Jimmy John's

4.2
254 reviews

About

Sandwich Restaurant

Location

Jimmy John's
601 Battlefield Blvd S, Chesapeake, VA
23322, United States

Hours

Reviews

4.2
254 reviews
5 stars
154
4 stars
53
3 stars
16
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, though some noted inconsistencies in portion sizes and ingredient quality.

Service Speed

Many reviews highlighted the fast service, but there were complaints about slow delivery times and incorrect orders.

Customer Service

While some customers experienced friendly and helpful staff, others reported issues with rude service and poor management responses to complaints.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall dining experience.

Order Accuracy

Several customers expressed frustration with incorrect orders, particularly regarding missing items or wrong sandwiches.
  • AA
    Aiden
    Oct 6, 2025
    5.0
    Great place
  • SB
    Susan Bramlett
    Aug 31, 2025
    3.0
    Love the sandwiches but really wish they would put the names of the people on the sandwich when provided in the order. It’s hard to match 3 custom country clubs to 3 different people when they all have the same sandwich # written on the outside. Which means we have to pull them apart to see which one is missing the tomato due to an allergy and guess which one has the extra mayo. This is the second time no names were used and I provided the same feedback last time. Last time I ordered for friends and ended up with the wrong sandwich.
  • GT
    Griffon Travel
    Aug 31, 2025
    5.0
    Really fast just ordered and my Pepe came out looking good I did not even have time to get my drinks
  • LS
    Larry Seymour
    Jun 26, 2021
    1.0
    I ordered my family subs at 902pm tonight, it came to $47.60. At 940pm I decided to call because they are usually faster than this. At first they couldn't find my order, then they found it and told me that since I ordered after 9pm, and they stop delivery at 9pm. I told them to cancel my order, and now we are out of $50 for a few days and have no dinner. Nothing on the app told me this, nobody bothered to call me, it just assumed that I was ordering dinner for tomorrow morning! Poor customer service and very disappointed.