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McDonald's

3.2
(2066 reviews)

Business Details

10300 Iron Bridge Rd, Chester, VA
23831, United States
(804) 768-0578
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10300 Iron Bridge Rd, Chester, VA
23831, United States

Hours

Reviews

3.2
2,066 reviews
5 stars
614
4 stars
390
3 stars
350
2 stars
195
1 star
517

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold, old, or incorrect food items, leading to dissatisfaction.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and concerns about food handling.

Positive Experiences

A few reviews mentioned instances of good service and friendly staff, particularly highlighting individual employees.
  • CC
    Coleman
    3 days ago
    5.0
    2/23/2026 12:10 pm Service was great food was delicious!
  • DJ
    Daddy “Jodie” Jodie
    Feb 14, 2026
    2.0
    I'm in no way a McDonald's hater, I actually enjoy it and visit many but when I went to this location in particular something was off. Not sure what they did to the food, but the fries tasted like plastic and the burger had a very weird taste. I took 1 bite and gave it literally to the birds. My daughter enjoyed her nuggets though. 🤷🏾‍♂️
  • BC
    Brian Corbett
    Jan 31, 2026
    3.0
    slowwwwwww drive thru
  • JC
    Jordyn Corum
    Jan 17, 2026
    1.0
    Horrible staff. I’ve gone here now 3 times and everytime they act as if I am bothering them. Everytime I have items missing. The attitudes suck. Then I try to contact corporate for something to be done about my issues and I just get the runaround. Just horrible.
  • PS
    Pii SiiNation
    Jan 8, 2026
    1.0
    Experience was very horrible i put in a mobile order only to have to wait for a hour in a half from 520 to 637 like what the hell then i ask for a sweet tea for the inconvenience and they said no saying its not coming out my check with attitude 🙃 customer is always right as they say especially if they been wait for over an hour and they weren't bizzy either 4 people at drive thru window 3 people on food line and 2 people doing moble orders why did it take so long 😑🤔 and amanagement was there 2 she also had a attitude for some reason i was nice and humble all I ask for was a large sweet tea for the inconvenience of having to wait over an hour to get a value meal .I can really say that this stores rating review 3.2 is very accurate so they should demolish this site and put a Hardee's right here

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10300 Iron Bridge Rd, Chester, VA?

McDonald's at 10300 Iron Bridge Rd is open from 6:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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