Dunkin'

3.5
420 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4417 W. Hundred Rd, Chester, VA
23831, United States

Hours

Reviews

3.5
420 reviews
5 stars
167
4 stars
72
3 stars
58
2 stars
36
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the friendliness and helpfulness of the staff, many reported issues with rudeness, lack of training, and understaffing.

Food Quality

Customers expressed dissatisfaction with the food quality, citing stale donuts, poorly prepared items, and a lack of available menu options.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the store, including dirty floors and unsanitary conditions.

Service Speed

Many customers experienced long wait times, both for ordering and receiving their food, often due to understaffing.

Product Availability

Frequent complaints about being out of popular items, especially donuts and breakfast foods, were noted.
  • CA
    cortney anderson
    Oct 29, 2025
    5.0
    The workers were so friendly! I’ve never been to a dunkin were they were this nice! Definitely coming back!
  • AA
    Anne Adams-Tenorio
    Oct 28, 2025
    2.0
    The food was disgusting. The hash round things were gummy and vile and the bacon egg and cheese croissant was obviously just microwaved leaving the croissant inedible. The only decent things were the donuts but the food itself was just awful and a total ripoff. The staff was friendly and prompt but they don’t make up for the disappointment in the overpriced slop.
  • DH
    Daniel Hamilton
    Sep 9, 2025
    1.0
    Second morning I came in and was ignored by both employees. Very rude I will not be back to this location.
  • WW
    Wade Wiggins
    Jul 29, 2025
    5.0
    Great Service
  • CC
    Carpenter Cordero
    Jul 5, 2025
    2.0
    Long wait just to order. I think the rep is in training super slow.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chester, VA?

Dunkin' in Chester, VA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery services?

Yes, Dunkin' offers delivery services with hours from 5:30 AM to 6:30 PM every day.