Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chesapeake, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesapeake, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
539 reviews
5 stars
148
4 stars
105
3 stars
58
2 stars
52
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Customers reported issues with food quality, including incorrect orders, stale items, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with slippery floors and overall hygiene.
Order Accuracy
Many customers experienced problems with missing items or incorrect orders, indicating a lack of attention to detail.
Staff Attitude
The attitude of the staff was frequently criticized, with reports of unprofessional behavior and lack of respect towards customers.
- BSBrandy Smith6 days ago1.0I’m soooo grossed out. Ordered take out and when I got home there was gum stuck to the paper bag. *gag* Y’all have got to stop playing with peoples’ food. Super gross. Immediately threw it away. Never going back.
- CACathy AllenDec 16, 20251.0I ordered the new chicken strips. What I got looks nothing like their strips or even resembles chicken strips.
- RSRobert SchmidtDec 7, 20251.0One of the employees was openly complaining that customers were there, asking, "why don't these people go to Chick-fil-A instead?" There were only about three customers there.
- WDwyatt dailOct 26, 20251.0Don’t waster your time. I stood there at the counter for 15 mins and never got to even place my order. 4 people walking around in the back while one person is there and the one person that’s working moves so slow it took him the whole 15 mins to bad one order staring at a screen. The night workers are gross picking hair. Underwear hanging out of their pants.
- QPQuentin PayseurOct 15, 20251.0Food was moldy and I'm pretty sure there was pubic hair on my baconnator fries
Frequently Asked Questions About Wendy's
Is 636 Grassfield Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 636 Grassfield Parkway?
The drive-through is open from 8:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 8:00 AM to midnight on Friday and Saturday.
Is the Wendy's at 636 Grassfield Parkway currently open?
Yes, this Wendy's location is open and ready to serve you every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Grassfield Parkway?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at this location?
You can contact the customer care team via their contact page or call (757) 548-1827. Feedback can also be submitted through their satisfaction survey online.
Are there any nearby dining options if I want to try something besides Wendy's?
Nearby dining options include Maple and Marley cafe, MilkShake Factory for ice cream and smoothies, Quiznos sandwich shop, Pho Yeah Vietnamese cafe, and Cotton Southern Bistro.
What nearby places can I visit with my kids near Wendy's on Grassfield Parkway?
The PLAY Spot is a nearby playground and arts and entertainment center, great for children to enjoy before or after visiting Wendy's.
Are there any nearby healthcare services close to Wendy's at 636 Grassfield Parkway?
Yes, there are several healthcare providers nearby including Rosine Kemeni, NP, Monique Brock, PA, Dr. David Castaldo, Chesapeake Regional Primary Care - Grassfield, and Grassfield Medical Associates.
Can I find pharmacies or other essential services near Wendy's on Grassfield Parkway?
Yes, Walmart Pharmacy and Jackson Hewitt Tax Service are nearby for your pharmacy and tax service needs.