Papa Johns Pizza

3.5
176 reviews
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Business Details

3115 WESTERN BRANCH BLVD, Chesapeake, VA
23321, United States
(757) 483-4000
https://locations.papajohns.com/united-states/va/23321/chesapeake/3115-western-branch-blvd?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Chesapeake, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chesapeake pizza for any occasion. Call us for pizza delivery in Chesapeake or stop by 3115 WESTERN BRANCH BLVD for carryout to order the best pizza in Chesapeake, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3115 WESTERN BRANCH BLVD, Chesapeake, VA
23321, United States

Hours

Reviews

3.5
176 reviews
5 stars
85
4 stars
24
3 stars
10
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings.

Food Quality

Several reviews mentioned a decline in food quality, with complaints about undercooked pizzas, soggy crusts, and insufficient toppings.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving late or cold.

Positive Experiences

Despite the negative feedback, some customers praised the delicious pizza and friendly delivery drivers, indicating that there are still positive experiences at this location.
  • LA
    Lelia Adams
    Dec 23, 2025
    1.0
    Horrible customer service staff is rude and they dont seem to care about there paying customers
  • JW
    James Wright
    Dec 14, 2025
    5.0
    We got the special and had a pizza with pepperoni, sausage, onion, green pepper and olives. It was delicious and ready. I ordered it online.
  • AW
    Amber White
    Nov 1, 2025
    5.0
    I always order from here, the pizza never disappoints and is typically on time. I ordered ahead on Halloween for the pizzas to be delivered at 6:30 and this time the pizza wasn’t delivered until about 7:45. I typically would have left a terrible review, but huge shout out to the driver who came up with the idea of leaving the pizza in my car, as we were about a half mile away from our house trick or treating. I appreciate him for being willing to go the extra step, as my idea was just to leave it on the porch and hope nobody would take it.
  • FO
    Frances Olsen
    Oct 30, 2025
    1.0
    Ordered delivery. Was to come in 20 minutes. 1 hour later, I called. They couldn't find my order. I spoke with the manager who finally found it. He told me they did not deliver. He said some call center made the mistake. I cancelled my order.
  • HA
    hurp aderp
    Oct 24, 2025
    2.0
    Paid 37.50 for 2 medium pizzas and got 2 small pizzas in an oval shape. The guy taking my order was nice but the people making the dough and shaping it were talking about a million other things instead of focusing on their job based on what I got. I was told they were training new people but I don't have the time to drive all the way back home so imma just be stuck with half of what I paid for. Used to love the quality pizzas I'd get here before, but for now I won't be able to come back until I feel enough time has passed for these trainees to make a decent pizza.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Chesapeake, VA?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to Midnight.

What are the takeout hours at this Papa Johns location?

Takeout is available Monday through Thursday and Sunday from 11:00 AM to 9:40 PM, and Friday and Saturday from 11:00 AM to 10:40 PM.