Wendy's

3.4
553 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chesapeake, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesapeake, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1410 Kempsville Road, Chesapeake, VA
23320, United States

Hours

Reviews

3.4
553 reviews
5 stars
200
4 stars
91
3 stars
97
2 stars
39
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall poor order accuracy.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot items, others complained about cold, poorly prepared, or unsanitary food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Service Speed

Customers frequently noted slow service, particularly during peak hours, leading to long wait times.
  • SC
    Sharon Cheshire
    Dec 17, 2025
    3.0
    Went through the drive through service was a little cold. Shoulder did not seem happy to be there. Fries were good hot and fresh. And burger, barely worn, not even warm can delve been sitting for a while.. i used to work for our windows. Many years ago. And this never would have happened
  • MI
    Marcjustyn Ibañez
    Nov 26, 2025
    4.0
    A place for me to get some quick cheap bites, i be getting that biggie bag and call it a day lol 😂
  • CP
    Carly Patterson
    Nov 16, 2025
    1.0
    The teenagers at the window said they couldn’t take a 20 because they were low on all cash when she was holding the register and I saw the cash. I wasn’t specific on 10’s, 5’s or 1’s - I guess I couldn’t purchase anything using cash..
  • BK
    Betty Kendrick
    Nov 13, 2025
    1.0
    1130. 30 mins before close. If you aren't mobile or Door Dash we can't help you...? Why does Google not say that? So we asked so we need to place a order on line then. The guys answer " no I wouldn't we have alot of orders to do". Oh ok you don't want your place of busn. Work to thrive. Say less. Then back ground the females sounded as if they were parting, not making orders. Wendy's your late night employees NO Bueno, unprofessional and my grandbaby needed nuggets.
  • BH
    Brian Hawkins
    Oct 29, 2025
    1.0
    Will NEVER buy food from this Wendy's again. Attitude was was plenty, the fries were cold and this location has gone downhill fast.

Frequently Asked Questions About Wendy's

Is 1410 Kempsville Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on 1410 Kempsville Road?

The drive-through is open from 8:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.