Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally praised the burgers and fries for being delicious and well-seasoned, though some noted issues with saltiness and greasiness.
Service
While many reviews highlighted friendly and attentive staff, several customers reported long wait times and poor service experiences.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some customers noting dirty tables and dining areas.
Value
Several reviews mentioned that the prices were high for the quality of food received, leading to perceptions of poor value.
ME
M E
2 days ago
5.0
The hamburger was good. The fries are crunchier than McDonalds which i prefered. The Service and atmosphere was also good. The place had a dine in restaurant feel instead of a fast food feel. The staff kept checking on us 👍
EM
Emilie Mason
2 days ago
2.0
the tables were more seasoned than the very overpriced food. $40 between two people for burgers and fries is insane. you would think with that kind of money they could afford someone to clean the place up in between customers.
SB
Steve B
6 days ago
5.0
Staff was very outgoing and helpful and the food was great as always. One of my top three all-time burger joints. Will be back!
TP
Thomas Van Petten
Dec 23, 2025
5.0
This place is great. A bit understaffed, but the food was solid. As a business owner myself, I’d be proud of the 2 employees who were holding the whole show down. The food slapped. They have gluten free buns. Will definitely be back.
LH
Lisa Miller Hendriks
Dec 13, 2025
1.0
Didn't even get a chance to order was told it would be a 30 minute wait. The restaurant had maybe 3 family's in it. Not busy at all. Very disappointing.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours of Smashburger in Chesapeake, VA?
Smashburger is open daily from 11:00 AM to 8:00 PM for dine-in and from 11:30 AM to 7:30 PM for delivery.
Does Smashburger in Chesapeake offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with options to order ahead through their website or app.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers amenities such as high chairs and a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms for customers with disabilities.
Can I order Smashburger's menu items on their mobile app?
Yes, you can order Smashburger's menu items through their mobile app available on the Apple App Store.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves beer and alcohol but does not serve cocktails, wine, or happy hour drinks.
Where is Smashburger located and what are some nearby places of interest?
Smashburger is located at 1412 Greenbrier Pkwy., Chesapeake, VA 23320. Nearby places include Starbucks for coffee, Rajput Indian Eats for Indian cuisine, and Cold Stone Creamery for desserts. Customers can enjoy a variety of food options before or after visiting Smashburger.
Can I visit a coffee shop near Smashburger?
Yes, Starbucks is located near Smashburger, making it convenient to grab coffee before or after your meal.
Are there other restaurant options near Smashburger?
Nearby restaurant options include Rajput Indian Eats for Indian cuisine, Pho Dalat for Vietnamese dishes, and Kyoto Japanese Steakhouse & Sushi Bar for sushi and steak.