Fazoli's

3.7
2176 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Chesapeake, VA. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
1204 Greenbrier Parkway, Chesapeake, VA
23320, United States

Hours

Reviews

4.0
1,287 reviews
5 stars
704
4 stars
233
3 stars
128
2 stars
59
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while many praise specific employees like Aaron for exceptional service, others report rude or inattentive staff.

Food Quality

Food quality is inconsistent; some customers enjoy the dishes, while others complain about blandness, cold meals, and poor presentation.

Cleanliness

Several reviews mention cleanliness issues, particularly in the dining area and bathrooms, indicating a need for better maintenance.

Staffing Issues

Many customers note that the restaurant appears to be short-staffed, leading to delays in service and food preparation.

Customer Loyalty

Despite recent negative experiences, many long-time customers express a strong attachment to the brand and a desire to see improvements.
  • HH
    HITH
    Nov 16, 2025
    1.0
    Ok I’ve been a Virginia local for 35 years Fazoli’s needs a makeover. It’s absolutely disgusting in there, it makes no sense. Under the tables is rusted, so there’s an x on the ground, the walls are peeling, and just overall sticky. You’re able to see the kitchen from the waiting area and it’s absolutely crudy. It makes you not even want to eat the food because look at where it’s being prepared. The guy who served me was kind but literally that was the only highlight. This place needs to be shut down for being dirty regardless of how the food tastes. It doesn’t belong on greenbrier pkwy. Edit: I couldn’t bring myself to eat it and didn’t want to come back inside for a refund so I gave the food away. I would’ve probably eaten it had I gone thru the drive thru but SEEING inside gave me the heeby jeebys. I can’t believe people actually eat inside! No need for a passive aggressive response because this was the 1st and last time I will ever step foot in this place. People who come here should be ashamed of themselves. 🤮
  • 3U
    3DS User
    Nov 14, 2025
    1.0
    Terrible food at inflated prices and terrible staff. It ALWAYS takes an excessive amount of time to get anything. You can literally see the kitchen, no work ethic and everything is microwaved. One of the employees stormed out of work because of some skirmish with another one. You know a place is bad when they offer free breadsticks for a 5 star review. 🙄
  • NC
    Nick Clark
    Nov 14, 2025
    5.0
    We always enjoy eating here when we’re in Chesapeake. Aaron treats everyone exceptionally well, like they were family. Fazoli’s is lucky to have such a loyal and exceptional employee in this day and age!
  • KH
    Keeks H
    Nov 3, 2025
    1.0
    I visited 2 hours before closing, and was told mostly everything was out. Now I understand them probably not wanting to cook anything, but that's what you signed up for (working at a restaurant). The only thing they offered were stuffed shells sitting under a lamp.
  • CG
    Cameron Gregory
    Nov 1, 2025
    1.0
    Went to Fazoli's for the first time in a few years and it has completly change. The counter and kitchen area looked dirty. Other customers were walking out because food was either taking too long or they were given the wrong food. Told by cashier they didn't have several items on the menu to the order.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Chesapeake, VA specialize in?

Fazoli's specializes in fast, fresh Italian cuisine including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the drive-through hours for Fazoli's in Chesapeake?

The drive-through is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.