Tropical Smoothie Cafe

3.6
222 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4105 Chesapeake Square Boulevard, Chesapeake, VA
23321, United States

Hours

Reviews

3.6
222 reviews
5 stars
96
4 stars
43
3 stars
22
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of attentiveness, and incorrect orders.

Smoothie Quality

Many customers reported issues with smoothies being watered down, lacking flavor, or not made correctly.

Food Quality

Several reviews mentioned food items being cold, poorly prepared, or lacking in ingredients.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and poor hygiene practices among staff.

Staff Attitude

Feedback indicated a mix of friendly and unfriendly staff, with some customers praising individual employees while others reported negative interactions.
  • DE
    Dylan Elliott
    Oct 24, 2025
    2.0
    I live closest to this one so this is a trusted review of the place’s consistency. I only ever get a regular degular Paradise Point and this location cannot seem to ever get the flavor right. Only this location I’ve had this problem but tonight was the straw on camels back. Doesn’t even taste like anything close to a Paradise Point. Usually seems like the forget one of the THREE ingredients along with forgetting turbinado sugar here and there. But tonight does it. I will be skipping this one and going to Harbour View or Victory blvd in Portsmouth next time . Get it together people it’s a THREE ingredient. Maybe 4 with the turbinado sugar 🤦‍♂️
  • NP
    Nichole Pugh
    Sep 25, 2025
    5.0
    I got three smoothies and one of them just didn’t taste quite right and the guy who works there made me a different one and when I say it was the best smoothie I’ve ever had from tropical smoothie! Idk his name but he’s got a little sass in him but I’m telling you because of him I’ll be back for sure!
  • AB
    Ali Brooks
    Sep 25, 2025
    5.0
    Great food and service!
  • CL
    Chiketta L
    Sep 20, 2025
    1.0
    First and last time going here. I ordered online. Go to pick up the order and the smoothie is sitting in a cube. I asked how long had it been sitting there and was told since I ordered it. That was a hour and half prior with a scheduled pickup time. I asked could she remake it cause it was just sitting out and not refrigerated. I watched her literally pour the drink back into the blender and add more ice and try to hand it back to me. I told her i didn’t want it and asked if she could remake a fresh one. She stated she “refreshed” it. I asked for a manager. No manager on duty. She takes it back and not 15 secs later a different worker brings the same drink back to me and says if a manager was there, they’d do the same thing. Ridiculous to give someone a drink that’s been sitting out for over a hour without being refrigerated and then to just add more ice like that’s supposed to fix it. I’m a trop fan but I refuse to ever use this location again. That was completely unacceptable. Then I open my food and it looks like this. Won’t get me again.
  • JJ
    Jennifer Jones-Edwards
    Aug 22, 2025
    5.0
    Excellent service! Super fast and delicious! The Mango Monsoon and Bahama Mama smoothies are so good.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.