Taco Bell

3.8
883 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1353 Kempsville Rd in Chesapeake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1353 Kempsville Rd, Chesapeake, VA
23320, United States

Hours

Reviews

3.8
883 reviews
5 stars
392
4 stars
204
3 stars
108
2 stars
45
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and for in-store orders.

Customer Service

Many reviews highlighted poor customer service, including rudeness from staff and lack of acknowledgment towards customers.

Food Quality

The quality of food was frequently criticized, with reports of cold, improperly prepared items and missing ingredients.

Management Issues

Several customers noted a decline in management quality, leading to disorganization and a lack of urgency in service.
  • CB
    Cletus Boomhauer
    Nov 27, 2025
    1.0
    You literally cannot find even fancy restaurants that will keep you waiting as long as these Taco Bell locations do in our area. This is just sickening. Close the building down.
  • DC
    Del Cotti
    Nov 27, 2025
    1.0
    It is incredible just how insanely slow so many of these Taco bells are in our area. I mean these places take longer than sit down restaurants and that's not an exaggeration. They take way longer at these Taco bells. This is absolutely insane
  • JB
    Jon Brinks
    Nov 27, 2025
    1.0
    All these people commenting about how bad this location is as if there's some imaginary people at the top who care about Taco Bell. This is a hollowed out corporate shell of a company mixed with the current demographic willing to work at that location in that area. That the reality. Nobody cares about our complaints because we still choose to eat here. So this is where you get. The worst parts of corporate America mixed with people who hate working there.
  • NN
    NukedSeal
    Nov 21, 2025
    2.0
    The slowest fast food that I’ve ever had. Over an hour for my food is unacceptable
  • LO
    Luke Ochsenreither
    Nov 7, 2025
    1.0
    The owner of this franchise needs to shake up this location. I waited 25 minutes in the drive through just to get to the window. Then the employee does not even look at me or make eye contact or say hello. Just hands me drinks. And leans over counter while someone else cooks the food. You pay your people to sit around while there 5+ cars stalled waiting for food?

Frequently Asked Questions About Taco Bell

What are the drive-thru hours for Taco Bell at 1353 Kempsville Rd in Chesapeake?

The drive-thru is open every day from 7:00 AM to 3:00 AM.

Can I order Taco Bell online for pick up or delivery?

Yes, you can order ahead online or via the mobile app for pickup or delivery.