly later openings on Saturday at 5:30 AM.
Can I order McDonald's Chester for delivery?
Yes, you can order delivery from McDonald's Chester between 5:15 AM and 11:45 PM using their delivery service at https://mcdonalds.order.online/business/-5579.
What contactless services does McDonald's Chester provide?
They offer no-contact delivery along with curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at McDonald's Chester?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I use the McDonald's app to order at the Chester location?
You can order through the McDonald's app available on iOS and Android, accessible at https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app respectively.
Where is McDonald's Chester located?
McDonald's is located at 12530 Jefferson Davis Highway, Chester, VA 23831, USA.
Are there coffee shops near McDonald's Chester for a different beverage option?
Yes, nearby coffee shops include Panera Bread and Starbucks, where customers can grab a coffee before or after visiting McDonald's.
What nearby services can assist with printing or shipping needs?
Customers can visit FedEx Office Print & Ship Center or The UPS Store 3353 which are close to McDonald's Chester for printing and shipping services.
Are there any nearby gas stations for fueling your vehicle near McDonald's Chester?
Nearby gas stations include Shell and BP, convenient for customers to fuel their vehicles when visiting McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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