Dunkin'

3.4
814 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2500 W Hundred Rd, Chester, VA
23831, United States

Hours

Reviews

3.4
814 reviews
5 stars
325
4 stars
127
3 stars
95
2 stars
62
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few noted friendly and accommodating employees.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Speed of Service

Many customers expressed frustration with slow service, particularly during busy hours, with some reporting long wait times for both drive-thru and in-store orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom, which detracted from the overall experience.

Food Quality

Mixed reviews on food quality, with some customers enjoying the drinks and donuts, while others complained about stale or poorly prepared food items.
  • MM
    MiMi
    Nov 7, 2025
    1.0
    This location was the worst I have ever encountered. Coffee taste like hot water with cream and sugar. The bacon was not cooked on breakfast sandwich, it was white (I am not exaggerating, sadly). The hashbrowns were soggy, greasy and cold. My entire order was a disaster. I did not go back for a refund, but I should have. Just awful.
  • GM
    Genesis Mendez
    Oct 12, 2025
    1.0
    Avoid this place. By far this is the worst dunkin I ever been too with the worst management ever. Decided to stop by to get a small ice coffee, cream, caramel swirl. It took 20 mins to prepare and once received the coffee it looked like a cup of milk and tasted like a cup of milk. I asked for a refund to which she said she couldn’t cause the manager wasn’t there. I just left. Also only two kids are working, moving slower than molasses,looking lost with no sense of purpose. Hardly any donuts or food items. Just avoid it.
  • DG
    Donald Gelsinger
    Oct 1, 2025
    5.0
    Clean, fast, professional. Just what I needed.
  • TW
    Tracy Webb
    Sep 29, 2025
    5.0
    Love it
  • TZ
    tatiana Ziegler
    Sep 21, 2025
    5.0
    We were greated immediately, and the cashier was very helpful.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chester, VA?

Dunkin' in Chester, VA is open daily from 5:00 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' serves breakfast, lunch, and brunch options.