Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
980 reviews
5 stars
328
4 stars
198
3 stars
129
2 stars
92
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned cold, undercooked, or stale food, with inconsistent quality across different visits.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, indicating a lack of proper cleaning.
Management Problems
Frequent complaints about poor management and staffing issues, leading to disorganization and customer dissatisfaction.
Positive Experiences
A few customers did report positive experiences with friendly staff and good food, but these were overshadowed by negative feedback.
- JWJimmy Walker3 days ago1.0Manager needs a damn hearing aid. I ordered two sausage and egg biscuits and a half and half tea. Got one sausage biscuit and a half and half tea. Very aggravating
- KWkathy walters3 days ago5.0Absolutely the best service. I ordered 12 Bo berry biscuits they didn't have 12 ready no biggie they were so apologetic. Pulled me up again it no biggie rushes happen. This sweetest girl ever brings me out a sweet tea while I waited. Everyone was so nice smiling faces just a great environment.
- CHCameron HeadleyDec 24, 20251.0Horribly slow workers 2 other cars in the drive through and it still took 20 minutes to take my order and waited at least 10 minutes for my food
- CCCharging712Dec 23, 20251.0Not only are the people who work here lazy…no one wanted to serve me inside…but they aren’t too bright going to smoke weed in their car in the parking lot like we can’t smell it…
- JRJas RodriguezDec 19, 20255.0I am incredibly thankful to the management team and staff who were working last night around 6:30 PM. They seamlessly accommodated a very large order, 40 pieces of chicken, six family sides, and drinks, with absolute professionalism. Everything was packaged securely, and they even carried the order out to my vehicle. I was informed they had two additional large orders shortly after mine, yet there was no panic or frustration, just calm, respectful, and exceptional service. Thank you all so much for going above and beyond!
Frequently Asked Questions About Bojangles
What are the operating hours of Bojangles Chester location?
Bojangles Chester is open daily from 5:30 AM to 10:00 PM for both dine-in and drive-through service.
Does Bojangles offer drive-through service?
Yes, Bojangles Chester has drive-through service available daily from 5:30 AM to 10:00 PM.
Where is Bojangles Chester located?
Bojangles is located at 12121 Bermuda Crossroad Lane, Chester, VA 23831, USA.
What kind of food does Bojangles Chester serve?
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android, or via their online ordering website.
What payment options does Bojangles Chester accept?
Bojangles Chester accepts cash, Mastercard, Visa, and travelers checks.
Is Bojangles Chester family-friendly and do they have a kids' menu?
Yes, this location welcomes families and offers a children's menu.
Does Bojangles Chester offer options for takeout, delivery, and catering?
Yes, Bojangles Chester provides takeout, delivery, and catering services.
What nearby restaurants can I visit before or after dining at Bojangles Chester?
Nearby dining options include Sonic Drive-In, IHOP, Saffron Indian Cuisine, and Sino Wok, providing a variety of fast food, breakfast, and ethnic cuisines for your consideration.
Are there nearby places where I can get my hair styled when visiting Bojangles Chester?
Yes, several nearby beauty salons such as Mixed Hairitage Salon, Pro-Visions Headquarters, Styles By Camille, LLC, Salon Ssanyu, and Thehaircarestudio offer hair care services close to Bojangles.