Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
970 reviews
5 stars
324
4 stars
197
3 stars
128
2 stars
92
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with staff often appearing disinterested or rude.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or stale items, as well as issues with food preparation.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and restrooms, contributing to a negative dining experience.
Staffing Problems
Frequent mentions of understaffing and management issues, leading to disorganization and delays in service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that experiences can vary.
- BDBen Davis1 day ago2.0Bojangles is usually very consistently good restaurant. My wife and I have eaten at this one several times. Today. The weight was incredibly long and my wife's three-piece Mill had two incredibly small pieces of boneless chicken. each one of them together would not equal of the boneless chicken in my meal.
- TSTheresa StewartNov 17, 20251.0The service was terrible. At 10:30am and the lobby was empty. The lights turned down low. We waited in the light for 15minutes for someone to acknowledge us to take our order. When we asked is anybody going to take our order. The lady putting up cups and tops stated I didn't know you was ready to order very nasty and then started shaking her head back and forth. She was very nasty and disrespectful. We just left. This place is terrible. The workers ignore you and nobody wants to their job but play on there phones.
- SHShshbv HabsbbxNov 1, 20251.0I have always loved bojangles but yall are truly incompetent. it is extremely disappointing to see how absolutely awful your work ethic is the order is never correct. LEARN TO READ! Yall deserve to go out of business 110%
- FJFrancisco De JesusOct 29, 20251.0I went to this store really hungry to find out that from 6 employees there’s all of them where talking between them like if I wasn’t there. So I asked them “is the store closed” finally one employee replied “I have no idea” So definitely not coming back to this store that don’t have a clue about how deal with customers.
- PWPaige WhitleyOct 18, 20252.0Sat at the speaker box in the drive thru for 20 minutes waiting for our order to be taken. When we got to the window, we payed, got our drinks & got pulled to the front to wait on our food. We were waiting for another 20 minutes while watching all the cars behind us leave. I had to go inside with my receipt where I waited another 10 minutes for one of the 6 employees standing around and talking to come help me. Every employee looked at me but didn’t greet me. After 10 minutes, an older gentleman in a green shirt from the back came and helped me with my issue. He was very apologetic and understanding and he remade our drinks & gave us extra & fresh bo-rounds & a free fry. He had asked the employees just standing there why I was out there for so long and they had gotten an attitude saying “I’m waiting on bo-rounds!” I am thankful for the efforts that older gentleman took to make things right, but I am quite disappointed in all of the other employees in how they handled the situation. I work in fast food as well & customers always come first so this overall experience turned me away from this location. I hope the guy who helped me is able to find a place where he isn’t the only one doing his job & going above & beyond.
Frequently Asked Questions About Bojangles
What are the operating hours of Bojangles Chester location?
Bojangles Chester is open daily from 5:30 AM to 10:00 PM for both dine-in and drive-through service.
Does Bojangles offer drive-through service?
Yes, Bojangles Chester has drive-through service available daily from 5:30 AM to 10:00 PM.
Where is Bojangles Chester located?
Bojangles is located at 12121 Bermuda Crossroad Lane, Chester, VA 23831, USA.
What kind of food does Bojangles Chester serve?
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android, or via their online ordering website.
What payment options does Bojangles Chester accept?
Bojangles Chester accepts cash, Mastercard, Visa, and travelers checks.
Is Bojangles Chester family-friendly and do they have a kids' menu?
Yes, this location welcomes families and offers a children's menu.
Does Bojangles Chester offer options for takeout, delivery, and catering?
Yes, Bojangles Chester provides takeout, delivery, and catering services.
What nearby restaurants can I visit before or after dining at Bojangles Chester?
Nearby dining options include Sonic Drive-In, IHOP, Saffron Indian Cuisine, and Sino Wok, providing a variety of fast food, breakfast, and ethnic cuisines for your consideration.
Are there nearby places where I can get my hair styled when visiting Bojangles Chester?
Yes, several nearby beauty salons such as Mixed Hairitage Salon, Pro-Visions Headquarters, Styles By Camille, LLC, Salon Ssanyu, and Thehaircarestudio offer hair care services close to Bojangles.