Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,057 reviews
5 stars
608
4 stars
390
3 stars
350
2 stars
194
1 star
515
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Staff Attitude
Numerous customers experienced rude or indifferent behavior from staff, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and poor food handling practices.
- MCMike Calio2 days ago1.0This location has very long wait times and the food is always cold/lukewarm, soggy fries and nuggets, and they often mess up your order. Go to the next closest McDonald’s.
- PSPii SiiNation4 days ago1.0Experience was very horrible i put in a mobile order only to have to wait for a hour in a half from 520 to 637 like what the hell then i ask for a sweet tea for the inconvenience and they said no saying its not coming out my check with attitude 🙃 customer is always right as they say especially if they been wait for over an hour and they weren't bizzy either 4 people at drive thru window 3 people on food line and 2 people doing moble orders why did it take so long 😑🤔 and amanagement was there 2 she also had a attitude for some reason i was nice and humble all I ask for was a large sweet tea for the inconvenience of having to wait over an hour to get a value meal .I can really say that this stores rating review 3.2 is very accurate so they should demolish this site and put a Hardee's right here
- DJDr. Ja'NayJan 1, 20261.0TRASHHHHHHHHHH, If you don't go during the day DONT GO, I know McDonald's is like ya know not ya 5 star eating but at least 3 right? I got a mac salad on my burger no fries for 4 meals a large seltzer water they then to add insult to injury added the cold fries and some warm fries in the containers it took 40 min to get 5 meals and I had to turn around for fries
- LRLeona RorickDec 23, 20251.0First of all, McDonald's food is something I rarely eat, however this particular one was a horrible experience for us. The tables were dirty, the wait time was literally forever and the food was the worst at a McDonald's yet! My sons burger was so dry and old, he didn't even eat it. It was like something that had been sitting under a heat lamp for a week. The staff was also rude and acted like they could care less about anything.
- YBYesenia BarahonaDec 14, 20251.0Poor self-service, they sent me to wait. Fifteen minutes passed and they came with an order that wasn't mine. They took my ticket and gave me another one from a different customer. I waited another 20 minutes for them to return with my order and they never came. I went inside and no one took responsibility. The dark-skinned guy was the one who made the mistake....I waited for 1 hour and in the end, I asked for my money back
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10300 Iron Bridge Rd, Chester, VA?
McDonald's at 10300 Iron Bridge Rd is open from 6:00 AM to 10:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does this McDonald's have a drive-thru service, and what are its hours?
Yes, this location has a drive-thru service open daily from 5:00 AM. It closes at midnight Sunday to Thursday and at 1:00 AM on Friday and Saturday.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's offers delivery and curbside pickup services.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What is the address and contact number for this McDonald's location?
The address is 10300 Iron Bridge Rd, Chester, VA 23831, US, and the phone number is +1 804-768-0578.
What are some nearby restaurants and attractions close to this McDonald's?
Nearby options include Dante's of Ironbridge (Italian pizza), Hunan Garden (Chinese cuisine), KFC (fast food chicken), and Taco Bell (Mexican fast food). There's also Evolution Dance Center for dance activities and Walgreens for pharmacy and convenience.
What services are available around McDonald's for health and wellness?
Nearby health-related places include DaVita Chester Dialysis clinic, RC Health and Fitness gym, Tidewater Physical Therapy, Chester Physical Therapy, and Pivot Physical Therapy offering occupational and speech therapy.
Are there local shopping and grooming services near this McDonald's?
Yes, you can visit Better On Me Boutique for women's clothing, Pink Poodle RVA for pet grooming, Sky Nail salon, Kat's Hair Studio, and Sketchz for clothing and arts and crafts nearby.