Dunkin'

4.1
388 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1336 Poindexter St, Chesapeake, VA
23324, United States

Hours

Reviews

4.1
388 reviews
5 stars
210
4 stars
81
3 stars
42
2 stars
21
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly staff and quick service, others report poor communication and slow response times.

Order Accuracy

Many customers express frustration with incorrect or incomplete orders, particularly with mobile orders, indicating a need for better order management.

Cleanliness and Maintenance

There are significant concerns regarding cleanliness, with reports of unsanitary conditions and maintenance issues, such as mold in the ice machine.

Product Quality

Feedback on food and drink quality is inconsistent, with some customers enjoying their items while others report stale donuts and poorly prepared food.

Operational Hours

Customers frequently mention issues with the store's operating hours, including early closures and locked doors during posted hours.
  • JP
    John Pratt (Parkmaker)
    3 days ago
    1.0
    I ordered a sourdough breakfast sandwich through doordash from the dunkin on poindexter Street in south norfolk. I asked to have the bread toasted, but it was toasted so much that it was like trying to eat a wooden board. Needless to say I will not be buying anything from them again and definitely can not recommend them!
  • MS
    Mark Saunders
    Oct 9, 2025
    1.0
    This morning we had pulled up to the Dunkin drive thru and requested 2 $6 meal deals and as we continued, we asked, "Are you ready for us to continue with the order?" Then said, "Can I have an ice coffee?" "Are you ready to continue?" No response was received. So we waited to see if there was something going on with the mic that the cashier was using. Still no response. We drove around and the cashier just looked our way and continued talking to the other person. We decided to go else where but it seemed as though the focus was not on the customers coming up and not responding.
  • AD
    Alyssa Davis
    Sep 28, 2025
    5.0
    10/10- great service & loved my drink!
  • AA
    Aniyah
    Sep 12, 2025
    1.0
    It says online they don’t close until 7 but when I go there around 5 something the doors are always locked I assume they would lock the doors at 6 since they would close in an hour but I go before 6 and the doors are still locked it’s really inconvenient for me to come all the way up there and the door is locked before it’s time it’s not even just 1 time it’s multiple times
  • DD
    David Daniel
    Jul 28, 2025
    5.0
    The ladies are super duper friendly. I enjoy going in there whenever I can; ten times better than Mcdonalds employees

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 7:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.