At Papa Johns Pizza in Chesapeake, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chesapeake pizza for any occasion. Call us for pizza delivery in Chesapeake or stop by 4221 INDIAN RIVER RD for carryout to order the best pizza in Chesapeake, along with breadsticks, wings, and more!
Inconsistent food quality reported, with many customers receiving undercooked or incorrect orders.
Customer Service
Mixed reviews on customer service; some praised staff while others reported rude behavior and poor management.
Delivery Issues
Frequent complaints about late deliveries and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Concerns raised about cleanliness and food safety practices in the kitchen.
Pricing
Customers noted that prices are high compared to competitors, with some feeling the food does not justify the cost.
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Lashawne Neal
Oct 10, 2025
1.0
Look at photo Enough Said…
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Ella
Sep 3, 2025
5.0
Great food & staff. Very friendly, food is always on point. This managers & team here are alway doing it right!
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Troy Thompson
Aug 28, 2025
4.0
Delivery driver flying around the corner of the building on the wrong side of the road and looking like he had an attitude because I was trying to drive on the appropriate side of the road.
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Stephanie Guthrie
Jul 19, 2025
1.0
I placed my order at 10:10 pm. through the Papa Johns website. My card was charged at 10:24pm. At 11:30 i called to get an order status and was told it was pucked up by door dash to be delivered amd was on its way. I called back at 11:50 and was told they had it enroute to me as we spoke. At 12:10 am I was told no one picked it up and they weren't delivering it. I was lied to twice.
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K S
Jul 7, 2025
2.0
My husband and I do enjoy Papa John’s pizza if we are going to order takeout pizza. Before we moved to Virginia Beach we ordered from PJ’s every Friday evening. I’d say the past several orders have been less than satisfactory. There have been very few toppings and this last pizza hardly had any cheese on it. This one also had very few toppings. They wanted to hear my feedback so I let them know and the general manager, Travis, reached out to me and said that they would call me two days ago, Ive yet to hear anything. Each time they’ve messed up they’ve offered me a credit for a new pizza. This time I would like my money back as we are no longer going to be ordering from Papa John’s. It’s too bad as the employees and delivery people have always been courteous.