Taco Bell

3.2
588 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 628 Grassfield Pkwy in Chesapeake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
628 Grassfield Pkwy, Chesapeake, VA
23322, United States

Hours

Reviews

3.2
588 reviews
5 stars
200
4 stars
102
3 stars
68
2 stars
43
1 star
175

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Customer Service

Feedback indicates a significant lack of professionalism and courtesy from staff, with many customers feeling ignored or treated rudely.

Service Speed

Many reviews highlighted slow service times, with customers frequently waiting excessively for their orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and hair found in food.

Management Issues

Reviews suggest poor management practices, including understaffing and lack of accountability among employees.
  • MM
    Michelle
    Nov 15, 2025
    1.0
    I went to this location today at 12:42 PM via drive-thru. I attempted to place an order and the young lady was very rude. I repeated my order multiple times before she started laughing amd then a young man came to the speaker to take the order but by then I was not pleased with the service or lack there of that I was receiving and left. I attempted to call with no answer. If you want quality service this is not the place . Even for a fast food store the service was below standard
  • BN
    Brianna Nichols
    Nov 13, 2025
    1.0
    Extremely rude the brunette girl was mean and did not acknowledge me as I waited for nearly 15 minutes and when I finally spoke up to tell her what I was there for she had a mean attitude. It took half an hour for my two orders to be made. Everyone was extremely unorganized. I would not recommend anybody come here.
  • DD
    Danielle Greer-Hoskins (Dani)
    Nov 3, 2025
    5.0
    It's delicious, What can I say? I'm gonna Taco Bell baby for sure.Love this place always will
  • WD
    wyatt dail
    Oct 26, 2025
    1.0
    My entire order was wrong placed the order on the kiosk so all they have to go is read the screen and it’s still impossible for them to get one simple order right. And a pen in my to go bag?
  • HS
    Henry Sistare
    Oct 19, 2025
    1.0
    Its taco bell the food is the same as the others, this location however has an automated drive through and has a clear issue with people not getting g what they ordered. This is a ---- location

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Grassfield Parkway?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, until 11:00 PM on Tuesday, and extends to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Chesapeake, VA?

Taco Bell is located at 628 Grassfield Pkwy, Chesapeake, VA 23322, USA.