Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Chesapeake, VA. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Customer service experiences are mixed; while many praise specific employees like Aaron for exceptional service, others report rude or inattentive staff.
Food Quality
Food quality is inconsistent; some customers enjoy the dishes, while others complain about blandness, cold meals, and poor presentation.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and bathrooms, indicating a need for better maintenance.
Staffing Issues
Many customers note that the restaurant appears to be short-staffed, leading to delays in service and food preparation.
Customer Loyalty
Despite recent negative experiences, many long-time customers express a strong attachment to the brand and a desire to see improvements.
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HITH
Nov 16, 2025
1.0
Ok I’ve been a Virginia local for 35 years Fazoli’s needs a makeover. It’s absolutely disgusting in there, it makes no sense. Under the tables is rusted, so there’s an x on the ground, the walls are peeling, and just overall sticky. You’re able to see the kitchen from the waiting area and it’s absolutely crudy. It makes you not even want to eat the food because look at where it’s being prepared. The guy who served me was kind but literally that was the only highlight. This place needs to be shut down for being dirty regardless of how the food tastes. It doesn’t belong on greenbrier pkwy. Edit: I couldn’t bring myself to eat it and didn’t want to come back inside for a refund so I gave the food away. I would’ve probably eaten it had I gone thru the drive thru but SEEING inside gave me the heeby jeebys. I can’t believe people actually eat inside! No need for a passive aggressive response because this was the 1st and last time I will ever step foot in this place. People who come here should be ashamed of themselves. 🤮
3U
3DS User
Nov 14, 2025
1.0
Terrible food at inflated prices and terrible staff. It ALWAYS takes an excessive amount of time to get anything. You can literally see the kitchen, no work ethic and everything is microwaved. One of the employees stormed out of work because of some skirmish with another one. You know a place is bad when they offer free breadsticks for a 5 star review. 🙄
NC
Nick Clark
Nov 14, 2025
5.0
We always enjoy eating here when we’re in Chesapeake. Aaron treats everyone exceptionally well, like they were family. Fazoli’s is lucky to have such a loyal and exceptional employee in this day and age!
KH
Keeks H
Nov 3, 2025
1.0
I visited 2 hours before closing, and was told mostly everything was out. Now I understand them probably not wanting to cook anything, but that's what you signed up for (working at a restaurant). The only thing they offered were stuffed shells sitting under a lamp.
CG
Cameron Gregory
Nov 1, 2025
1.0
Went to Fazoli's for the first time in a few years and it has completly change. The counter and kitchen area looked dirty. Other customers were walking out because food was either taking too long or they were given the wrong food. Told by cashier they didn't have several items on the menu to the order.
Yes, you can view the menu online at their website or through the Fazoli's mobile app available on both iOS and Android.
What payment options are accepted at Fazoli's in Chesapeake?
Fazoli's accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Fazoli's suitable for families and does it have a kids menu?
Yes, Fazoli's welcomes families, has a kids menu, and offers high chairs for young children.
Does Fazoli's provide catering services?
Yes, catering services are available at Fazoli's for various events and gatherings.
What nearby places can I visit before or after dining at Fazoli's in Chesapeake?
Nearby you can visit Banner's Hallmark Shop for gifts and cards, Anthony Vince Nail Spa for beauty treatments, or Harris Teeter for groceries and pharmacy needs.
Are there convenient banking or ATM options near Fazoli's?
Yes, Wells Fargo Bank and multiple ATMs including The Exchange Network and LibertyX Bitcoin ATM are located nearby for your convenience.
Where can I grab coffee or relax near Fazoli's in Chesapeake?
Barnes & Noble Café and Starbucks are close by, offering coffee and a comfortable place to relax before or after your meal at Fazoli's.