Wendy's

3.4
549 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Chesapeake, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesapeake, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1410 Kempsville Road, Chesapeake, VA
23320, United States

Hours

Reviews

3.4
549 reviews
5 stars
199
4 stars
90
3 stars
95
2 stars
39
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of acknowledgment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall poor order accuracy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and tasty meals, while others complained about cold, poorly prepared, or unsanitary food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Service Speed

Customers experienced slow service, particularly during peak hours, leading to frustration and long wait times.
  • CP
    Carly Patterson
    Nov 16, 2025
    1.0
    The teenagers at the window said they couldn’t take a 20 because they were low on all cash when she was holding the register and I saw the cash. I wasn’t specific on 10’s, 5’s or 1’s - I guess I couldn’t purchase anything using cash..
  • BK
    Betty Kendrick
    Nov 13, 2025
    1.0
    1130. 30 mins before close. If you aren't mobile or Door Dash we can't help you...? Why does Google not say that? So we asked so we need to place a order on line then. The guys answer " no I wouldn't we have alot of orders to do". Oh ok you don't want your place of busn. Work to thrive. Say less. Then back ground the females sounded as if they were parting, not making orders. Wendy's your late night employees NO Bueno, unprofessional and my grandbaby needed nuggets.
  • BH
    Brian Hawkins
    Oct 29, 2025
    1.0
    Will NEVER buy food from this Wendy's again. Attitude was was plenty, the fries were cold and this location has gone downhill fast.
  • KD
    Krystal Dent
    Oct 23, 2025
    1.0
    Tony and the rest of the workers are rude and nasty!!
  • SL
    S Lacson
    Oct 3, 2025
    5.0
    Great food, quick service!

Frequently Asked Questions About Wendy's

Is 1410 Kempsville Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.