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Dunkin'

3.4
(828 reviews)

Business Details

2500 W Hundred Rd, Chester, VA
23831, United States
(804) 717-8299
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2500 W Hundred Rd, Chester, VA
23831, United States

Hours

Reviews

3.4
828 reviews
5 stars
333
4 stars
127
3 stars
96
2 stars
63
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly during busy hours, with long wait times for both drive-thru and in-store orders.

Food Quality

Numerous reviews highlighted issues with food quality, including stale or cold items, incorrect orders, and overall dissatisfaction with the taste.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing frustration over poor service and lack of responsiveness.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.

Order Accuracy

A recurring theme was the frequent mistakes in orders, leading to customer dissatisfaction and the need for refunds or corrections.
  • RM
    Rebecca Moody
    Feb 8, 2026
    1.0
    I ordered a dozen donuts for pickup through the app. 25 minutes later and they’re still not ready then they tell me they don’t have 9 of the donuts.
  • LJ
    Lashonda jerry
    Jan 31, 2026
    5.0
    Wish I knew who did it .. I tried to call but no answer .. just wanted to give 5 stars to whoever was the person who wrote”god loves you “ on my cup .. it’s been a tough week so on my way into work I decided to grab a coffee and that just literally lit up my whole day .. thank you to whoever did that .. it’s the lil things that count .. wish I could get a name , until then thank you to whoever it was 🥰🥰
  • RB
    Richard Bean
    Jan 15, 2026
    2.0
    They charge $1.00 for a cup of water. The day old donuts are never throw away. The sell day old donuts as though they are fresh. The staff is fantastic, but the owners are greedy selling old donuts and 2 hour old coffee as though it’s fresh.
  • PT
    Phillip Terry
    Jan 12, 2026
    5.0
    Today was frozen coffee! With caramel and toasted almond.
  • MZ
    Michelle Zilen
    Jan 2, 2026
    5.0
    Fast and friendly service. Coffee made just right and a free donut in a minibag. Doesn't get better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chester, VA?

Dunkin' in Chester, VA is open daily from 5:00 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' serves breakfast, lunch, and brunch options.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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