Chipotle Mexican Grill

Reviews

• TH

  Travis Hall

  2 days ago
  5.0
  Whoever the cook is on morning shift today the 24th of February, I don’t know your name, but you’re the MVP. Chicken was on point.
• JS

  Jhoan Steev

  Feb 19, 2026
  1.0
  Bad service from all the employees on the night shift on 02/18/2026 This isn't the first time this has happened. There were about 4 customers, and it took them about 20 minutes to process one customer's payment and finish serving another customer who wanted chicken, just because they didn't have it ready. Not talk about how dirty the area around the food containers was.
• AT

  Andrey Trosnytsky

  Feb 12, 2026
  5.0
  Девушки обслуживали щедро, внимательно, быстро. За стойкой чисто, аккуратно. Благодарю!
• TS

  Tiffany S

  Jan 19, 2026
  1.0
  The customer service here is horrendous. I’ve never in my life seen such disrespect. I was waiting in line to be serviced and witnessed terrible service I had to leave. I wouldn’t dare patronize such establishment. The counter was dirty and food was everywhere.
• AD

  Angelesa Dent

  Jan 13, 2026
  2.0
  I visited this Chipotle last night around 7:40 p.m., and it took about 40 minutes just to get through the line. Several customers actually left the restaurant after waiting 20–25 minutes, which says a lot about how long the wait was. One of the employees on the line was very friendly, kind, and pleasant, which I truly appreciated during a frustrating experience. Unfortunately, that was not the case with another employee on the line named Naomi. She was extremely rude, and her demeanor made it very clear that she was unhappy to be at work and servicing customers. Naomi repeatedly told guests that they were “running out of food,” which was surprising considering it was only 7:40 p.m. The posted hours on the door state that the restaurant now closes at 10:00pm (I believe)What made this even more frustrating was that she did go to retrieve food from the back for some customers, making it feel like it was up to her discretion whether food was actually available or not. I’ve been coming to this Chipotle for years and live in the area, so this experience was especially disappointing—not just for me, but for the many other guests who were clearly frustrated as well. If Chipotle has extended their hours, customers should not be repeatedly told that food is unavailable so early in the evening. It was unacceptable and disheartening, and I hope management addresses both staffing and customer service concerns moving forward.

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