At Wendy’s in Chesapeake, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesapeake, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall poor order accuracy.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot items, others complained about cold, poorly prepared, or unsanitary food.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Service Speed
Customers frequently noted slow service, particularly during peak hours, leading to long wait times.
SC
Sharon Cheshire
Dec 17, 2025
3.0
Went through the drive through service was a little cold. Shoulder did not seem happy to be there. Fries were good hot and fresh.
And burger, barely worn, not even warm can delve been sitting for a while.. i used to work for our windows. Many years ago.
And this never would have happened
MI
Marcjustyn Ibañez
Nov 26, 2025
4.0
A place for me to get some quick cheap bites, i be getting that biggie bag and call it a day lol 😂
CP
Carly Patterson
Nov 16, 2025
1.0
The teenagers at the window said they couldn’t take a 20 because they were low on all cash when she was holding the register and I saw the cash. I wasn’t specific on 10’s, 5’s or 1’s - I guess I couldn’t purchase anything using cash..
BK
Betty Kendrick
Nov 13, 2025
1.0
1130. 30 mins before close. If you aren't mobile or Door Dash we can't help you...? Why does Google not say that? So we asked so we need to place a order on line then. The guys answer " no I wouldn't we have alot of orders to do". Oh ok you don't want your place of busn. Work to thrive. Say less. Then back ground the females sounded as if they were parting, not making orders. Wendy's your late night employees NO Bueno, unprofessional and my grandbaby needed nuggets.
BH
Brian Hawkins
Oct 29, 2025
1.0
Will NEVER buy food from this Wendy's again. Attitude was was plenty, the fries were cold and this location has gone downhill fast.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 1410 Kempsville Road?
The drive-through is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location at 1410 Kempsville Road serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery from the Chesapeake location?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment methods are accepted at Wendy's on 1410 Kempsville Road?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a drive-through service at this Wendy's location?
Yes, this Wendy's has a drive-through service available.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed on their website at https://menu.wendys.com/. Pricing may vary slightly by location.
Is Wendy's hiring in Chesapeake, VA?
You can check current job openings at Wendy's Chesapeake by visiting wendys-careers.com and searching for jobs in Chesapeake, VA.
What nearby places can I visit before or after dining at Wendy's on Kempsville Road?
Nearby places include Ata Thomas' Black Belt Academy for martial arts, Harris Teeter supermarket for grocery shopping, and Buddy's Sports Pub for drinks and entertainment.
Are there any nearby coffee shops around Wendy's on 1410 Kempsville Road?
Yes, there are two Starbucks locations nearby where you can grab a coffee before or after your meal at Wendy's.
How can the nearby auto parts stores benefit me when visiting Wendy's at 1410 Kempsville Road?
If you need vehicle supplies or auto parts, AutoZone Auto Parts is conveniently located nearby, allowing you to combine your errands effectively.