Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1353 Kempsville Rd in Chesapeake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and for in-store orders.
Customer Service
Many reviews highlighted poor customer service, including rudeness from staff and lack of acknowledgment towards customers.
Food Quality
The quality of food was frequently criticized, with reports of cold, improperly prepared items and missing ingredients.
Management Issues
Several customers noted a decline in management quality, leading to disorganization and a lack of urgency in service.
CB
Cletus Boomhauer
Nov 27, 2025
1.0
You literally cannot find even fancy restaurants that will keep you waiting as long as these Taco Bell locations do in our area. This is just sickening. Close the building down.
DC
Del Cotti
Nov 27, 2025
1.0
It is incredible just how insanely slow so many of these Taco bells are in our area. I mean these places take longer than sit down restaurants and that's not an exaggeration. They take way longer at these Taco bells. This is absolutely insane
JB
Jon Brinks
Nov 27, 2025
1.0
All these people commenting about how bad this location is as if there's some imaginary people at the top who care about Taco Bell. This is a hollowed out corporate shell of a company mixed with the current demographic willing to work at that location in that area. That the reality. Nobody cares about our complaints because we still choose to eat here. So this is where you get. The worst parts of corporate America mixed with people who hate working there.
NN
NukedSeal
Nov 21, 2025
2.0
The slowest fast food that I’ve ever had. Over an hour for my food is unacceptable
LO
Luke Ochsenreither
Nov 7, 2025
1.0
The owner of this franchise needs to shake up this location. I waited 25 minutes in the drive through just to get to the window. Then the employee does not even look at me or make eye contact or say hello. Just hands me drinks. And leans over counter while someone else cooks the food. You pay your people to sit around while there 5+ cars stalled waiting for food?
What are the drive-thru hours for Taco Bell at 1353 Kempsville Rd in Chesapeake?
The drive-thru is open every day from 7:00 AM to 3:00 AM.
Can I order Taco Bell online for pick up or delivery?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of payment does Taco Bell at Kempsville Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell at 1353 Kempsville Rd serve breakfast?
Yes, this location serves breakfast alongside lunch, dinner, and late-night food.
Is there a drive-thru available at the Taco Bell on Kempsville Rd?
Yes, the restaurant features a drive-thru for convenient service.
What brands of drinks are offered at this Taco Bell?
They offer drinks including Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, and Brisk.
Are there nearby transit or notable locations that can help customers find Taco Bell at Kempsville Rd?
Nearby places such as the beauty salons Cut Curl Or Dye and GLOW Hair Salon can be landmarks to help find the restaurant.
What other restaurants or fast food options are located near Taco Bell at 1353 Kempsville Rd?
Taco Bell itself is located near other food options, but specific other restaurants nearby include fast food and Mexican restaurant categories.
Can I visit other shops nearby after dining at Taco Bell?
Yes, after dining, you can check out nearby shops such as Sweet Repeats for Kids thrift and clothing store or Dollar General discount store.
What options do families have when visiting Taco Bell at Kempsville Rd?
The location welcomes families and children, offers seating, and serves a variety of food including vegetarian options and specialties like combos and Dollar Cravings.