Dunkin'

4.1
195 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3112 Western Branch Boulevard, Chesapeake, VA
23321, United States

Hours

Reviews

4.1
195 reviews
5 stars
123
4 stars
24
3 stars
14
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the upbeat and pleasant demeanor of the morning crew, others reported rude behavior and poor service experiences.

Product Quality

There are significant concerns regarding the quality and consistency of food and beverages, with multiple reports of stale donuts, incorrect orders, and poorly made drinks.

Cleanliness and Environment

The location is generally described as clean and comfortable, contributing positively to the customer experience.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • SO
    sitra one
    Jan 5, 2026
    1.0
    Management really has a attitude problem. I just want to get what I pay for. Nothin more nothin less.
  • SS
    Satsuki
    Dec 20, 2025
    5.0
    They were all very kind and good at their work, the cashier was very sweet and knowledgeable 10/10 experience.
  • KL
    Karen Lewis
    Dec 17, 2025
    4.0
    I love the latte with oatmilk and brown sugar syrup sweetener and had a craving for such. I ordered in the app and was pleased to find the restaurant to be pretty new. My only issue was the lady taking orders was kind of rude, but it's all good. She apologized, I got my latte, and life went on.
  • MR
    Melaney Roberts
    Dec 8, 2025
    5.0
    Got these awesome straw decor and toppers!!
  • LV
    Laura Vinson
    Nov 26, 2025
    5.0
    I went this morning 11.26.25 probably 915-9:30AM. The staff was so upbeat and pleasant! Some even came to the window just speak to my dog lol. The manager was working the window and said how busy they get after l said l appreciate them for being so great. I think its amazing to have ppl who come to work and do their job amazing even when it can be challenging 🙌🏾 thanks again for helping start mine and my pups day off right! My doughnuts,frozen hot chocolate and sandwich was perfect.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in Chesapeake offers both delivery and curbside pickup services.