Wendy's

3.6
1137 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1524 Sams Circle, Chesapeake, VA
23320, United States

Hours

Reviews

3.6
1,137 reviews
5 stars
424
4 stars
267
3 stars
168
2 stars
87
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with some describing the environment as filthy.

Food Quality

Many customers complained about cold, old, or improperly prepared food, with several noting that their orders were incorrect.

Staffing Issues

Several reviews mentioned that the location was understaffed, leading to delays and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that food was good when prepared correctly.
  • CV
    Capt. Joey Vandyke
    Dec 22, 2025
    1.0
    Wow is all I can say! Had to use kiosk and I had cash. It was an inconvenience for someone to come to cash register and accept payment.
  • SS
    Scott
    Nov 18, 2025
    5.0
    Always amazing service! This team is just the absolute best, I’ve been to a lot of Wendy’s but I am so glad that this one is by my house. Special thanks to Yaya, the MVP! Seriously, y’all are amazing!!
  • KC
    Karmen Carter
    Aug 30, 2025
    3.0
    They short me on my fries the same way that chic fil a did on that same strip.. I had got large fries and they were only half way filled up
  • MH
    Michael Hinson
    Aug 30, 2025
    1.0
    If i could give a zero i would. The dine in is trashed and dirty. NOTHING was clean. I truly hope the manager or owner reads these. Both bathrooms were extremely dirty. And we came early in the day which leads me to believe they just ignore how bad they are. The kitchen was dirty with spills, oil, food on the floor. I hate leaving bad reviews but I have never seen a worse fast food place.
  • PS
    Phoenix Slaughter
    Aug 24, 2025
    1.0
    We got 5 biggie bags and all of them were wrong. They person who took our order was also very slow at responding and the person at the window was very disrespectful.

Frequently Asked Questions About Wendy's

Is 1524 Sams Circle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1524 Sams Circle in Chesapeake, VA currently open?

Yes! This Wendy's location is open and committed to serving you with quality food every day.