Five Guys

4.4
1000 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1217 Battlefield Blvd in Chesapeake is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1217 Battlefield Blvd, Chesapeake, VA
23320, United States

Hours

Reviews

4.4
1,000 reviews
5 stars
655
4 stars
203
3 stars
66
2 stars
33
1 star
43

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be excessively high, with several noting that they felt the cost did not match the value of the food.

Food Quality

While many reviews praised the burgers as delicious, there were complaints about the fries being overly salty or burnt, and some customers reported issues with food quality on certain visits.

Customer Service

The staff was frequently described as friendly and accommodating, although there were notable complaints about the manager's rudeness and poor handling of customer issues.

Cleanliness

Most customers appreciated the cleanliness of the location, although there were a few mentions of dirty tables and slippery floors.

Overall Experience

Despite some negative experiences, many customers expressed a strong preference for this location, citing good food and service as reasons for their loyalty.
  • TH
    tanishia hill
    4 days ago
    5.0
    Great customer service! I was super disgruntle with the manager and he stayed extremely professional I was having a bad day. No excuse but it happens anyway super nice treated me like nothing happened and food was absolutely spot on. Ofc I apologized a million times
  • JW
    Joanne Watson
    Oct 22, 2025
    5.0
    Prices are crazy 😧 Won't be coming back anytime soon 😔
  • DG
    Daniel Grace
    Sep 29, 2025
    5.0
    Nice hot and on point!
  • SR
    Sean Robertson
    Sep 26, 2025
    5.0
    While eating, my son kept going in and talking to Priscilla the cashier. She was so kind to him, and he ended up spending more time at the counter with her than eating!exceptionally family friendly place, the staff really makes the place
  • JB
    Jessica B.
    Sep 25, 2025
    5.0
    Burger was amazing the Cajun fries were very good but be aware they are very very heavy with the seasoning so there's literally so much season in it Burns not because it's spicy but because Iso much season It's really good though!! just a little much.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.