Papa Johns Pizza

3.5
171 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Chesapeake, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chesapeake pizza for any occasion. Call us for pizza delivery in Chesapeake or stop by 3115 WESTERN BRANCH BLVD for carryout to order the best pizza in Chesapeake, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3115 WESTERN BRANCH BLVD, Chesapeake, VA
23321, United States

Hours

Reviews

3.5
171 reviews
5 stars
82
4 stars
22
3 stars
9
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing toppings and wrong pizzas.

Customer Service

Feedback highlighted a mix of positive and negative experiences, with some staff being friendly and helpful, while others were described as rude and unprofessional.

Food Quality

Several reviews mentioned a decline in food quality, with complaints about undercooked pizzas, soggy crusts, and insufficient toppings.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving late or cold.

Cleanliness Concerns

Multiple reviews raised concerns about hygiene practices, including staff not wearing gloves and unsanitary food handling.
  • AW
    Amber White
    Nov 1, 2025
    5.0
    I always order from here, the pizza never disappoints and is typically on time. I ordered ahead on Halloween for the pizzas to be delivered at 6:30 and this time the pizza wasn’t delivered until about 7:45. I typically would have left a terrible review, but huge shout out to the driver who came up with the idea of leaving the pizza in my car, as we were about a half mile away from our house trick or treating. I appreciate him for being willing to go the extra step, as my idea was just to leave it on the porch and hope nobody would take it.
  • FO
    Frances Olsen
    Oct 30, 2025
    1.0
    Ordered delivery. Was to come in 20 minutes. 1 hour later, I called. They couldn't find my order. I spoke with the manager who finally found it. He told me they did not deliver. He said some call center made the mistake. I cancelled my order.
  • HA
    hurp aderp
    Oct 24, 2025
    2.0
    Paid 37.50 for 2 medium pizzas and got 2 small pizzas in an oval shape. The guy taking my order was nice but the people making the dough and shaping it were talking about a million other things instead of focusing on their job based on what I got. I was told they were training new people but I don't have the time to drive all the way back home so imma just be stuck with half of what I paid for. Used to love the quality pizzas I'd get here before, but for now I won't be able to come back until I feel enough time has passed for these trainees to make a decent pizza.
  • MH
    Michael Hess
    Oct 18, 2025
    5.0
    I Had an issue with an order through the mobile app. I talked to Tim and when I came and got my pizza he went above and beyond to make it right. I will be coming back to this location again.
  • JR
    Jdpink Rose
    Oct 12, 2025
    1.0
    Trying to confirm a order at papa john but they were so lost and the gentleman of front was unprofessional and unaware. Not even knowing how much it cost for a pizza

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Chesapeake, VA?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to Midnight.

What are the takeout hours at this Papa Johns location?

Takeout is available Monday through Thursday and Sunday from 11:00 AM to 9:40 PM, and Friday and Saturday from 11:00 AM to 10:40 PM.