Dunkin'

4.1
188 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3112 Western Branch Boulevard, Chesapeake, VA
23321, United States

Hours

Reviews

4.1
188 reviews
5 stars
118
4 stars
22
3 stars
14
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong items being given.

Product Availability

Several reviews mention that the store frequently runs out of popular items, particularly donuts, leading to customer dissatisfaction.

Cleanliness and Environment

The store is generally noted for being clean and well-maintained, with a pleasant atmosphere for dining.

Consistency

Customers report inconsistency in product quality, particularly with coffee and food items, affecting overall satisfaction.
  • DB
    Destiny Branch
    3 days ago
    1.0
    today i wasn’t satisfied with my order ( drink ) i get dunkin every morning & i always get a strawberry coolatta and wake up wraps , the wraps were great but my drink it wasn’t blended well through like normally & i didn’t notice it til i got all the way home , i literally have a cup full up ice for a strawberry coolatta . i understand the company gets busy during morning time but if i’m paying $13 for food i expect my order to be correct like i placed it . this is unacceptable
  • MJ
    Mike Jones
    5 days ago
    3.0
    Their is one particular lady in the morning that will charge you more then the price that is shown if you dont ask for a receipt. I've tested this many times. ALWAYS ASK FOR A RECEIPT if you use the drive thru. Just a heads up. Report her if it happens to you. Other then that great dounts.
  • JN
    John Nymann
    Nov 17, 2025
    5.0
    Had a great peppermint mocha hot chocolate here. Fantastic!
  • SC
    Sarah Connor
    Nov 10, 2025
    5.0
    This Dunkin’ Donuts is hands-down the best in the area. The staff, especially the women that work the early morning shift, are super friendly (which has not been my experience with other Dunkins around here, so it really makes these wonderful women stand out). The ladies that work the morning drive-thru shift are always extremely nice and upbeat. The service is exceptionally fast; I’m often in and out of the drive-thru line in under two minutes. I’ve only been inside the building a handful of times, but each time, it’s been clean and comfortable. And of course, the donuts and coffee are delicious!
  • AA
    amareshvanga
    Oct 30, 2025
    2.0
    Have an attitude. Not coming back here again . Cashier was insistent that I cannot say egg cheese bacon on a crossaint and have to say bacon egg cheese instead . SERIOUSLY

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in Chesapeake offers both delivery and curbside pickup services.