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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rudeness, lack of attentiveness, and incorrect orders.
Smoothie Quality
Many customers reported issues with smoothies being watered down, lacking flavor, or not made correctly.
Food Quality
Several reviews mentioned food items being cold, poorly prepared, or lacking in ingredients.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions and poor hygiene practices among staff.
Staff Attitude
Feedback indicated a mix of friendly and unfriendly staff, with some customers praising individual employees while others reported negative interactions.
DE
Dylan Elliott
Oct 24, 2025
2.0
I live closest to this one so this is a trusted review of the place’s consistency. I only ever get a regular degular Paradise Point and this location cannot seem to ever get the flavor right. Only this location I’ve had this problem but tonight was the straw on camels back. Doesn’t even taste like anything close to a Paradise Point. Usually seems like the forget one of the THREE ingredients along with forgetting turbinado sugar here and there. But tonight does it. I will be skipping this one and going to Harbour View or Victory blvd in Portsmouth next time . Get it together people it’s a THREE ingredient. Maybe 4 with the turbinado sugar 🤦♂️
NP
Nichole Pugh
Sep 25, 2025
5.0
I got three smoothies and one of them just didn’t taste quite right and the guy who works there made me a different one and when I say it was the best smoothie I’ve ever had from tropical smoothie! Idk his name but he’s got a little sass in him but I’m telling you because of him I’ll be back for sure!
AB
Ali Brooks
Sep 25, 2025
5.0
Great food and service!
CL
Chiketta L
Sep 20, 2025
1.0
First and last time going here. I ordered online. Go to pick up the order and the smoothie is sitting in a cube. I asked how long had it been sitting there and was told since I ordered it. That was a hour and half prior with a scheduled pickup time. I asked could she remake it cause it was just sitting out and not refrigerated. I watched her literally pour the drink back into the blender and add more ice and try to hand it back to me. I told her i didn’t want it and asked if she could remake a fresh one. She stated she “refreshed” it. I asked for a manager. No manager on duty. She takes it back and not 15 secs later a different worker brings the same drink back to me and says if a manager was there, they’d do the same thing.
Ridiculous to give someone a drink that’s been sitting out for over a hour without being refrigerated and then to just add more ice like that’s supposed to fix it. I’m a trop fan but I refuse to ever use this location again. That was completely unacceptable.
Then I open my food and it looks like this. Won’t get me again.
JJ
Jennifer Jones-Edwards
Aug 22, 2025
5.0
Excellent service! Super fast and delicious! The Mango Monsoon and Bahama Mama smoothies are so good.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I get delivery from Tropical Smoothie Cafe and when is delivery available?
Yes, delivery is available Monday through Friday from 7:15 AM to 8:45 PM, Saturday from 8:15 AM to 8:45 PM, and Sunday from 9:15 AM to 7:45 PM.
What pickup options are available at Tropical Smoothie Cafe?
Does Tropical Smoothie Cafe offer a mobile app for ordering?
Yes, you can order ahead using the Tropical Smoothie app available on both Apple App Store and Google Play Store.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals with a focus on smoothies, wraps, flatbreads, bowls, and healthy choices.
What payment methods are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Tropical Smoothie Cafe family-friendly and do they have a kids menu?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.
What are some nearby places of interest around Tropical Smoothie Cafe that customers might visit?
Nearby places include Avail Vapor Chesapeake Square (a tobacco shop), Firehouse Subs restaurant, and Verizon mobile phone store, offering additional shopping and dining options before or after your visit.
How can customers visiting Chesapeake Square Blvd benefit from nearby businesses when coming to Tropical Smoothie Cafe?
Customers can enjoy a variety of services such as banking at ABNB Federal Credit Union, dining options like Five Guys or Red Lobster, and shopping at mobile phone stores like Victra or GoWireless before or after enjoying Tropical Smoothie Cafe.