Business Details
About
Mexican Restaurant
Chipotle Chester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,419 reviews
5 stars
551
4 stars
305
3 stars
168
2 stars
104
1 star
291
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, incorrect orders, and poor portion sizes.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers feeling rushed or dismissed.
Cleanliness
The restaurant's cleanliness was a common concern, with many reviews mentioning dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food.
Overall Experience
While some customers enjoyed their meals and praised specific staff members, the overall sentiment was negative, with many stating they would not return.
- VSVirginia StellyNov 7, 20254.0Always love this place
- HMHector MorenoNov 2, 20255.0The burrito tastes really great!
- CLChandra LopezNov 1, 20251.0I went into the store and Wow , the staff was So rude. The girl was moving So fast and made my bowl wring and had the nerve to say Well it is too late. I said where is your manager, sadly she said I , the customer was rude, and refused my service. I will not be coming here again and will contact Corporate and customers in there were in agreement that the line worker was really rude. It is a shame that these young children are disrespectful and honestly don’t have customer service. Shame-on this location!!!!!!
- LLLindaOct 21, 20255.0I had a wonderful customer service experience with KIAYA. I was having a bad night and she cheered me up with her great personality! Thank you😊
- FTFoodie TravellerOct 15, 20251.0I placed a pickup order today, and once again they forgot to include the chips. This is the third time this has happened at this location. It’s really disappointing to see the same mistake repeated despite giving them multiple chances. Please pay more attention to orders — customers shouldn’t have to double-check every time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Chester offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Chester, VA?
Chipotle is located at 2423 W Hundred Rd, Chesterfield, Chester, VA 23831, USA.
What are the operating hours for Chipotle Mexican Grill in Chester?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Chester offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Chester?
You can order online through their official website at https://order.chipotle.com/ or via their app available in the Apple App Store.
What payment methods and additional services are available at Chipotle Chester?
The restaurant accepts credit cards and offers services such as catering and gift cards.
How can I contact Chipotle Mexican Grill in Chester for inquiries?
You can contact them by phone at +1 804-706-6285 or via email at va.1868.Chester@chipotle.com.
What nearby gas stations are close to Chipotle Mexican Grill in Chester?
Nearby gas stations include Exxon & Mobil Stations, Mobil, BP, and Shell, useful for customers fueling up before or after dining.
Are there other dining options near Chipotle Chester?
Yes, nearby dining options include Waffle House for breakfast, Subway for sandwiches, Top's China Restaurant for Asian cuisine, Burger King and Wendy's for fast food, and Captain D's for seafood.
What convenience stores and amenities are near Chipotle in Chester?
Convenience stores such as 7-Eleven and Circle K #37 are nearby along with automotive services like Valvoline Instant Oil Change and Stop-N-Shine Detailing, offering useful amenities for customers visiting the area.