Papa Johns Pizza

3.4
264 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Chesapeake, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chesapeake pizza for any occasion. Call us for pizza delivery in Chesapeake or stop by 3360 S MILITARY HWY for carryout to order the best pizza in Chesapeake, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3360 S MILITARY HWY, Chesapeake, VA
23323, United States

Hours

Reviews

3.4
264 reviews
5 stars
109
4 stars
39
3 stars
32
2 stars
15
1 star
69

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long delivery times, missed deliveries, and poor communication regarding their orders.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders, missing items, and poorly made pizzas.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude interactions.

Food Quality

Several customers expressed disappointment with the quality of the pizza, noting issues such as undercooked or poorly assembled pizzas.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • DL
    Danny Leek
    Dec 21, 2025
    1.0
    Zero stars if available. Order placed, 20 minutes past delivery window call and m told order still 20 minutes out. Short staffed as the common excuse. This place, along with all other pizza delivery places are a joke for their customer service.
  • C5
    Coria #5
    Dec 15, 2025
    5.0
    Can't beat a Papa John's deal!
  • IE
    Iris Evans
    Dec 3, 2025
    1.0
    Ordered a pizza 2 days ago that was poorly made. I asked for extra sauce and the pizza still looked and tasted dry. I was given a credit to get another pizza made. I used the credit 2 days later to have the exact same problem. I pointed out one large spot (of many) to the manager who said "it's just in that one spot " which it was not. All she could offer was another credit, but why would I want that for them to keep making poorly made pizzas. I have lived in deep creek since 1994 and they used to have well made and really tasty pizza, not anymore, well not this one anyway. Somebody from a more successful store needs to show this store how to properly make their pizzas and how to conduct business, another customer lost.
  • MG
    manfred gooden
    Dec 3, 2025
    1.0
    Cold pizza, pizza was made poorly as well. Very disappointing. I always tip well also. Maybe not now. I only live like 2 miles away too. The packers of the pizza should have called for a remake.
  • AC
    Alexandria Cornwell
    Oct 16, 2025
    1.0
    Absolutely horrible! This store used to have pretty decent delivery but then after several very late deliveries (30 minutes or more over the projected delivery time) I was like "nope I'm not going to order from them for a while" well today I thought "you know it's been several months lets give it a try" and nothing but disappointment. They left the food outside my door in the cold without knocking on my door or calling my phone to let me know it's arrived. I will NEVER order from this store again! Oh and forget about customer service, they're rude or don't answer. So just a heads up beware of this papa johns.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Chesapeake, VA?

Papa Johns Pizza offers delivery from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I order carryout from Papa Johns Pizza in Chesapeake?

Yes, carryout orders are available daily from 11:00 AM until 9:40 PM Sunday through Thursday and until 10:40 PM on Friday and Saturday.