Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Chesapeake, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chesapeake, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
525 reviews
5 stars
148
4 stars
104
3 stars
57
2 stars
51
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of attentiveness.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with food preparation, indicating a consistent problem with order accuracy.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area and on the floors.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared food.
Wait Times
Many customers experienced long wait times both in the drive-thru and for mobile orders, often leading to frustration.
- WDwyatt dailOct 26, 20251.0Don’t waster your time. I stood there at the counter for 15 mins and never got to even place my order. 4 people walking around in the back while one person is there and the one person that’s working moves so slow it took him the whole 15 mins to bad one order staring at a screen. The night workers are gross picking hair. Underwear hanging out of their pants.
- QPQuentin PayseurOct 15, 20251.0Food was moldy and I'm pretty sure there was pubic hair on my baconnator fries
- CDClyde DenbyOct 5, 20252.0Flat soda, small food and boring sterile lobby, but very polite host, and accommodating workers.
- JJJohn JSep 24, 20251.0dog water tier food and employees
- CCcrittrkprSep 2, 20255.0Great job guys.
Frequently Asked Questions About Wendy's
Is 636 Grassfield Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chesapeake, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chesapeake, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 548-1827.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 636 Grassfield Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Chesapeake, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 636 Grassfield Parkway?
The drive-through is open from 8:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 8:00 AM to midnight on Friday and Saturday.
Is the Wendy's at 636 Grassfield Parkway currently open?
Yes, this Wendy's location is open and ready to serve you every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Grassfield Parkway?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at this location?
You can contact the customer care team via their contact page or call (757) 548-1827. Feedback can also be submitted through their satisfaction survey online.
Are there any nearby dining options if I want to try something besides Wendy's?
Nearby dining options include Maple and Marley cafe, MilkShake Factory for ice cream and smoothies, Quiznos sandwich shop, Pho Yeah Vietnamese cafe, and Cotton Southern Bistro.
What nearby places can I visit with my kids near Wendy's on Grassfield Parkway?
The PLAY Spot is a nearby playground and arts and entertainment center, great for children to enjoy before or after visiting Wendy's.
Are there any nearby healthcare services close to Wendy's at 636 Grassfield Parkway?
Yes, there are several healthcare providers nearby including Rosine Kemeni, NP, Monique Brock, PA, Dr. David Castaldo, Chesapeake Regional Primary Care - Grassfield, and Grassfield Medical Associates.
Can I find pharmacies or other essential services near Wendy's on Grassfield Parkway?
Yes, Walmart Pharmacy and Jackson Hewitt Tax Service are nearby for your pharmacy and tax service needs.