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Dunkin'

3.7
(336 reviews)

Business Details

(757) 392-3089
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4444 Portsmouth Blvd, Chesapeake, VA
23321, United States

Hours

Reviews

3.7
336 reviews
5 stars
168
4 stars
51
3 stars
34
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches.

Drive-Thru Experience

Customers frequently experienced long wait times and lack of service at the drive-thru.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the coffee and food, as well as friendly service on occasion.
  • MJ
    Mary Johnson
    Dec 12, 2025
    5.0
    Not the friendliest of workers.
  • AD
    Ashley Dalessandro
    Nov 26, 2025
    1.0
    Be far the most disappointing location. Multiple times I have sat at the intercom for more then 10 mins just to not to get a response so then I have to pull on due to I'm on my a 30 min break. And Multiple times my drink be wrong. Today was my sign to just stop having hope for this location. Rude and just not worth my time or money anymore. Will just have to do it myself at home
  • MM
    Mir
    Sep 22, 2025
    2.0
    Customer service is not good here every time I go. I’m over it, better to just go to Starbucks instead.
  • AL
    Alisha Lynch
    Aug 13, 2023
    1.0
    I’ll give them another chance but our visit this am was the worst Dunkin’ I have ever had. Donuts were horribly stale and just gross. Hashbrowns were fine and my husbands wrap thing was ok. Coffee was also fine. Drive thru lady almost sounded annoyed we were even there but everyone has bad days I guess. We will try 1 more time in hopes the donuts will be better but as bad as they were today, I don’t hold much hope.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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