Taco Bell

3.7
1019 reviews
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Business Details

3236 Western Branch Blvd, Chesapeake, VA
23321, United States
(757) 483-0589
https://locations.tacobell.com/va/chesapeake/3236-western-branch-blvd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3236 Western Branch Blvd in Chesapeake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3236 Western Branch Blvd, Chesapeake, VA
23321, United States

Hours

Reviews

3.7
1,019 reviews
5 stars
408
4 stars
252
3 stars
174
2 stars
50
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly during busy hours, with some experiencing waits of over 20 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with special requests not being honored.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and poor customer service experiences.

Food Quality

The quality of food was inconsistent, with several customers noting that items were cold, poorly prepared, or not as expected.

Kiosk Ordering

Many customers expressed dissatisfaction with the kiosk ordering system, preferring personal interaction over automated processes.
  • CL
    Crystal Logan
    Nov 17, 2025
    1.0
    I should have known this place was going to be a health violation waiting to happen when I saw one of the staff members in plastic chef gloves cross from what I presume to be the mens restroom on his way to the kitchen. Despite this- I gave the benefit of the doubt, waited over 25 minutes to get order- received it and both cheeses were missing, Crunchwrap was soggy and upon further inspection I found a small black hair on the wrap (thankfully I hadnt eaten it yet). I get the staff doesn t make a lot of money- but this wasnt just a not good experience. It was disgusting. Management needs to do better.
  • MG
    Mia Gruendle
    Nov 4, 2025
    1.0
    How do u manage to even achieve this.
  • LM
    Liza McRae
    Oct 13, 2025
    1.0
    Waited in line for 20 mins because the person in front of me had a large order so instead of having them pull around to the front to wait like most restaurants, I was inconvenienced.
  • TT
    Tricia Taylor
    Sep 30, 2025
    5.0
    Always a good bet
  • LA
    Lori Anne
    Sep 20, 2025
    1.0
    I tried a new item... Loaded chicken nachos. When I opened the container my first thought was where is the chicken? So I'm picking through the mound of chips, cheese, sour cream and find THREE!! THREE PIECES of cubed chicken! Oh my gracious... rip off!! Come on Taco Bell! You have WAY more money than we do. Will N-O-T be going back ever again.
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Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Western Branch Blvd?

The drive-thru is open from 7:00 AM to 4:00 AM Monday to Thursday and Sunday, and till 4:15 AM on Friday and Saturday.

What payment options are accepted at this Taco Bell location?

You can pay using American Express, Cash, Discover, Mastercard, and Visa.