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Dunkin'

4.1
(393 reviews)

Business Details

(757) 233-3377
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesapeake, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1336 Poindexter St, Chesapeake, VA
23324, United States

Hours

Reviews

4.1
393 reviews
5 stars
213
4 stars
82
3 stars
42
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and significant issues with order accuracy and responsiveness.

Food Quality

There were numerous complaints about food quality, including stale donuts, poorly prepared items, and inconsistent portion sizes.

Cleanliness

Some reviews highlighted cleanliness issues, particularly in food preparation areas and restrooms, while others praised the cleanliness of the storefront.

Operational Issues

Frequent reports of the location being closed early or having locked doors during business hours caused frustration among customers.

Staff Friendliness

Despite various complaints, many customers appreciated the friendliness and helpfulness of the staff, with specific employees receiving commendations.
  • JE
    Joshua Wood (EARNER)
    Feb 9, 2026
    5.0
    I wanna give a huge shoutout to the morning staff, above and beyond everyday when i come for my coffee. Hopefully raises for all of you gals!
  • SR
    Staci Robnett
    Feb 9, 2026
    1.0
    Not once have I ever been to this Dunkin and everything I wanted to order was available. Poor inventory managment. Food often served luke warm. Chaos and unproffessionalism inside the store.
  • JP
    John Pratt (Parkmaker)
    Nov 21, 2025
    1.0
    I ordered a sourdough breakfast sandwich through doordash from the dunkin on poindexter Street in south norfolk. I asked to have the bread toasted, but it was toasted so much that it was like trying to eat a wooden board. Needless to say I will not be buying anything from them again and definitely can not recommend them!
  • MS
    Mark Saunders
    Oct 9, 2025
    1.0
    This morning we had pulled up to the Dunkin drive thru and requested 2 $6 meal deals and as we continued, we asked, "Are you ready for us to continue with the order?" Then said, "Can I have an ice coffee?" "Are you ready to continue?" No response was received. So we waited to see if there was something going on with the mic that the cashier was using. Still no response. We drove around and the cashier just looked our way and continued talking to the other person. We decided to go else where but it seemed as though the focus was not on the customers coming up and not responding.
  • AD
    Alyssa Davis
    Sep 28, 2025
    5.0
    10/10- great service & loved my drink!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesapeake, VA?

Dunkin' in Chesapeake, VA is open daily from 5:00 AM to 7:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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