Tropical Smoothie Cafe

Reviews

• DE

  Dylan Elliott

  Oct 24, 2025
  2.0
  I live closest to this one so this is a trusted review of the place’s consistency. I only ever get a regular degular Paradise Point and this location cannot seem to ever get the flavor right. Only this location I’ve had this problem but tonight was the straw on camels back. Doesn’t even taste like anything close to a Paradise Point. Usually seems like the forget one of the THREE ingredients along with forgetting turbinado sugar here and there. But tonight does it. I will be skipping this one and going to Harbour View or Victory blvd in Portsmouth next time . Get it together people it’s a THREE ingredient. Maybe 4 with the turbinado sugar 🤦‍♂️
• NP

  Nichole Pugh

  Sep 25, 2025
  5.0
  I got three smoothies and one of them just didn’t taste quite right and the guy who works there made me a different one and when I say it was the best smoothie I’ve ever had from tropical smoothie! Idk his name but he’s got a little sass in him but I’m telling you because of him I’ll be back for sure!
• AB

  Ali Brooks

  Sep 25, 2025
  5.0
  Great food and service!
• CL

  Chiketta L

  Sep 20, 2025
  1.0
  First and last time going here. I ordered online. Go to pick up the order and the smoothie is sitting in a cube. I asked how long had it been sitting there and was told since I ordered it. That was a hour and half prior with a scheduled pickup time. I asked could she remake it cause it was just sitting out and not refrigerated. I watched her literally pour the drink back into the blender and add more ice and try to hand it back to me. I told her i didn’t want it and asked if she could remake a fresh one. She stated she “refreshed” it. I asked for a manager. No manager on duty. She takes it back and not 15 secs later a different worker brings the same drink back to me and says if a manager was there, they’d do the same thing. Ridiculous to give someone a drink that’s been sitting out for over a hour without being refrigerated and then to just add more ice like that’s supposed to fix it. I’m a trop fan but I refuse to ever use this location again. That was completely unacceptable. Then I open my food and it looks like this. Won’t get me again.

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