Taco Bell

3.2
598 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 628 Grassfield Pkwy in Chesapeake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
628 Grassfield Pkwy, Chesapeake, VA
23322, United States

Hours

Reviews

3.2
598 reviews
5 stars
202
4 stars
102
3 stars
70
2 stars
43
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders frequently being incorrect or incomplete.

Staff Attitude

Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with food preparation, including incorrect orders and poorly made items.

Operational Problems

The location frequently closed early or had issues with their ordering systems, leading to frustration among customers.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
  • JW
    Jesse Wiese
    Jan 4, 2026
    1.0
    This Taco Bell location has gone downhill. The customer service is terrible, my orders are wrong 50% of the time, and their fryer has been down for multiple weeks limiting their menu options. I’ll just go to the one further out to get mediocre service.
  • VF
    Vanesa Fonseca
    Dec 21, 2025
    1.0
    Más de 10 minutos esperando y nadie te atiende y te miran viendo que estás ahí y no te preguntan nada mal servicio!
  • CC
    Charlotte
    Dec 14, 2025
    5.0
    Great location for a good taco bell. They are all good but some lack motivation and it takes way too long to get tacos. Therefore it's good for locals to know which franchise is better to meet the expectations of consumers. Nothing worse than waiting 20 minutes in line for subpar warmish food that is most likely wrong if you made specific requests.
  • IT
    Ian Tobey
    Dec 7, 2025
    1.0
    This is the worst taco bell. No matter when they go, they are behind, and out of something. Tonight, they were out of ice ... If you go anytime after 8-9pm, they won't have any tea because they aren't going to brew any more before closing at 1am, if the crew stays until they are supposed to, because they usually lock up early... Unfortunately we don't have many options in this area...
  • KW
    Kyrstyn Webb
    Nov 30, 2025
    1.0
    I’ve had 3 separate bad experiences in a row at this location. I ordered a crispy chicken burrito and there was no cabbage just lettuce and the tomatoes were bad couldn’t even eat it. The soda is always flat. They don’t take pride in anything here they throw the food together and don’t care at all … worst location hands down.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Grassfield Parkway?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, until 11:00 PM on Tuesday, and extends to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Chesapeake, VA?

Taco Bell is located at 628 Grassfield Pkwy, Chesapeake, VA 23322, USA.