Tropical Smoothie Cafe

Reviews

• MD

  M. D.

  5 days ago
  2.0
  Horrible service. Placed to go order but only half my order was waiting when I got there. Ordered a salad but container was half-empty. Chips were not with order. Was waiting at the counter to find out where my smoothie was and no one acknowledged me. This is the second time I've been to this location and it will be my last. I'll go into Greenbriar before I go to this location again.
• JC

  john Coderoni

  Feb 26, 2026
  5.0
  The smoothies were amazing my rap was amazing everything was on point
• MS

  Mai Sade

  Feb 4, 2026
  1.0
  Looks like TS hasn’t improved based on the review from 2 weeks ago(or ever): placed an order online, and wasn’t told until 20 minutes after that my order did not go through. Was forced to order in person, and had to wait for the staff to finish their conversation before I could place my order. So not only was my order missing the chips, I ordered the Thai salad and received this weird ranch dressing instead of the peanut dressing. Lastly, the Tap to Pay didn’t work, and ApplePay wouldn’t work, and I was forced to swipe my card. I WILL be monitoring my account for any type of fraudulent activity, as I am very aware the debit card scam is throughout Hampton Roads. I encourage others to do the same after visiting this location. Everything about this trip was odd and suspicious. I should have went to the Greenbrier location; will be going there from now on.
• SP

  Sophia Perez

  Jan 17, 2026
  2.0
  I come to this location often. The food is always pretty good and they never get my orders wrong but that really the only thing that’s good here. There are always arguments and the workers always look soo pissed and annoyed while taking your order. The only reason I’d come back is if it was close. Seriously the owner needs to do something about their extremely annoyed and off coworkers. 🤦‍♀️🤦‍♀️
• HH

  hailey

  Jan 13, 2026
  1.0
  terrible service, rude employees, & even shittier chefs. my food was ordered on the app & they didnt give me the salsa that comes with the quesadillas, then thdy dont give me my side of chips i ordered so i grab them from the lobby & they are rudely trying to stop me as i tell them i ordered a side of chips which arent in the bag. then after all that they cant even fix my food or give me my sauce. dont waste your time, find a different tropical smoothie, this ones definitely the worst one in town.

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