Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,096 reviews
5 stars
382
4 stars
243
3 stars
184
2 stars
76
1 star
211
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, improperly prepared, or missing items from their orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to customer needs.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
There were consistent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Management Issues
Several reviews pointed to poor management and lack of oversight, contributing to the overall negative experience.
- LDLaura Dunn2 days ago3.0The food was solid—fresh, hot, and exactly what you expect from Wendy’s, which is why the food itself earns 5 stars. However, the overall experience needs attention. The women’s restroom is in poor condition: the standard stall is extremely small, the door lock is broken, and the stall door is inverted, causing it to swing inward and hit both the toilet and the person using it when opened. This is a basic design and maintenance issue that wasn’t well thought out. The women’s handicapped stall also has maintenance problems. The toilet paper dispenser is broken, with the cover detached and leaning partly on the floor, which is both unsanitary and unacceptable for an accessible restroom. Outside the entrance, the landscaping appears neglected. The shrubs have been severely and poorly cut back, leaving bare sticks protruding near the doorway. The shrub should be removed and replaced with something smaller and slow-growing that’s more appropriate for a high-traffic entrance. Service is another concern. While touchscreen ordering may seem faster, it’s impersonal and doesn’t necessarily translate to better service—especially when there’s no one available at the register. Cash-paying customers or anyone with questions are left without clear assistance. Good food alone can’t offset poor facility upkeep and an impersonal service model. Address these issues, and this location could easily earn a higher rating.
- SJSophia Jacobellis4 days ago1.0Can’t even speak to your customers. Everyone had straight attitude and was rude.
- NNNishaDec 20, 20251.0You had a worker cleaning the lobby ,, didn't wash her hands or nothing and just started bagging people food which is very nasty , then touched her hair before bagging food as well
- KGKewaun GDec 5, 20251.0I really don't understand what's the point of ordering online (especially during breaks) if nobody is going to actually MAKE THE ORDER. Never again
- LLLynn.Aisha1776Nov 11, 20255.0I placed a mobile pick-up order through yhr drive-thru so I can't speak on the atmosphere or cleanliness of the dining room. Food was hot and delicious. If you want fresh hot fries, order with "No Salt". The baked potatoes were okay, I could tell they had been sitting for a minute. But their chili always hits! 🔥
Frequently Asked Questions About Wendy's
Is 4308 Portsmouth Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 4308 Portsmouth Blvd?
The drive-through at this Wendy's location is open every day from 8:00 AM to midnight.
Is the Wendy's at 4308 Portsmouth Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery services?
Yes, delivery is available where offered. You can check availability and place orders via the Wendy's app or order.wendys.com.
What payment methods does this Wendy's accept?
This location accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order breakfast at the Wendy's on Portsmouth Blvd?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location for questions or feedback?
You can call (757) 488-4526 directly, reach Customer Care via live chat on Wendys.com/contact-us, or call 888-624-8140.
Where can I find the full menu and pricing for this Wendy's?
Menu and pricing are available at order.wendys.com or through the Wendy's mobile app by selecting this location.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby you can find AJ Gator's - Chesapeake Square, a casual American restaurant and bar, as well as Buffet City for Asian cuisine and Subway sandwich shop.
Are there any nearby services for beauty and wellness near Wendy's?
Yes, nearby are S & J S Beauty Bar, Lavish Hair Lounge, Hair Vamp, and Elements of Health for beauty salon and massage therapy services.
How can nearby points of interest help me access Wendy's at 4308 Portsmouth Blvd?
Wendy's is near professional services like Life Is For The Living and Credit Repair 911 which can help if you are visiting the area. Also, the presence of other popular spots like Outback Steakhouse and The UPS Store 5522 makes the area well-known and easy to find.