Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and unprofessional behavior from staff.
Cleanliness
Multiple customers reported unpleasant odors in the store, with some describing it as smelling like trash or vomit, and concerns about overall cleanliness.
Order Accuracy
Several reviews mentioned issues with incorrect orders, missing items, and poor handling of food, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the smoothies, there were complaints about food quality, including cold items and incorrect preparation.
Staffing Issues
Customers noted that the location often seemed understaffed, leading to long wait times and disorganized service.
TJ
Tanya Johnson
Nov 26, 2025
1.0
I come to this location often. Let's start with my order. I ordered 3 kiwi quenchers with extra strawberries and whire chocolate like I always do. I didn't get to taste it till I got home and it was horrible. It taste like I was drinking ice with white chocolate in it. When the gentleman handed me my order the bottom of my cup was busted on one of them. When I informationed them the lady didn't say anything she just handed me a cup. When I switched the drink into another cup, I handed her the empty cup and asked if she could throw it away for me. Again, she didn't say anything she just pointed at the trash can behind me. And to think I gave them a tip. I will never go to the location again. I spent $25 for 3 cups of blended ice with white chocolate. Never again.
CE
Chase Elise
Nov 9, 2025
1.0
Smells terrible!!!!!!
JB
J B
Oct 30, 2025
5.0
I came in today for the first time and customer service was exceptional. I dropped my smoothie on the way out the door and they did not hesitate to remake it. I highly recommend. Thank you so much
SD
Sarah Dellavecchio
Aug 20, 2025
1.0
Every time I go to this location the workers are rude. They ignore you while talking or being on their phones. When they do come up to the register they don’t say anything.
Last time my chicken pesto wrap had way too much pesto. Today it had a lot of chicken in it and it was cold in the middle.
EG
Eric Gallos
Aug 7, 2025
5.0
In my opinion, this is the best smoothie chain . Smoothies are consistently good. The food is also surprisingly good, which I hadn't expected from a Smoothie place.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer healthy and specialty dietary options?
Yes, they offer vegan, gluten-free, low-carb, and healthy food options including smoothies, wraps, flatbreads, bowls, and acai dishes.
Is there seating available at Tropical Smoothie Cafe and do they welcome families?
Yes, Tropical Smoothie Cafe has seating available and welcomes families.
What is the attire at Tropical Smoothie Cafe?
The attire at Tropical Smoothie Cafe is casual.
What cafes or similar places are near Tropical Smoothie Cafe where I can continue my visit?
Nearby cafes like The Cutting Edge Cafe and Tapioca Go offer more options for sandwiches, bubble tea, and smoothies, making them good spots to visit before or after your smoothie at Tropical Smoothie Cafe.
Are there any nearby services for health and wellness close to Tropical Smoothie Cafe?
Yes, Ultimate Clinic and The Look Salon & Day Spa are nearby if you want to combine your meal with a health or beauty visit.
How can nearby government or recruitment offices be useful to a visitor at Tropical Smoothie Cafe?
If you are in the area for recruitment or government services at the Navy Recruiting Station or US Marine Corps Recruiting nearby, Tropical Smoothie Cafe offers a convenient place to relax and enjoy a healthy meal before or after your appointment.