Papa Johns Pizza

3.4
216 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Chesapeake, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Chesapeake pizza for any occasion. Call us for pizza delivery in Chesapeake or stop by 1148A VOLVO PKWY for carryout to order the best pizza in Chesapeake, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1148A VOLVO PKWY, Chesapeake, VA
23320, United States

Hours

Reviews

3.4
216 reviews
5 stars
89
4 stars
34
3 stars
19
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and lack of accountability for mistakes.

Delivery Issues

Many customers experienced long wait times, incorrect orders, and cold food upon delivery, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned disappointing food quality, including undercooked items, incorrect toppings, and unsatisfactory taste.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting efficient staff and good pizza.
  • JC
    Jamie Coultas
    Oct 31, 2025
    1.0
    Pizza was delivered. As soon as I got it went to the kitchen to check it was correct as the last two times it was incorrect. It was not. Tried to do the driver as she was about to leave and she just drove off anyway. Contacted the store and was told bc it was a minor mistake I’d need to come to the store to get it fixed myself. Asked to speak to the manager and overheard the employee on the phone talking to them telling him to tell me he couldn’t talk and that they weren’t going to fix it. Told them I would wait as I fully expected it to be corrected out the order to be refunded. Was placed on hold multiple times without being told I was being placed on hold. The poor employee flat out told me the manager was refusing to speak to me. I told him I would wait and then I was hung up on. Even it was a small fix it is a major fix in my household as now my child will not be eating the meal at all and I basically threw 40 dollars down the drain. Driving to the store is a ridiculous ask and not even an option for me at this time. Will be being the biggest Karen there ever was bc this is now the third time this has happened. Crazy how ppl not even making a livable wage ride hard for these big corporations and treat customers like crap
  • ET
    Elizabeth Tyler
    Sep 4, 2025
    1.0
    Do not recommend ordering delivery from this location. Waited over 2 hours for our pizza and it was cold by the time it got here. We tried to call several times we were put on hold without a word and waited for someone to pick up for more than 10 minutes before ending the call each time.
  • CB
    Carl B.
    Jul 21, 2025
    4.0
    Take out. Solid food and staff were very efficient. Very little wait, time.
  • KN
    Kreative Nails
    Mar 24, 2021
    5.0
    I've always been a fan of PJ...I love the convenience of ordering on the app so I can see the deals and my points.. The app also shows you the status of your order. When I went to get my pizza, something happened to it and they immediately made me another one and it didn't even take 10 minutes!
  • KM
    Kellie Mears
    Jan 1, 2019
    2.0
    They did not give me extra cheese although I paid for it. My wings totally sucked this time. They didn't put enough seasoning on them.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Chesapeake, VA?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

What time can I pick up my order from Papa Johns Pizza?

Takeout hours are from 10:00 AM to 9:40 PM Sunday through Thursday, and until 10:40 PM on Friday and Saturday.