Dunkin'

3.7
336 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4444 Portsmouth Blvd, Chesapeake, VA
23321, United States

Hours

Reviews

3.7
336 reviews
5 stars
168
4 stars
51
3 stars
34
2 stars
22
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items, leading to frustration.

Product Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts and sandwiches, affecting overall satisfaction.

Speed of Service

Customers frequently noted long wait times, especially at the drive-thru, contributing to a negative experience.

Mixed Experiences

While some customers praised the quality of food and drinks, the overall sentiment leaned towards dissatisfaction due to service issues.
  • MJ
    Mary Johnson
    Dec 12, 2025
    5.0
    Not the friendliest of workers.
  • AD
    Ashley Dalessandro
    Nov 26, 2025
    1.0
    Be far the most disappointing location. Multiple times I have sat at the intercom for more then 10 mins just to not to get a response so then I have to pull on due to I'm on my a 30 min break. And Multiple times my drink be wrong. Today was my sign to just stop having hope for this location. Rude and just not worth my time or money anymore. Will just have to do it myself at home
  • MM
    Mir
    Sep 22, 2025
    2.0
    Customer service is not good here every time I go. I’m over it, better to just go to Starbucks instead.
  • II
    InfamousDBub
    Aug 15, 2025
    1.0
    poor customer service, mad at me cause they made my drink wrong, rushed at the drive thru every time. jus don’t go here bro
  • BB
    Bella
    Jul 23, 2025
    1.0
    I went through the drive through asked for a lightly toasted bagel With cream cheese and this is what I got 🤦🏻‍♀️ this isn’t the first time they’ve done this and what’s sad it’s THE ONLY DUNKIN IN THIS AREA AND ITS SERVICE IS HORRIBLE WHO EATS A PLAIN BAGEL SMH 🤦🏻‍♀️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.