Dunkin'

3.4
824 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2500 W Hundred Rd, Chester, VA
23831, United States

Hours

Reviews

3.4
824 reviews
5 stars
330
4 stars
127
3 stars
96
2 stars
62
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders, especially during peak hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent drink preparation.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling dismissed or treated poorly.

Food Quality

Several customers expressed dissatisfaction with the quality of food items, noting cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, such as dirty tables and bathrooms.
  • MZ
    Michelle Zilen
    Jan 2, 2026
    5.0
    Fast and friendly service. Coffee made just right and a free donut in a minibag. Doesn't get better.
  • JA
    Jack Abel
    Dec 4, 2025
    1.0
    I have been ordering from this location once a week for work and everytime the order is late. I set my pick up time for 5:50am so I don’t have to wait around but when I show up at 6:05 the order hasn’t even been started. Then I get to watch the employees work at a snails pace to fill my order. I am currently waiting again while I am writing this review. Order was supposed to be done at 5:50am, I got here at 6:05am and it’s now 6:25am and still no order. Place is useless.
  • KG
    Kristina Guzman
    Dec 1, 2025
    1.0
    Loyal Dunkin customer here. We had to wait at the drive through window for 10 minutes and ordered 2 bacon egg and cheese bagels and literally everything was handed to us cold and hard. The only slightly warm thing on it was the egg but everything else was frozen and basically right out of the fridge. Hard cold bagel, cold bacon, cold cheese. Do we not heat the hot food items up anymore? Very disappointing waste of 16$ 💔
  • JB
    Jessica Bohannon
    Nov 29, 2025
    5.0
    Quick drive thru despite there being a line out to the road.
  • MM
    MiMi
    Nov 7, 2025
    1.0
    This location was the worst I have ever encountered. Coffee taste like hot water with cream and sugar. The bacon was not cooked on breakfast sandwich, it was white (I am not exaggerating, sadly). The hashbrowns were soggy, greasy and cold. My entire order was a disaster. I did not go back for a refund, but I should have. Just awful.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chester, VA?

Dunkin' in Chester, VA is open daily from 5:00 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' serves breakfast, lunch, and brunch options.