Discover Pale Horse Coffee - Summit Pointe, a veteran-owned and operated coffee shop serving the Chesapeake community. Since its opening in 2022, this coffee haven has become a local favorite, serving freshly roasted specialty coffee in the heart of the new Downtown Chesapeake, minutes from Virginia Beach and Norfolk. The welcoming atmosphere is perfect for remote work or social gatherings, offering ample seating and free Wi-Fi. Enjoy delicious breakfast burritos, freshly baked cookies, and a variety of other treats. The coffee shop is dog-friendly and features outdoor seating for a perfect day out. Free street and garage parking are available for a stress-free visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.