Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
1,076 reviews
5 stars
507
4 stars
215
3 stars
120
2 stars
87
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers for being delicious and well-seasoned, while others noted issues with saltiness and greasiness.
Service Experience
Customer service received mixed reviews; some staff were described as friendly and attentive, while others were reported as rude or inattentive.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment.
Value for Money
Many customers felt the prices were high for the quality and portion sizes, leading to complaints about value.
Delivery Issues
There were multiple complaints regarding order accuracy and quality when using delivery services, with some customers receiving incorrect or cold food.
- MRMiguel Rivera2 days ago1.0My smash burger was pink, and my smash fries were disgustingly greasy. I literally ruined my whole meal trying to to heat the food to a proper temperature, which I wouldn’t have had to do had the food just been cooked right the first time. You’re better off getting Wendy’s, service is just as quick, they cooked their meat all the way through, and it’s no where near as expensive.
- SGSelah Green5 days ago5.0This place is full of nice staff who are very open and honest even if the circumstances are a bit hazy they come threw as a team. The restaurant inside looks wonderful and kept nice and clean. The atmosphere is always nice and populated and not a ghost town like some places. And it plays good indie music instead of the pop music that floods other stores making them robotic to be in.
- ECEMMA CRAIGNov 11, 20255.0Shoutout to Jay! Helpful in getting our order corrected before it came out despite it being super busy.
- DGDavid GuthrieOct 30, 20254.0The food is great and I have no complaints about the staff, but it's frequently understaffed, so it takes a while for others to be made.
- NBNicole BeamOct 19, 20254.0I was hesitant to try this place based on reviews. We ordered through doordash so the delivery time may have impacted the quality of the food. We ordered the All American and Classic double smash burgers. Both were very good, although salty. I'm curious if it is in fact salt added to the burger or another seasoning that is lower in sodium. I'd frequent the place more if the latter were true. I was not impressed with the cheese fries. The amount of cheese was negligible and personally, I'd prefer it be on the side. The regular fries (that are seasoned some sort of way) were very good in flavor but I'd prefer them be cooked a little longer. Thats just my preference. This could also just be a result of having it delivered to me. Perhaps they have more crisp in house.
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours of Smashburger in Chesapeake, VA?
Smashburger is open daily from 11:00 AM to 8:00 PM for dine-in and from 11:30 AM to 7:30 PM for delivery.
Does Smashburger in Chesapeake offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with options to order ahead through their website or app.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers amenities such as high chairs and a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms for customers with disabilities.
Can I order Smashburger's menu items on their mobile app?
Yes, you can order Smashburger's menu items through their mobile app available on the Apple App Store.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves beer and alcohol but does not serve cocktails, wine, or happy hour drinks.
Where is Smashburger located and what are some nearby places of interest?
Smashburger is located at 1412 Greenbrier Pkwy., Chesapeake, VA 23320. Nearby places include Starbucks for coffee, Rajput Indian Eats for Indian cuisine, and Cold Stone Creamery for desserts. Customers can enjoy a variety of food options before or after visiting Smashburger.
Can I visit a coffee shop near Smashburger?
Yes, Starbucks is located near Smashburger, making it convenient to grab coffee before or after your meal.
Are there other restaurant options near Smashburger?
Nearby restaurant options include Rajput Indian Eats for Indian cuisine, Pho Dalat for Vietnamese dishes, and Kyoto Japanese Steakhouse & Sushi Bar for sushi and steak.