Five Guys

4.4
1012 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1217 Battlefield Blvd in Chesapeake is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1217 Battlefield Blvd, Chesapeake, VA
23320, United States

Hours

Reviews

4.4
1,012 reviews
5 stars
662
4 stars
208
3 stars
66
2 stars
33
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious, though some reported issues with overcooked or overly salty fries.

Customer Service

While many reviews highlighted friendly and accommodating staff, there were notable complaints about rude management and inconsistent service.

Pricing

Numerous customers expressed concerns about high prices, with many feeling that the cost did not match the value received.

Cleanliness

Most reviews indicated that the location was clean and well-maintained, contributing positively to the dining experience.
  • IV
    Inga VABCH
    Dec 24, 2025
    4.0
    Our order was a reordered since some items were left out a few days prior. They replaced the entire order. The new order was complete and tasty. The order was a double, a single and fries with both. 2 drinks were also included. The only issue was we don't live close so that was inconvenient. We asked for a refund for the items left out to be returned to the purchase method so we didn't have to make the trip. It was denied. So, we waited until the next time we were out that way to get the replacement. All turned out well.
  • TH
    Thomas Hewitt
    Dec 18, 2025
    4.0
    First time I've been here. Hamburger was good and the fries were awesome!
  • DM
    Drew Miller
    Dec 8, 2025
    4.0
    I usually love this place but the milkshakes made me sick on this occasion 12/7/25. This is very rare and unusual so I wouldn't expect this to continue.
  • MW
    Myra Wilson
    Nov 29, 2025
    5.0
    Great burgers!
  • TH
    tanishia hill
    Nov 20, 2025
    5.0
    Great customer service! I was super disgruntle with the manager and he stayed extremely professional I was having a bad day. No excuse but it happens anyway super nice treated me like nothing happened and food was absolutely spot on. Ofc I apologized a million times

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.