Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold, old, or incorrect food items, leading to dissatisfaction.
Management Issues
Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and concerns about food handling.
Positive Experiences
A few reviews mentioned instances of good service and friendly staff, particularly highlighting individual employees.
CC
Coleman
3 days ago
5.0
2/23/2026 12:10 pm
Service was great food was delicious!
DJ
Daddy “Jodie” Jodie
Feb 14, 2026
2.0
I'm in no way a McDonald's hater, I actually enjoy it and visit many but when I went to this location in particular something was off. Not sure what they did to the food, but the fries tasted like plastic and the burger had a very weird taste. I took 1 bite and gave it literally to the birds. My daughter enjoyed her nuggets though. 🤷🏾♂️
BC
Brian Corbett
Jan 31, 2026
3.0
slowwwwwww drive thru
JC
Jordyn Corum
Jan 17, 2026
1.0
Horrible staff. I’ve gone here now 3 times and everytime they act as if I am bothering them. Everytime I have items missing. The attitudes suck. Then I try to contact corporate for something to be done about my issues and I just get the runaround. Just horrible.
PS
Pii SiiNation
Jan 8, 2026
1.0
Experience was very horrible i put in a mobile order only to have to wait for a hour in a half from 520 to 637 like what the hell then i ask for a sweet tea for the inconvenience and they said no saying its not coming out my check with attitude 🙃 customer is always right as they say especially if they been wait for over an hour and they weren't bizzy either 4 people at drive thru window 3 people on food line and 2 people doing moble orders why did it take so long 😑🤔 and amanagement was there 2 she also had a attitude for some reason i was nice and humble all I ask for was a large sweet tea for the inconvenience of having to wait over an hour to get a value meal .I can really say that this stores rating review 3.2 is very accurate so they should demolish this site and put a Hardee's right here
What are the regular operating hours for McDonald's at 10300 Iron Bridge Rd, Chester, VA?
McDonald's at 10300 Iron Bridge Rd is open from 6:00 AM to 10:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this McDonald's have a drive-thru service, and what are its hours?
Yes, this location has a drive-thru service open daily from 5:00 AM. It closes at midnight Sunday to Thursday and at 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's offers delivery and curbside pickup services.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What is the address and contact number for this McDonald's location?
The address is 10300 Iron Bridge Rd, Chester, VA 23831, US, and the phone number is +1 804-768-0578.
What are some nearby restaurants and attractions close to this McDonald's?
Nearby options include Dante's of Ironbridge (Italian pizza), Hunan Garden (Chinese cuisine), KFC (fast food chicken), and Taco Bell (Mexican fast food). There's also Evolution Dance Center for dance activities and Walgreens for pharmacy and convenience.
What services are available around McDonald's for health and wellness?
Nearby health-related places include DaVita Chester Dialysis clinic, RC Health and Fitness gym, Tidewater Physical Therapy, Chester Physical Therapy, and Pivot Physical Therapy offering occupational and speech therapy.
Are there local shopping and grooming services near this McDonald's?
Yes, you can visit Better On Me Boutique for women's clothing, Pink Poodle RVA for pet grooming, Sky Nail salon, Kat's Hair Studio, and Sketchz for clothing and arts and crafts nearby.
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